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Infosys Consulting Customer Service Executive Interview Questions and Answers

Updated 21 May 2021

Infosys Consulting Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About companies training
  • Q2. Salary pacakage

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Incident management
  • Q2. Change request
  • Q3. Service request

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview Questionnaire 

1 Question

  • Q1. What are your goals while looking to join our organization?

I applied via Naukri.com and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked the multiple questions regarding to my profile likr about the project , skills, domain and about your future expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus to the fundamentals and be confident.
Stick with your resume

I applied via Campus Placement and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. OOPs concept

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself.

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic python list tuples set dictionary related questions
  • Q2. Decorators generator and django rest framework

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on logical and basic python fundamental

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. OOPS, collection, database
  • Q2. Method overload and overrding, interface, abstract class, one small program on string manipulation,database queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Have your core java basics revised and keep sound knowledge of your project

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

Online test of 90 minutes at 5:30 pm

  • Q1. What are the basic concepts of Object-Oriented Programming, and how do they relate to data structures and algorithms?
  • Ans. 

    Object-Oriented Programming concepts include encapsulation, inheritance, and polymorphism, which are used to organize and manipulate data in data structures and algorithms.

    • Encapsulation: Bundling data and methods that operate on the data together in a single unit (object). Example: a class representing a car with properties like color and methods like drive().

    • Inheritance: Allowing a class to inherit properties and meth...

  • Answered by AI
Round 2 - Coding Test 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Online coding interview of 45 minutes at 6:10PM.

  • Q1. 

    String Compression Problem Statement

    Implement a program that performs basic string compression. When a character is consecutively repeated more than once, replace the consecutive duplicates with the coun...

  • Ans. 

    Implement a program to compress a string by replacing consecutive duplicates with the count of repetitions.

    • Iterate through the string and keep track of consecutive characters and their counts.

    • Replace consecutive duplicates with the count of repetitions.

    • Handle the case where the count of repetitions is greater than 1 and less than or equal to 9.

  • Answered by AI
  • Q2. Can you explain queries related to insert, selection, and joins in a database management system?
  • Ans. 

    Explanation of insert, select, and join queries in a database management system.

    • Insert query is used to add new records to a table.

    • Select query is used to retrieve data from a table based on specified criteria.

    • Join query is used to combine rows from two or more tables based on a related column between them.

    • Examples: INSERT INTO table_name (column1, column2) VALUES (value1, value2); SELECT * FROM table_name WHERE condit...

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round of 30 minutes at 6pm

Interview Preparation Tips

Professional and academic backgroundI applied for the job as Software Engineer in NoidaEligibility criteriaAbove 7 cgpaNewgen Software interview preparation:Topics to prepare for the interview - Data Structures and algorithms(arrays,strings,linked list,graphs,trees,recursion,backtrack),OOPS,Relational Database Management System, Operating SystemTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Be accurate in one language rather than doing more languages but not perfect in anyone
Tip 2 : Revise your concepts regularly and try to attempt 3-4 times a question which you cannot do in first time so that after that if u see question of that type u know how to approach 
Tip 3 : Do practice of quality questions not only quantity.

Application resume tips for other job seekers

Tip 1 : One page resume 
Tip 2 : Only mentioned that projects and skills in which you are really good don't write anything just to fulfill the space

Final outcome of the interviewSelected

Skills evaluated in this interview

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