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3i Infotech Customer Service Executive Interview Questions and Answers

Updated 3 Oct 2023

3i Infotech Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

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Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammar and typing. Vocabulary, reading and listening

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked few questions
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Information
Round 3 - Technical 

(1 Question)

  • Q1. Email technical writing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my experiences and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

3i Infotech Interview FAQs

How many rounds are there in 3i Infotech Customer Service Executive interview?
3i Infotech interview process usually has 2-3 rounds. The most common rounds in the 3i Infotech interview process are Aptitude Test, Assignment and Resume Shortlist.
How to prepare for 3i Infotech Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Infotech. The most common topics and skills that interviewers at 3i Infotech expect are Customer Service, customer support, English Language, Inbound Process and bpo.

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3i Infotech Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
3i Infotech Customer Service Executive Salary
based on 36 salaries
₹1.4 L/yr - ₹3.5 L/yr
22% less than the average Customer Service Executive Salary in India
View more details

3i Infotech Customer Service Executive Reviews and Ratings

based on 6 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.9

Salary

2.9

Job security

3.8

Company culture

2.5

Promotions

3.5

Work satisfaction

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