Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by 3i Infotech Team. If you also belong to the team, you can get access from here

3i Infotech Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

3i Infotech Customer Service Executive Interview Questions and Answers

Updated 3 Oct 2023

3i Infotech Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Interview Questionnaire 

1 Question

  • Q1. How will you handle Customers
  • Ans. 

    I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

    • Actively listen to customers to understand their needs and concerns

    • Show empathy and understanding towards customers' situations

    • Provide prompt and effective solutions to address customers' issues

    • Maintain a positive and professional attitude throughout the interaction

    • Follow up wi

  • Answered by AI

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality
Contribute & help others!
anonymous
You can choose to be anonymous

3i Infotech Interview FAQs

How many rounds are there in 3i Infotech Customer Service Executive interview?
3i Infotech interview process usually has 2-3 rounds. The most common rounds in the 3i Infotech interview process are Aptitude Test, Assignment and Resume Shortlist.
How to prepare for 3i Infotech Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Infotech. The most common topics and skills that interviewers at 3i Infotech expect are Customer Service, customer support, English Language, Inbound Process and bpo.

Recently Viewed

DESIGNATION

SALARIES

3i Infotech

SALARIES

Microland

INTERVIEWS

ASA & Associates

No Interviews

INTERVIEWS

ASA & Associates

No Interviews

INTERVIEWS

ASA & Associates

No Interviews

INTERVIEWS

ASA & Associates

No Interviews

INTERVIEWS

Mahajan & Aibara

No Interviews

SALARIES

3i Infotech

INTERVIEWS

3i Infotech

No Interviews

Tell us how to improve this page.

3i Infotech Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

HCLTech

Workplace transformation starts with you

3i Infotech Customer Service Executive Salary
based on 36 salaries
₹1.4 L/yr - ₹3.5 L/yr
23% less than the average Customer Service Executive Salary in India
View more details

3i Infotech Customer Service Executive Reviews and Ratings

based on 6 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.9

Salary

2.9

Job security

3.8

Company culture

2.5

Promotions

3.5

Work satisfaction

Explore 6 Reviews and Ratings
Software Engineer
646 salaries
unlock blur

₹2 L/yr - ₹9.5 L/yr

Senior Software Engineer
418 salaries
unlock blur

₹4.5 L/yr - ₹17.7 L/yr

Software Developer
312 salaries
unlock blur

₹2 L/yr - ₹9 L/yr

System Engineer
276 salaries
unlock blur

₹1.4 L/yr - ₹6 L/yr

Softwaretest Engineer
261 salaries
unlock blur

₹3 L/yr - ₹9.5 L/yr

Explore more salaries
Compare 3i Infotech with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview