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3i Infotech Customer Service Executive Interview Questions and Answers

Updated 3 Oct 2023

3i Infotech Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

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Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience

Interview Questionnaire 

1 Question

  • Q1. Questions on core java, data structures, Spring

I applied via Campus Placement and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude and coding questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Technical discussion based on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic c and ds is enough to crack the interview

I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

21 students were shortlisted from the 1st MCQ round and in this round we were asked to write the codes (function only) of 3 questions in 1 hour time.

  • Q1. 

    Rotting Oranges Problem Statement

    You are given a grid containing oranges where each cell of the grid can contain one of the three integer values:

    • 0 - representing an empty cell
    • 1 - representing a fre...
  • Ans. 

    Find the minimum time required to rot all fresh oranges in a grid.

    • Use Breadth First Search (BFS) to simulate the rotting process

    • Track the time taken to rot all oranges and return -1 if any fresh oranges remain

    • Handle edge cases like no fresh oranges or all oranges already rotten

    • Consider using a queue to efficiently process adjacent oranges

  • Answered by AI
  • Q2. 

    Majority Element Problem Statement

    Given an array/list 'ARR' consisting of 'N' integers, your task is to find the majority element in the array. If there is no majority element present, return -1.

    Exampl...

  • Ans. 

    Find the majority element in an array, return -1 if no majority element exists.

    • Iterate through the array and keep track of the count of each element using a hashmap.

    • Check if any element's count is greater than floor(N/2) to determine the majority element.

    • Return the majority element or -1 if no majority element exists.

  • Answered by AI
  • Q3. 

    Maximum Path Sum Between Two Leaves Problem Description

    You are provided with a non-empty binary tree in which each node contains a non-negative integer value. Your task is to find and return the maximum ...

  • Ans. 

    Find the maximum path sum between two leaf nodes in a binary tree.

    • Traverse the tree to find the maximum path sum between two leaf nodes.

    • Keep track of the maximum sum found so far.

    • Consider all possible paths between leaf nodes.

    • Handle cases where the tree has only a single leaf node.

    • Implement a recursive function to calculate the maximum path sum.

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This was a technical round with DSA based questions.

  • Q1. 

    N-th Node From The End Problem Statement

    You are given a Singly Linked List of integers. The task is to find the N-th node from the end of the list.

    Example:

    Input:
    If the given list is (1 -> -2 -&g...
  • Ans. 

    Find the N-th node from the end of a Singly Linked List of integers.

    • Traverse the list to find the length L of the list.

    • Calculate the position of the N-th node from the beginning as L - N + 1.

    • Traverse the list again to reach the calculated position and return the node's value.

  • Answered by AI
  • Q2. 

    LCA of Binary Tree Problem Statement

    You are given a binary tree consisting of distinct integers and two nodes, X and Y. Your task is to find and return the Lowest Common Ancestor (LCA) of these two nodes...

  • Ans. 

    Find the Lowest Common Ancestor (LCA) of two nodes in a binary tree.

    • Traverse the binary tree to find the paths from the root to nodes X and Y.

    • Compare the paths to find the last common node, which is the LCA.

    • Handle cases where one node is an ancestor of the other or when one node is the LCA itself.

  • Answered by AI
  • Q3. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading/trailing spaces and multiple spaces between words.

    • Split the input string by spaces to get individual words

    • Reverse the list of words

    • Join the reversed words with a single space in between

    • Handle leading/trailing spaces by stripping them before and after reversing

  • Answered by AI
Round 3 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical Interview round with questions based on DSA

  • Q1. 

    Minimum Time To Solve The Problems

    Given 'N' subjects, each containing a certain number of problems, and 'K' friends, assign subjects to friends such that each subject goes to exactly one friend, maintain...

  • Ans. 

    Assign subjects to friends to minimize maximum workload, find minimum time for most loaded friend.

    • Sort subjects in descending order

    • Assign subjects to friends one by one until all subjects are assigned

    • The maximum workload will be the sum of problems assigned to the friend with the most problems

    • Return the maximum workload as the minimum time required

  • Answered by AI
  • Q2. What is grammar in the context of compiler design?
  • Ans. 

    Grammar in compiler design defines the syntax and structure of a programming language.

    • Grammar specifies the rules for forming valid statements in a programming language.

    • It consists of a set of production rules that define how valid programs can be constructed.

    • There are different types of grammars such as context-free grammar, regular grammar, etc.

    • Example: In C programming language, the grammar specifies that a for loop...

  • Answered by AI
  • Q3. What is a token in compiler design?
  • Ans. 

    A token in compiler design is a basic unit of syntax that the compiler can understand and process.

    • Tokens are the smallest units of a program that are meaningful to the compiler.

    • Examples of tokens include keywords, identifiers, operators, and punctuation symbols.

    • Tokens are generated by the lexical analysis phase of the compiler.

    • Tokens are used by the parser to build the abstract syntax tree of the program.

  • Answered by AI
Round 4 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical round with questions on DSA and Compiler Design mainly. He told me that you’ll be having your final HR round in some time. I knew that I was going well because he seemed to be quite satisfied with my answers.

  • Q1. 

    Sum Root to Leaf Numbers

    You are given an arbitrary binary tree consisting of N nodes, each associated with an integer value from 1 to 9. Each root-to-leaf path can be considered a number formed by concat...

  • Ans. 

    Find the total sum of all root to leaf paths in a binary tree formed by concatenating node values.

    • Traverse the binary tree from root to leaf nodes, keeping track of the current path sum

    • Add the current path sum to the total sum when reaching a leaf node

    • Use modulo (10^9 + 7) to handle large outputs

  • Answered by AI
  • Q2. What is a regular language?
  • Ans. 

    A regular language is a language that can be recognized by a finite automaton.

    • Regular languages can be described by regular expressions.

    • Regular languages are closed under union, concatenation, and Kleene star operations.

    • Examples of regular languages include the set of all strings over an alphabet that contain an even number of 'a's.

  • Answered by AI
  • Q3. What are NP and NP-Hard problems?
  • Ans. 

    NP problems are decision problems that can be verified in polynomial time, while NP-Hard problems are at least as hard as the hardest problems in NP.

    • NP problems can be verified in polynomial time but not necessarily solved in polynomial time.

    • NP-Hard problems are at least as hard as the hardest problems in NP, but may not be in NP themselves.

    • Examples of NP problems include the subset sum problem and the traveling salesm...

  • Answered by AI
Round 5 - HR 

Round duration - 30 minutes
Round difficulty - Easy

That was the round for which I’ve been waiting for hours 
She was very friendly and nice to talk to. It didn’t seem that I was talking to the HR. It was more like talking to a friend. Finally we discussed about the pay-scale and work culture in Accolite.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAAccolite Digital Pvt Ltd interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Preparation Tips

Skills: Communication, C++, C, Java Application Development, Database Management
College Name: KIIT University

I appeared for an interview in Oct 2016.

Interview Questionnaire 

2 Questions

  • Q1. Based on projects
  • Q2. Tricky questions

Interview Preparation Tips

Round: Test
Experience: There were three sections
Eg:- math aptitude and verbal
Each containing 20 question each
Tips: If one question is taking more than enough time switch to next
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: During this round interviewer checked the knowledge of the student
Tips: Prepare well for your interview

Round: HR Interview
Experience: In this round interviewer checks the presence of mind of student
Tips: Be attentive

College Name: Chitkara University, Himachal Pradesh

Interview Preparation Tips

Round: Test
Duration: 1 hour

Round: Technical Interview
Tips: Study basic things thoroughly if you are going as a fresher.

Round: Group Discussion
Duration: 15 minutes

Round: HR Interview
Tips: Be confident!

College Name: CDAC Pune

I appeared for an interview in Sep 2017.

Interview Questionnaire 

4 Questions

  • Q1. Technical interview take by client technical person actually they are hiring for another client so they took total 3 technical round and final will HR round
  • Q2. Asking about life cycle of Dot net mvc contols entity frame work and SQL queries
  • Q3. Problem based on oops and SQL queries outputs
  • Q4. Basic questions about my self ,salary discussion basic formalities form I have to fill up

Interview Preparation Tips

Round: Test
Experience: There were around 15 objective question that includes mvc, c#.net and SQL server. It was very simple question like different types of filters,Acton results in mvc. Basic oops concept and dot net web page regarding

Round: Resume Shortlist
Experience: After completing test round another was technical round discussed maily for mvc and SQL server questions. Around 30 mint discussion. After qualify this round another round will start from client technical staff.

General Tips: It was for 2-3 year experience person very simple to crack but focus on you which profile you are looking for study interview questions from net
Skills: Dot net mve oops concept jQuery and SQL server

3i Infotech Interview FAQs

How many rounds are there in 3i Infotech Customer Service Executive interview?
3i Infotech interview process usually has 2-3 rounds. The most common rounds in the 3i Infotech interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for 3i Infotech Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Infotech. The most common topics and skills that interviewers at 3i Infotech expect are Customer Service, customer support, English Language, Inbound Process and bpo.

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3i Infotech Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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3i Infotech Customer Service Executive Salary
based on 39 salaries
₹1.4 L/yr - ₹3.6 L/yr
21% less than the average Customer Service Executive Salary in India
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based on 6 reviews

3.5/5

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3.3

Skill development

3.6

Work-life balance

3.9

Salary

2.9

Job security

3.8

Company culture

2.5

Promotions

3.5

Work satisfaction

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