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IDBI Intech Limited Customer Service Associate Interview Questions and Answers

Updated 26 Jun 2024

IDBI Intech Limited Customer Service Associate Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Written English 

(1 Question)

  • Q1. Nouns Pronouns Verb Adverb

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice to do as your own

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?
  • Q6. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - IDBI intech is good opportunity for freshers

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. What is Company is technical support is the very helpful profit is campany.
  • Ans. Campany is the digital marketing is the online soping is the time management of the working is the other person and online marketing sa customer services and provided.
  • Answered Anonymously
  • Q2. Profit is campany.
  • Ans. Campany is the other campany is product brand is difficult and the share market.
  • Answered Anonymously
  • Q3. Product is customer services.
  • Q4. Implies is covance of the customer of products brand.
  • Ans. 

    Ha but product is the brand is market.

  • Answered Anonymously
  • Q5. Whet is campany product by market supply of the profits by campany.
  • Ans. 

    Ha online marketing is the online soping is the time management of the customer.

  • Answered Anonymously
  • Q6. Costmer services presentcge according affer is the product brand is market
  • Ans. 

    Yes parentage ka according affer customer is better filling.

  • Answered Anonymously
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About companies training
  • Q2. Salary pacakage

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About family
  • Q2. About previous company
  • Q3. Computer programming

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.

IDBI Intech Limited Interview FAQs

How many rounds are there in IDBI Intech Limited Customer Service Associate interview?
IDBI Intech Limited interview process usually has 1-2 rounds. The most common rounds in the IDBI Intech Limited interview process are HR and Resume Shortlist.

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IDBI Intech Limited Customer Service Associate Interview Process

based on 2 interviews

Interview experience

2
  
Poor
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IDBI Intech Limited Customer Service Associate Salary
based on 152 salaries
₹1 L/yr - ₹3.3 L/yr
35% less than the average Customer Service Associate Salary in India
View more details

IDBI Intech Limited Customer Service Associate Reviews and Ratings

based on 57 reviews

3.7/5

Rating in categories

3.2

Skill development

3.7

Work-life balance

2.9

Salary

3.8

Job security

3.3

Company culture

2.5

Promotions

3.3

Work satisfaction

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