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IDBI Intech Limited Phone Banking Officer Interview Questions and Answers

Updated 29 Jan 2025

IDBI Intech Limited Phone Banking Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself to me ?
  • Q2. Are you willing & be able to learn retail & digital banking?
  • Ans. 

    Yes, I am willing and able to learn retail and digital banking.

    • I am eager to expand my knowledge and skills in retail and digital banking.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I have previous experience in customer service roles which will help me in understanding retail banking.

    • I am familiar with online banking platforms and have a strong interest in digital banking trends.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why do you want to join phonebanking & get into customerservice. Do you have basic idea of what is banking?
  • Ans. I want to excel as a customer service champion & want to get into banking operations.
  • Answered by braddb

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers & beginners.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced phone banking officer with a strong background in customer service and financial transactions.

    • I have over 5 years of experience in the banking industry

    • Skilled in handling customer inquiries and resolving issues efficiently

    • Proficient in processing financial transactions accurately and securely

  • Answered by AI
  • Q2. What should we know about the company?
  • Ans. 

    Our company is a leading financial institution with a strong focus on customer service and innovation.

    • Founded in 2005, we have a proven track record of providing top-notch banking services to our customers.

    • We prioritize customer satisfaction and strive to exceed their expectations in every interaction.

    • Our company values teamwork, integrity, and continuous improvement to deliver the best possible service.

    • We offer a wide...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One should be confident while also maintaining discipline.

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation Based Basic formulas rolls and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Great leadership team to work with, Good learning,

Interview Questionnaire 

2 Questions

  • Q1. Why did you chose this role ?
  • Q2. WHy are you quitting your existing company?

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What tools do you recommend for content authoring?
  • Ans. 

    There are several tools available for content authoring, depending on the type of content and the level of expertise.

    • For beginners, tools like Grammarly and Hemingway can help with grammar and readability.

    • For more advanced users, Adobe Creative Suite and Microsoft Office are popular options.

    • Content management systems like WordPress and Drupal are also useful for creating and managing content.

    • Collaboration tools like Go...

  • Answered by AI
  • Q2. Adobe Captivate is a standalone authoring tool and one of the best tools with rich features.

Interview Preparation Tips

Interview preparation tips for other job seekers - TR panelist are industry experts so you need to prepare well for the TR round.

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on inventory procees

Interview Preparation Tips

Interview preparation tips for other job seekers - As I already worked in inventory team in previous company, was able to answer all technical questions.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
Round 3 - Technical 

(1 Question)

  • Q1. About process and total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive. Always provide answer to the point. Explain your full experience in good and accurate manner. You need to provide full and constrictive information about your process/operation knowledge

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

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IDBI Intech Limited Interview FAQs

How many rounds are there in IDBI Intech Limited Phone Banking Officer interview?
IDBI Intech Limited interview process usually has 2 rounds. The most common rounds in the IDBI Intech Limited interview process are HR, Resume Shortlist and One-on-one Round.

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IDBI Intech Limited Phone Banking Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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IDBI Intech Limited Phone Banking Officer Salary
based on 48 salaries
₹1 L/yr - ₹3.2 L/yr
36% less than the average Phone Banking Officer Salary in India
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IDBI Intech Limited Phone Banking Officer Reviews and Ratings

based on 11 reviews

4.5/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.0

Salary

4.8

Job security

3.9

Company culture

4.0

Promotions

4.6

Work satisfaction

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