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Altruist Technologies Phone Banking Officer Interview Questions and Answers

Updated 7 Mar 2024

Altruist Technologies Phone Banking Officer Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - HR 

(1 Question)

  • Q1. About BPO,Customer support,about clint
Round 3 - Versant 

(1 Question)

  • Q1. Versant score should be 5 it's, a basic listening and speaking english test on application.
Round 4 - Clint 

(1 Question)

  • Q1. Three important skills for customers handling( listening, to be calm,be humble )

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to go for an interview for PBO just learn about BPO, CUSTOMER SERVICES.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell something about yourself
  • Q2. Why Altruist and where do you see yourself in 5 years
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you mean by the term banking
  • Ans. 

    Banking refers to the process of accepting deposits, lending money, and providing financial services.

    • Banking involves accepting deposits from customers

    • Lending money to customers in the form of loans and credit

    • Providing financial services such as investment advice, insurance, and wealth management

    • Examples of banking institutions include commercial banks, credit unions, and investment banks

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. What is the difference between Retail Banking operations and Credit Card Banking operations
  • Ans. 

    Retail banking operations deal with traditional banking services while credit card banking operations focus on credit card services.

    • Retail banking includes services like savings and checking accounts, loans, and mortgages.

    • Credit card banking includes services like credit card issuance, payment processing, and reward programs.

    • Retail banking is more focused on deposits and lending while credit card banking is more focuse...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, if possible try being confident by repeating the lines in front of a mirror. English Fluency is a must need so be ready for scrutiny

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal questions regarding your education,your self etc.
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions regards your self, daily routine, educational background and banking related
Round 4 - One-on-one 

(1 Question)

  • Q1. Questions regards your self, daily routine, educational background, banking related, communication skills and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently, Don't fumbling and speak proper English

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduced yourself, why you want to join this job, if any work experience tell about it and why do you left last organization , what is bank.
  • Q2. Second round with team leader and third round with client same question .

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduced without any Aggitation and tell your job profile better way also give your appreciation for this job .

Altruist Technologies interview questions for designations

 Customer Relation Officer

 (6)

 Client Relationship Officer

 (1)

 Customer Support Officer

 (1)

 Senior Customer Relationship Officer

 (1)

 Tele Calling Officer

 (1)

 Customer Care Executive

 (6)

 Business Associate

 (6)

 Customer Support Executive

 (5)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Say something about you
  • Ans. 

    I am a dedicated and detail-oriented banking professional with a strong background in financial analysis and customer service.

    • I have a Bachelor's degree in Finance from XYZ University

    • I have 5 years of experience working in the banking industry, including roles in financial analysis and customer service

    • I am proficient in financial software such as Bloomberg and Excel

    • I have a proven track record of exceeding sales target

  • Answered by AI
  • Q2. What was your last experience?
  • Ans. 

    I worked as a Senior Banking Associate at a large financial institution.

    • Managed customer accounts and provided financial advice

    • Processed loan applications and conducted credit checks

    • Assisted with branch operations and trained new staff members

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell us about your self?
  • Q2. What do you know about bank, loans, credit cards ?
  • Ans. 

    I have knowledge about banking products such as loans and credit cards.

    • Banks offer loans to customers for various purposes such as home loans, personal loans, and car loans.

    • Credit cards are a type of loan where customers can borrow money up to a certain limit and pay it back later with interest.

    • Interest rates on loans and credit cards vary depending on the bank and the customer's credit score.

    • Banks also offer other pro...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Try to sell.something to me
  • Q2. Why should i hire you i have so many candidates wht do have special one thats convince. Me to hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak polite and worthy do not add more words just speak clear and confident whatever you know about the question...

Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies Phone Banking Officer interview?
Altruist Technologies interview process usually has 3-4 rounds. The most common rounds in the Altruist Technologies interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Altruist Technologies Phone Banking Officer interview?

Some of the top questions asked at the Altruist Technologies Phone Banking Officer interview -

  1. What is the difference between Retail Banking operations and Credit Card Bankin...read more
  2. What do you mean by the term bank...read more
  3. Second round with team leader and third round with client same questio...read more

Tell us how to improve this page.

Altruist Technologies Phone Banking Officer Interview Process

based on 3 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

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Altruist Technologies Phone Banking Officer Salary
based on 47 salaries
₹1.5 L/yr - ₹3.3 L/yr
19% less than the average Phone Banking Officer Salary in India
View more details

Altruist Technologies Phone Banking Officer Reviews and Ratings

based on 15 reviews

3.2/5

Rating in categories

3.0

Skill development

2.7

Work-life balance

2.7

Salary

2.6

Job security

2.6

Company culture

2.5

Promotions

2.4

Work satisfaction

Explore 15 Reviews and Ratings
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