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ReSource Pro Assistant Manager Interview Questions and Answers

Updated 14 Oct 2024

ReSource Pro Assistant Manager Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test - 40 Minutes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Operations Management
  • Q2. Quality Management
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the KRA in your process
  • Ans. 

    Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.

    • Sales targets: Achieving monthly revenue goals through effective sales strategies.

    • Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.

    • Team performance: Monitoring and improving the performance of team members through training and feedback.

    • Operatio...

  • Answered by AI
  • Q2. What is your KPI
  • Ans. 

    My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.

    • Increasing sales revenue by implementing new marketing strategies

    • Improving customer satisfaction to drive repeat business

    • Monitoring and analyzing sales data to identify trends and opportunities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared

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Assistant Manager Interview Questions & Answers

user image hemanth yadav

posted on 22 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Manager had clear expectations about what was he looking for. Interview process is elegant. Try to be prepared with BPO operations, Analytical and Business planning.
  • Q2. Learn about capacity planning, Quality analysis, Escalation handling and time management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be prepared with answers about people management, B2B insurance, client management. Practice before giving the interview. Trust your instincts. This company is completely SOP based, the more you learn the more you grow. Be an individual who can achive things on your own, do not create dependencies. All the best!!
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude and Personality Assessment

Round 2 - OM Round 

(2 Questions)

  • Q1. How are you doing SLA Management
  • Q2. What are your strengths and weakness
Round 3 - HR 

(2 Questions)

  • Q1. What is your Expected salary
  • Q2. What is your notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

ReSource Pro interview questions for designations

 Assistant Manager Operations

 (3)

 Delivery Manager

 (1)

 Team Manager

 (1)

 Associate

 (21)

 Process Associate

 (12)

 Client Associate

 (8)

 Operations Associate

 (3)

 Analyst

 (2)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude and Psychometric Test

Round 3 - Assignment 

Procedure Writing To be submitted

Round 4 - One-on-one 

(3 Questions)

  • Q1. Operational Round - What are my roles and responsibilities, Situational based questions, Process SLA, People Management, Process Transition.
  • Q2. 1. Tell a situation where there was an disagreement with your supervisor and how have you managed it.
  • Ans. 

    I had a disagreement with my supervisor regarding a project deadline.

    • Clearly communicated my concerns and reasons for needing more time

    • Listened to my supervisor's perspective and tried to understand their expectations

    • Suggested alternative solutions to meet the deadline without compromising quality

    • Reached a compromise by adjusting the timeline and reallocating resources

    • Maintained open communication throughout the proces

  • Answered by AI
  • Q3. 2. One of your associate is continuously performing below in terms of quality. Share your experience what you have done in this kind of situation
  • Ans. 

    I have addressed the issue by identifying the root cause and providing necessary training and support.

    • Conducted a performance review to identify the root cause of the issue

    • Provided additional training and coaching to improve skills and knowledge

    • Set clear expectations and goals for improvement

    • Monitored progress and provided ongoing feedback and support

    • Implemented a performance improvement plan if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Careful while giving Psychometric Test
Prepare about all kind of day to day situation in Operation.

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Behavioral Questions like leadership, stakeholder management etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and prepare for an 1 hour drilling session and that is too much :)

Assistant Manager Jobs at ReSource Pro

View all

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a brief overview of your previous experience?
  • Q2. Team size
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the detailed job description and can you provide scenario-based questions related to it?
  • Q2. Questions about roles and responsibility
Round 3 - Aptitude Test 

English writing communication and listing

Interview Questionnaire 

3 Questions

  • Q1. Purchase entry in SAP
  • Ans. 

    Purchase entry in SAP is a process of recording the purchase of goods or services in the SAP system.

    • Purchase entry involves creating a purchase order in SAP

    • The purchase order is then converted into a goods receipt

    • Finally, the goods receipt is converted into an invoice receipt

    • All relevant information such as vendor details, item details, and pricing are recorded in the purchase entry

    • The purchase entry helps in maintaini

  • Answered by AI
  • Q2. Root cause analysis and why its done
  • Ans. 

    Root cause analysis is a problem-solving technique used to identify the underlying cause of an issue.

    • It involves identifying the problem, gathering data, analyzing the data, identifying possible causes, and determining the root cause.

    • It helps to prevent the issue from recurring by addressing the underlying cause.

    • Examples include identifying the root cause of a product defect, a safety incident, or a customer complaint.

    • ...

  • Answered by AI
  • Q3. Management related questions

Skills evaluated in this interview

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you mean by Root cause analysis, SAP entry of accounts payable
  • Ans. 

    Root cause analysis is a problem-solving technique to identify the underlying cause of an issue. SAP entry of accounts payable is the process of recording and managing the company's financial obligations.

    • Root cause analysis involves identifying the problem, gathering data, analyzing the data, identifying the root cause, and implementing a solution.

    • SAP entry of accounts payable involves recording and managing the compan...

  • Answered by AI
  • Q2. Questions related to team handling skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on team handling for Tram leader and above roles

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical questions
  • Q2. Team management, SLA ITIL , project management

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and prepare yourself about the JD

ReSource Pro Interview FAQs

How many rounds are there in ReSource Pro Assistant Manager interview?
ReSource Pro interview process usually has 2-3 rounds. The most common rounds in the ReSource Pro interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for ReSource Pro Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ReSource Pro. The most common topics and skills that interviewers at ReSource Pro expect are SLA Management, Escalation Management, People Management, Process Management and Service Delivery Management.
What are the top questions asked in ReSource Pro Assistant Manager interview?

Some of the top questions asked at the ReSource Pro Assistant Manager interview -

  1. 2. One of your associate is continuously performing below in terms of quality. ...read more
  2. What are the KRA in your proc...read more
  3. What is your ...read more

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ReSource Pro Assistant Manager Interview Process

based on 11 interviews

Interview experience

4.5
  
Excellent
View more
ReSource Pro Assistant Manager Salary
based on 83 salaries
₹9 L/yr - ₹17 L/yr
57% more than the average Assistant Manager Salary in India
View more details

ReSource Pro Assistant Manager Reviews and Ratings

based on 17 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.9

Salary

3.2

Job security

3.2

Company culture

3.7

Promotions

3.4

Work satisfaction

Explore 17 Reviews and Ratings
Assistant Manager

Bangalore / Bengaluru

7-12 Yrs

₹ 7.5-11 LPA

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