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ReSource Pro Assistant Manager Interview Questions and Answers
ReSource Pro Assistant Manager Interview Experiences
6 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Aptitude Test - 40 Minutes
(2 Questions)
- Q1. Operations Management
- Q2. Quality Management
(2 Questions)
- Q1. What are the KRA in your process
- Ans.
Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.
Sales targets: Achieving monthly revenue goals through effective sales strategies.
Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.
Team performance: Monitoring and improving the performance of team members through training and feedback.
Operatio...
- Q2. What is your KPI
- Ans.
My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.
Increasing sales revenue by implementing new marketing strategies
Improving customer satisfaction to drive repeat business
Monitoring and analyzing sales data to identify trends and opportunities
Interview Preparation Tips
hemanth yadav
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.
The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.
(2 Questions)
- Q1. Manager had clear expectations about what was he looking for. Interview process is elegant. Try to be prepared with BPO operations, Analytical and Business planning.
- Q2. Learn about capacity planning, Quality analysis, Escalation handling and time management.
Interview Preparation Tips
Aptitude and Personality Assessment
(2 Questions)
- Q1. How are you doing SLA Management
- Q2. What are your strengths and weakness
(2 Questions)
- Q1. What is your Expected salary
- Q2. What is your notice period
Interview Preparation Tips
ReSource Pro interview questions for designations
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
Aptitude and Psychometric Test
Procedure Writing To be submitted
(3 Questions)
- Q1. Operational Round - What are my roles and responsibilities, Situational based questions, Process SLA, People Management, Process Transition.
- Q2. 1. Tell a situation where there was an disagreement with your supervisor and how have you managed it.
- Ans.
I had a disagreement with my supervisor regarding a project deadline.
Clearly communicated my concerns and reasons for needing more time
Listened to my supervisor's perspective and tried to understand their expectations
Suggested alternative solutions to meet the deadline without compromising quality
Reached a compromise by adjusting the timeline and reallocating resources
Maintained open communication throughout the proces
- Q3. 2. One of your associate is continuously performing below in terms of quality. Share your experience what you have done in this kind of situation
- Ans.
I have addressed the issue by identifying the root cause and providing necessary training and support.
Conducted a performance review to identify the root cause of the issue
Provided additional training and coaching to improve skills and knowledge
Set clear expectations and goals for improvement
Monitored progress and provided ongoing feedback and support
Implemented a performance improvement plan if necessary
Interview Preparation Tips
Prepare about all kind of day to day situation in Operation.
I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Behavioral Questions like leadership, stakeholder management etc
Interview Preparation Tips
Assistant Manager Jobs at ReSource Pro
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Interview questions from similar companies
I applied via LinkedIn and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About management skills, Technical knowledge about ICD and CPT updates
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell m something about your People Management Skills?
- Q2. How you will manage criticism
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.
(2 Questions)
- Q1. What is your role and responsibilities?
- Q2. Quality control and SLA?
(2 Questions)
- Q1. What is my role in the previous job?
- Q2. What do you know about R1 rcm?
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
(7 Questions)
- Q1. What are your Roles and responsibilities as a Team Lead?
- Q2. What is Attrition formula?
- Q3. Tell me any challenging situation which you faced ?
- Q4. Why do you want to switch the organization?
- Q5. What is 76 modifier and why do we use it ?
- Q6. What was your Overall outstanding AR value ?
- Q7. Tell me any finding which helped in reducing the denials?
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ReSource Pro Assistant Manager Interview Process
based on 11 interviews
Interview experience
Assistant Manager Interview Questions from Similar Companies
ReSource Pro Assistant Manager Reviews and Ratings
based on 17 reviews
Rating in categories
|
Associate
558
salaries
|  ₹2.1 L/yr - ₹5 L/yr |
|
Client Associate
218
salaries
| ₹2.4 L/yr - ₹5 L/yr |
|
Analyst
204
salaries
| ₹2.8 L/yr - ₹6.5 L/yr |
|
Assistant Manager
99
salaries
| ₹8.6 L/yr - ₹16.9 L/yr |
|
Client Analyst
93
salaries
| ₹3.4 L/yr - ₹7.3 L/yr |
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