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Altruist Technologies Customer Service Executive Interview Questions and Answers

Updated 20 Jan 2025

Altruist Technologies Customer Service Executive Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction and give the reason on my carrier gave and working for another field instead of my study topic or syllabus

Customer Service Executive Interview Questions & Answers

user image Abhishek Shandilya

posted on 16 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in May 2024. There were 2 interview rounds.

Customer Service Executive Interview Questions Asked at Other Companies

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Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare self introduction properly and any one general topic

I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Self introduction
  • Q2. Previous experience and responsibilities ?
  • Q3. Why should we hire you?
  • Q4. Choose any topic to discuss?
  • Q5. Why you want to join us?
  • Q6. What is customer service?
  • Ans. 

    Customer service is the support provided to customers before, during, and after a purchase.

    • It involves addressing customer inquiries and concerns

    • Providing assistance with product or service usage

    • Resolving complaints and issues

    • Building relationships with customers to ensure satisfaction and loyalty

  • Answered by AI
  • Q7. How to handle irritated customers?
  • Ans. 

    Handle irritated customers by listening actively, empathizing, apologizing, and offering solutions.

    • Listen actively to their complaints without interrupting

    • Empathize with their situation and show understanding

    • Apologize for any inconvenience caused

    • Offer solutions to resolve the issue

    • Stay calm and professional throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviews was not too hard as expected
Be confident at the time of interview.
Don't be rush.

Altruist Technologies interview questions for designations

 Customer Service Associate

 (2)

 Senior Customer Service Associate

 (1)

 Non Voice Customer Service Executive

 (1)

 Sales and Customer Service Executive

 (1)

 Customer Executive

 (1)

 Customer Care Executive

 (6)

 Customer Support Executive

 (5)

 Customer Relationship Executive

 (1)

Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. How did you spend yesterday/weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.

Interview Questionnaire 

4 Questions

  • Q1. Tell me one bad things about company
  • Q2. Which one thing u noticed about company's in ur entire experience
  • Q3. What if company promoted you but not the salary ...will u continue or change the organisation
  • Ans. 

    I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

    • Consider the potential for career growth within the company

    • Evaluate job satisfaction and overall benefits offered by the company

    • Assess the current job market and potential opportunities in other organizations

    • Negotiate with the company for a salary increase if necessary

  • Answered by AI
  • Q4. Which quality make you to join our organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

Interview Questionnaire 

1 Question

  • Q1. About our self or if u have NY process knoweledge
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Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies Customer Service Executive interview?
Altruist Technologies interview process usually has 2 rounds. The most common rounds in the Altruist Technologies interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Altruist Technologies Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Altruist Technologies. The most common topics and skills that interviewers at Altruist Technologies expect are Bonds, CTV, FPS, Fmea and Presentation Skills.
What are the top questions asked in Altruist Technologies Customer Service Executive interview?

Some of the top questions asked at the Altruist Technologies Customer Service Executive interview -

  1. How to handle irritated custome...read more
  2. What is customer servi...read more
  3. Explain about bangl...read more

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Altruist Technologies Customer Service Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more
Altruist Technologies Customer Service Executive Salary
based on 223 salaries
₹1 L/yr - ₹4 L/yr
29% less than the average Customer Service Executive Salary in India
View more details

Altruist Technologies Customer Service Executive Reviews and Ratings

based on 71 reviews

2.9/5

Rating in categories

2.8

Skill development

2.8

Work-life balance

2.2

Salary

2.8

Job security

2.6

Company culture

2.0

Promotions

2.8

Work satisfaction

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