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Altruist Technologies Customer Service Executive Interview Questions and Answers
Altruist Technologies Customer Service Executive Interview Experiences
4 interviews found
Anonymous
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
(4 Questions)
- Q1. Can you provide a self-introduction?
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
I have over 5 years of experience in customer service roles
I excel in communication and problem-solving skills
I am proficient in using CRM systems and handling customer inquiries efficiently
- Q2. Why do you want to join our company, considering you have completed a master's degree while we typically require candidates to have only a bachelor's degree?
- Ans.
I am drawn to your company's reputation for innovation and growth, and I believe my advanced education will complement your team.
I am impressed by the company's track record of innovation and growth
I believe my master's degree will bring added value to the team
I am excited about the opportunity to contribute to a dynamic and forward-thinking organization
- Q3. Say something about which most your interested plce recently you visit
- Ans.
I recently visited the Grand Canyon, a breathtaking natural wonder in Arizona.
The Grand Canyon is a UNESCO World Heritage Site known for its stunning views and unique geological formations
I hiked along the South Rim and marveled at the vastness and beauty of the canyon
The colors of the rocks changed throughout the day, creating a mesmerizing sight
I learned about the history and significance of the Grand Canyon from par
- Q4. Say something about yourhubby
- Ans.
My hubby is supportive, caring, and always makes me laugh.
Supportive - always there for me when I need him
Caring - shows love and concern for my well-being
Makes me laugh - has a great sense of humor that brightens my day
Interview Preparation Tips
Abhishek Shandilya
Selected
I applied via Indeed and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. How many languages u know
(2 Questions)
- Q1. CTC u want ?
- Q2. Explain about banglore
- Ans.
Bangalore, also known as Bengaluru, is the capital city of the Indian state of Karnataka. It is known for its pleasant climate, vibrant nightlife, and booming IT industry.
Bangalore is often referred to as the 'Silicon Valley of India' due to its thriving IT sector.
The city is home to numerous multinational corporations and tech startups.
Bangalore is known for its green spaces, including Lalbagh Botanical Garden and Cub...
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.
It's a simple question maths
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Self introduction
- Q2. Previous experience and responsibilities ?
- Q3. Why should we hire you?
- Q4. Choose any topic to discuss?
- Q5. Why you want to join us?
- Q6. What is customer service?
- Ans.
Customer service is the support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing assistance with product or service usage
Resolving complaints and issues
Building relationships with customers to ensure satisfaction and loyalty
- Q7. How to handle irritated customers?
- Ans.
Handle irritated customers by listening actively, empathizing, apologizing, and offering solutions.
Listen actively to their complaints without interrupting
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Stay calm and professional throughout the interaction
Interview Preparation Tips
Be confident at the time of interview.
Don't be rush.
Altruist Technologies interview questions for designations
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?
Interview Preparation Tips
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.
Customer Service Executive Interview Questions & Answers
TTEC India
Amrendra pratap
posted on 24 Dec 2018
Interview Preparation Tips
Experience: First round was eassy writing. It was a simple eassy topic
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What do you know about ecommerce?
- Ans.
Ecommerce refers to buying and selling of goods and services online.
Ecommerce platforms include Amazon, eBay, and Shopify.
Customers can make purchases using credit/debit cards, PayPal, or other payment methods.
Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.
Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.
Ec...
- Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
- Ans.
Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.
Ecommerce allows for shopping from anywhere at any time
Online stores offer a wider variety of products and brands
Ecommerce often offers lower prices and discounts
No need to physically travel to stores and deal with crowds and parking
Ecommerce allows for easy comparison shopping
Delivery options make it easy to receive purchase...
- Q3. Why did you left your previous company?
- Q4. What are your goals?
- Q5. Tell me about yourself.
- Q6. How long will you work here?
Interview Preparation Tips
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.
After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.
So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.
That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked my experience in Last Employment and difference between Customer service and customer support
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts and sentence formation skills. Dont worry, ba...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. 1. If you are experienced, They'll ask you regarding the projects that you have worked for.
- Q2. 2. There would be some questions regarding the project which you would be working with the co.
- Q3. 3. The operations manager would come in, and ask for some personal experience with the previous employer of yours.
- Q4. 4. Client Round - The client would ask about the memorable experience in any project that you have worked for.
- Q5. Amswer as per the experience.
Interview Preparation Tips
Try getting some assistance and test yourself for the versant round. I think that would be the most critical part of the interview.
Altruist Technologies Interview FAQs
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Altruist Technologies Customer Service Executive Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
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Altruist Technologies Customer Service Executive Reviews and Ratings
based on 73 reviews
Rating in categories
|
Business Associate
389
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Customer Relation Officer
297
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Team Lead
292
salaries
| ₹1.1 L/yr - ₹5 L/yr |
|
Customer Support Executive
278
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Quality Analyst
245
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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