Add office photos
Filter interviews by
Altruist Technologies Customer Service Executive Interview Questions and Answers
Altruist Technologies Customer Service Executive Interview Experiences
3 interviews found
Selected
I applied via Indeed and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. How many languages u know
(2 Questions)
- Q1. CTC u want ?
- Q2. Explain about banglore
- Ans.
Bangalore, also known as Bengaluru, is the capital city of the Indian state of Karnataka. It is known for its pleasant climate, vibrant nightlife, and booming IT industry.
Bangalore is often referred to as the 'Silicon Valley of India' due to its thriving IT sector.
The city is home to numerous multinational corporations and tech startups.
Bangalore is known for its green spaces, including Lalbagh Botanical Garden and Cub...
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.
It's a simple question maths
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Self introduction
- Q2. Previous experience and responsibilities ?
- Q3. Why should we hire you?
- Q4. Choose any topic to discuss?
- Q5. Why you want to join us?
- Q6. What is customer service?
- Ans.
Customer service is the support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing assistance with product or service usage
Resolving complaints and issues
Building relationships with customers to ensure satisfaction and loyalty
- Q7. How to handle irritated customers?
- Ans.
Handle irritated customers by listening actively, empathizing, apologizing, and offering solutions.
Listen actively to their complaints without interrupting
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Stay calm and professional throughout the interaction
Interview Preparation Tips
Be confident at the time of interview.
Don't be rush.
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Sunknowledge Services
Mukesh Sharma
posted on 14 Aug 2024
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your favorite season and why?
- Ans.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
- Q2. Which movie is your favorite and why
- Ans.
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
Selected
I applied via Jobs .bg and was interviewed in Sep 2023. There were 4 interview rounds.
(4 Questions)
- Q1. Why Alorica and how?
- Q2. It is new opportunity for me !
- Q3. Customer Service experience?
- Q4. Do you like being on the phone with clients?
Information exchange
(1 Question)
- Q1. Documentation included as lot
Interview Preparation Tips
- Fashion!
Selected
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Basic grammar and reasoning test.
SRT based typing chat test.
Selected
I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
Customer Service Executive Interview Questions & Answers
Alldigi Tech
K. Muni Tejaswini
posted on 17 Sep 2024
Selected
I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell about urself
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Familiarity with CRM systems and ticketing platforms
- Q2. Tell about u r project
- Ans.
My project involved implementing a new customer relationship management system to improve customer service efficiency.
Researched different CRM systems to find the best fit for our company
Collaborated with IT team to customize the CRM system to meet our specific needs
Trained customer service team on how to use the new system effectively
AYUSH KUMAR
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Why should we hire you?
- Ans.
I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional service.
I have a strong background in customer service, with experience in handling customer inquiries and resolving issues.
I am highly skilled in active listening and problem-solving, which allows me to understand customer needs and provide effective solutions.
I am adept at building rapport with customer...
- Q2. TELL ME SOMETHING ABOUT SELF?
- Ans.
I am a dedicated and empathetic customer service executive with excellent communication skills.
I have a strong background in customer service, with experience in handling customer inquiries and resolving issues.
I am skilled in active listening and problem-solving, ensuring customer satisfaction.
I have a friendly and approachable demeanor, which helps in building rapport with customers.
I am proficient in using customer ...
Interview Preparation Tips
Altruist Technologies Interview FAQs
Tell us how to improve this page.
Altruist Technologies Interviews By Designations
- Altruist Technologies Business Associate Interview Questions
- Altruist Technologies Customer Relation Officer Interview Questions
- Altruist Technologies BPO Executive Interview Questions
- Altruist Technologies Customer Care Executive Interview Questions
- Altruist Technologies Customer Support Executive Interview Questions
- Altruist Technologies Phone Banking Officer Interview Questions
- Altruist Technologies Quality Analyst Interview Questions
- Altruist Technologies Relationship Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
People are getting interviews through
Customer Service Executive Interview Questions from Similar Companies
Altruist Technologies Customer Service Executive Reviews and Ratings
based on 66 reviews
Rating in categories
|
Business Associate
376
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Team Lead
299
salaries
| ₹1 L/yr - ₹4.9 L/yr |
|
Customer Support Executive
281
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Customer Relation Officer
281
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Care Executive
247
salaries
| ₹1 L/yr - ₹4.7 L/yr |
Info Edge
Matrimony.com
JustDial
Indiamart Intermesh
Calculate your in-hand salary
- Home >
- Interviews >
- Altruist Technologies Interview Questions >
- Altruist Technologies Customer Service Executive Interview Questions
