AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Sunknowledge Services
Compare
Filter interviews by
Sunknowledge Services Interview Questions and Answers
18 Interview questions
KPO, or Knowledge Process Outsourcing, involves outsourcing knowledge-based tasks to specialized firms for efficiency and expertise.
KPO focuses on high-level tasks requiring specialized knowledge, unlike traditional BPO.
Examples include market research, data analysis, and legal services.
KPO firms often employ professionals with advanced degrees and expertise in specific fields.
It enhances efficiency by allowing co...
I can start as early as next week, pending completion of any necessary pre-employment requirements.
Provide a specific date or timeframe for your earliest start date
Clarify that the start date is contingent on completing any required paperwork or background checks
Express enthusiasm and readiness to begin the role
I can type quickly and accurately, averaging around 80 words per minute.
I have experience typing reports, emails, and data entry tasks efficiently.
I use touch typing technique to increase my typing speed.
I have taken typing tests in the past and consistently score above 80 words per minute.
I chose my stream due to my passion for the subject, career opportunities, and the impact I can make in the field.
Passion for the subject: I have always been fascinated by the intricacies of the field, which drives my motivation.
Career opportunities: The stream offers diverse career paths, such as research, consulting, and management roles.
Impact on society: I believe my work can contribute to solving real-world p...
I will speak about the impact of technology on modern society.
Introduction to technology and its evolution
Positive impacts of technology on communication, education, and healthcare
Negative impacts such as privacy concerns and job displacement
Examples like social media, online learning, and telemedicine
Conclusion on the overall benefits and challenges of technology in society
Insurance is a financial product that provides protection against financial losses resulting from unexpected events.
Insurance involves a contract between the insured and the insurer.
The insured pays a premium in exchange for the insurer's promise to compensate for covered losses.
Types of insurance include health, life, auto, home, and property insurance.
Insurance helps individuals and businesses manage risk and pr...
Yes, I have knowledge of medical coding including ICD-10 and CPT codes.
I have experience with assigning ICD-10 diagnosis codes and CPT procedure codes for medical billing purposes.
I am familiar with the guidelines and updates related to medical coding practices.
I have used coding software and resources to accurately assign codes for patient records.
I understand the importance of accurate coding for reimbursement a...
Selenium is a popular open-source automation tool used for testing web applications.
Selenium supports multiple programming languages such as Java, Python, and C#.
To use Selenium with Eclipse, first install the Selenium WebDriver and Java Development Kit (JDK).
Create a new Java project in Eclipse and add the Selenium WebDriver JAR files to the project's build path.
Write test scripts using Selenium commands and run ...
Sales and lead generation are crucial for business growth.
Sales involve identifying potential customers, understanding their needs, and persuading them to buy the product or service.
Lead generation is the process of identifying and cultivating potential customers for a business's products or services.
Effective lead generation involves creating targeted marketing campaigns, using social media and other digital chan...
Question about SQL Server Database Administrator skills including joining, functions, clauses, indexing, backup plans, and SSIS packages.
Different types of joining: inner, outer, left, right, cross
Aggregate functions: SUM, AVG, COUNT, MAX, MIN
HAVING clause used with GROUP BY to filter results based on aggregate function values
WHERE clause used to filter rows based on specific conditions
Clusters used to group relat...
Sunknowledge Services Interview Experiences
90 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Oct 2024. There were 5 interview rounds.
GD was basically asking intro of everyone.
(1 Question)
- Q1. No questions in 1 on 1 round. Here HR will tell you that they're giving 15k for freshers & 17 for experienced candidate. Are you willing to go ahead or not?
MCQ questions on computer(their computer in office), similar as other interviews.
(1 Question)
- Q1. Typing test. Speed & accuracy are being measured.
(1 Question)
- Q1. Manager/team lead was calling(over phone) and asking questions.
Interview Preparation Tips
Second part, they're exploiting the cheap labor part and taking advantage of people's tough time. Offering 15k for a fresher in BPO in 2024 and 17k for 2+ years of experienced candidate. (Just for reference, I've started my BPO career in March 2022 at 15k/month salary. So it's way below standards in 2024 end)
Third part, they will waste your whole day there. Delaying each process by 40 mins to 1h. (For reference, I've entered the building at 1 PM, left it after 8 PM). If you're going for the interview a bit far from Sector V, then good luck at returning to your home that night.
Honestly, if you're living near that office and just trying to start your career(just for the sake of adding 'experienced' in your resume for future jobs) only then consider this post at Sun Knowledge.
Also there's no night shift allowance as well.
I'd rather suggest to try Amazon VCS jobs(for freshers). It will be WFH, same BPO sector, better salary, rotational shift, in case of night shift there will be night shift allowance as well.
Selected
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. Do you have experience working with Social Media accounts as well as E-Mail marketing
- Ans.
Yes, I have experience working with Social Media accounts and E-Mail marketing.
Managed social media accounts for a previous company, creating content and engaging with followers
Utilized email marketing campaigns to promote products/services and drive traffic to the website
Analyzed social media and email marketing metrics to measure success and make data-driven decisions
- Q2. How good are you with LinkedIn Marketing
- Ans.
I am proficient in LinkedIn Marketing with experience in creating engaging content and utilizing analytics for optimization.
Experienced in creating and optimizing LinkedIn ads
Skilled in developing engaging content for LinkedIn posts
Proficient in analyzing LinkedIn analytics to track performance
Familiar with LinkedIn groups and networking strategies
Interview Preparation Tips
Suryarun Roy
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Can you tell me about yourself?
- Ans.
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Familiarity with CRM systems and ticketing platforms
- Q2. Are you comfortable with the salary that we can offer you?
- Ans.
Yes, I am comfortable with the salary offered.
I have carefully considered the salary offered and it aligns with my expectations.
I believe the salary is fair based on my experience and qualifications.
I am confident that the salary offered reflects the value I can bring to the role.
There will be 55 multiple-choice questions covering topics such as mathematics, reasoning, grammar, and capitalization.
(1 Question)
- Q1. Typing test will be there where they are checking the speed and accuracy
(3 Questions)
- Q1. Can you tell me about yourself?
- Ans.
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Familiarity with CRM systems and ticketing platforms
- Q2. Are you comfortable with the absence of Indian holidays?
- Ans.
Yes, I am comfortable with the absence of Indian holidays as I am willing to work during those times.
I am flexible with my schedule and willing to work during holidays
I understand the importance of providing customer service consistently throughout the year
I am committed to meeting the needs of customers regardless of holidays
- Q3. What is your earliest possible start date?
- Ans.
I can start as early as next week, pending completion of any necessary pre-employment requirements.
Provide a specific date or timeframe for your earliest start date
Clarify that the start date is contingent on completing any required paperwork or background checks
Express enthusiasm and readiness to begin the role
Interview Preparation Tips
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. Can you provide a self-introduction?
- Q2. As an IT student, why did you choose this company?
- Q3. What level of assurance can you provide regarding your commitment to remaining with this company?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Identification of themselves ?
- Q2. Their past salary scale ?
Interview Preparation Tips
Abuse them & threats them to harm them . It us not safe for females & genuine working males as well . But if you are toxic & of filthy mindset then you can join this work environment .
(1 Question)
- Q1. Tell me something about your self?
- Ans.
I am a dedicated and detail-oriented individual with a strong work ethic and excellent communication skills.
I have a Bachelor's degree in Business Administration from XYZ University.
I have previous experience working as a customer service representative at ABC Company.
I am proficient in Microsoft Office Suite and have strong organizational skills.
I am a quick learner and enjoy taking on new challenges.
I am fluent in En...
Typing test @ some general questions related to us healthcare
(5 Questions)
- Q1. Tell me something about your self?
- Ans.
I am a dedicated and detail-oriented individual with a strong work ethic and excellent communication skills.
Graduated with a degree in Business Administration
Previous experience in customer service and data entry
Proficient in Microsoft Office Suite
Strong organizational skills and ability to multitask effectively
- Q2. Why do you want to join our company?
- Ans.
I am impressed by the company's reputation for innovation and growth.
I admire the company's commitment to pushing boundaries and staying ahead of the curve.
I am excited about the opportunity to contribute to a dynamic and forward-thinking team.
I believe that joining your company will provide me with valuable learning and growth opportunities.
- Q3. Why do you left your previous job?
- Ans.
Seeking new challenges and growth opportunities.
Looking for a new challenge and growth opportunities
Desire for career advancement
Seeking a better work-life balance
Relocation to a new city
Company downsizing or restructuring
- Q4. What is you expected salary?
- Ans.
My expected salary is based on my experience, skills, and the industry standard for Process Associates.
Research industry standards for Process Associates salaries
Consider my experience and skills when determining my expected salary
Be open to negotiation based on the company's offer
- Q5. What do you know about Sun knowledge?
Abhijeet Dey
It was primary aptitude test .
(2 Questions)
- Q1. Introduction, experiences
- Q2. Strength , weakness.
(1 Question)
- Q1. It was with manager who asked about brief introduction & experience and other things ..
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Introduce yourself.
- Ans.
Experienced executive with a proven track record in leading successful teams and driving business growth.
Over 10 years of experience in executive leadership roles
Led teams to achieve record-breaking sales numbers
Implemented innovative strategies to increase market share
Strong background in financial management and budgeting
Excellent communication and interpersonal skills
- Q2. Why you've left your previous job?
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for new challenges
Seeking better work-life balance
Relocation to a new city
Company downsizing or restructuring
Conflict with management or colleagues
- Q3. Why there is a gap in your career?
- Ans.
Took time off to care for a sick family member and focus on personal development.
Took a break to care for a sick family member
Used the time to focus on personal development and self-improvement
Took courses or attended workshops to enhance skills during the gap
Volunteered or did freelance work to stay engaged in the industry
- Q4. Why you want to join in Sunknowledge?
Some MCQ questions of 55 marks. Just basic concept.
(1 Question)
- Q1. A paragraph and number typing test. Speed should be 30 WPM with 98% accuracy.
(1 Question)
- Q1. This is Op's round. Introduce yourself. What was your previous job role? Are you comfortable in night shift? What is you dream job? What is your greatest weekness and strength? about Sunknowledge.
Interview Preparation Tips
Mukesh Sharma
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me something about your self?
- Ans.
I am a detail-oriented professional with a passion for process improvement and a strong background in data management.
I have a degree in Business Administration, which has equipped me with analytical skills.
In my previous role, I streamlined data entry processes, reducing errors by 20%.
I am proficient in various software tools, including Excel and CRM systems, enhancing my efficiency.
I enjoy collaborating with teams to...
- Q2. Some basic interview questions
It was mixed up of aptitude, english
(2 Questions)
- Q1. Just need to type the same as per the system
- Q2. You should need to maintain atleast 30wpm
(2 Questions)
- Q1. Again some basic interview questions
- Q2. Why would you like to join this company?
Top trending discussions
Sunknowledge Services Interview FAQs
Some of the top questions asked at the Sunknowledge Services interview -
The duration of Sunknowledge Services interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Sunknowledge Services Interviews By Designations
- Sunknowledge Services Process Associate Interview Questions
- Sunknowledge Services Management Trainee Interview Questions
- Sunknowledge Services Senior Process Associate Interview Questions
- Sunknowledge Services Process Associate Level 1 Interview Questions
- Sunknowledge Services Medical Billing Executive Interview Questions
- Sunknowledge Services Customer Service Executive Interview Questions
- Sunknowledge Services Medical Coder Interview Questions
- Sunknowledge Services Data Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Management Trainee Interview Questions
- Senior Process Associate Interview Questions
- Associate Interview Questions
- Software Developer Interview Questions
- Business Analyst Interview Questions
- Senior Engineer Interview Questions
- Graduate Engineer Trainee (Get) Interview Questions
- Show more
Overall Interview Experience Rating
based on 92 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
Sunknowledge Services Reviews and Ratings
based on 1.1k reviews
Rating in categories
|
Process Associate
1.3k
salaries
|  ₹1.6 L/yr - ₹3.6 L/yr |
|
Senior Process Associate
140
salaries
| ₹1.7 L/yr - ₹4.5 L/yr |
|
AR Analyst
76
salaries
| ₹1.8 L/yr - ₹4.2 L/yr |
|
Management Trainee
75
salaries
| ₹1.5 L/yr - ₹2.5 L/yr |
|
Team Lead
72
salaries
| ₹2 L/yr - ₹6.7 L/yr |
Statestreet HCL Services
IntouchCX
Globiva
Provana
- Home >
- Interviews >
- Sunknowledge Services Interview Questions
