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Sunknowledge Services Process Associate Level 1 Interview Questions and Answers

Updated 9 Oct 2024

Sunknowledge Services Process Associate Level 1 Interview Experiences

3 interviews found

Process Associate Level 1 Interview Questions & Answers

user image unknowniadifficulta

posted on 23 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

General aptitude, can ask about English constraction. GK current affairs, some logical reasoning etc etc.

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong background in data analysis and process improvement.

    • Graduated with a degree in Business Administration

    • Worked as a data analyst for 2 years

    • Implemented process improvements that resulted in a 20% increase in efficiency

  • Answered by AI
  • Q2. Why you left your old company
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Limited opportunities for growth in previous role

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q3. Weakness and strength
Round 3 - Technical 

(1 Question)

  • Q1. Typing test and others.
Round 4 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong background in data analysis and process improvement.

    • Bachelor's degree in Business Administration

    • 2 years of experience in data analysis

    • Proficient in Excel and SQL

    • Implemented process improvements that resulted in 20% increase in efficiency

  • Answered by AI
  • Q2. Why you want to join SK
  • Ans. 

    I want to join SK because of its reputation for providing excellent training and growth opportunities.

    • SK has a strong reputation in the industry for providing top-notch training programs.

    • I believe that joining SK will provide me with the opportunity to grow and develop my skills.

    • I am impressed by the company's commitment to employee development and career advancement.

  • Answered by AI
  • Q3. What are your hobbies
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Hiking: I love exploring nature trails and challenging myself with different hikes.

    • Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI
  • Q4. Weakness and strength..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't try to fool them and always try to tell what you good at and they will give you the right department. It absolutely works for me and I was completely unknown to them.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Moderate mathematical and analytical problem

Round 3 - Group Discussion 

No specific topics were asked. Only previous job and career details

Round 4 - Typing Test 

(1 Question)

  • Q1. Typing speed test without error correction
Round 5 - HR 

(1 Question)

  • Q1. Salary negotiation
Round 6 - One-on-one 

(1 Question)

  • Q1. Interpersonal skills and hobbies. Asked about career plans and informed about the office protocol

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best ☺️

Process Associate Level 1 Interview Questions Asked at Other Companies

asked in Genpact
Q1. 1.What is rtgs? 2.Difference between rtgs and neft
asked in Genpact
Q2. What is account receivable and payable
Q3. What you know about US health-care
Q4. Strong weakness, How to write email
asked in TCS
Q5. What do you know about TCS?

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Impressive layout of questions

Round 3 - HR 

(2 Questions)

  • Q1. Basic interview about my previous job and educational qualification
  • Q2. Previous job related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared when you go for the interview and read about the company's profile

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Dec 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about job experience
  • Ans. 

    I have 2 years of experience working as a Process Associate in a BPO company.

    • Handled customer inquiries and resolved issues efficiently

    • Processed orders and maintained accurate records

    • Collaborated with team members to meet targets and deadlines

  • Answered by AI
  • Q2. Why you want to leave previous job
  • Ans. 

    Seeking new challenges and opportunities for growth

    • Looking for a new challenge to further develop my skills and knowledge

    • Seeking opportunities for career advancement that were not available in my previous job

    • Want to explore new industries or sectors to broaden my experience

    • Desire for a more supportive work environment or better work-life balance

    • Company restructuring or changes in management impacting job stability

  • Answered by AI
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about job profile
  • Ans. 

    The job profile of a Process Associate Level 1 involves handling basic tasks related to data entry, document processing, and customer service.

    • Data entry tasks may include inputting information into databases or spreadsheets

    • Document processing tasks may involve scanning, filing, and organizing paperwork

    • Customer service tasks may include answering phone calls, responding to emails, and resolving customer inquiries

    • May req...

  • Answered by AI
  • Q2. Why want to leave previous job
  • Ans. 

    Seeking new challenges and opportunities for growth

    • Looking for a new challenge to further develop my skills and knowledge

    • Seeking opportunities for career advancement that were not available in my previous job

    • Want to explore different industries or roles to broaden my experience

    • Company restructuring or changes in job responsibilities led to a desire for a new position

  • Answered by AI
  • Q3. Are you willing to travel till location?
  • Ans. 

    Yes, I am willing to travel to the specified location for the role.

    • I am open to traveling for work purposes.

    • I understand that travel may be required for this position.

    • I am flexible and willing to commute to the designated location.

    • I have reliable transportation for travel if needed.

  • Answered by AI
  • Q4. You will be in a training for 12 months OJT
  • Q5. Are you ok with night shift and rational weekoff?
  • Ans. 

    Yes, I am okay with night shifts and rational weekoffs.

    • I am comfortable working night shifts as I have done so in previous roles.

    • I understand the importance of having a rational weekoff to maintain work-life balance.

    • I am flexible with my schedule and can adapt to different shift timings.

    • I prioritize my health and well-being, ensuring I get enough rest and relaxation during my weekoff.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Presentable
Dress well
Eye to eye contact
Talk to the point

I applied via Company Website and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Aptitude, skills checking, ip checking and mathematics

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction , experience
  • Q2. Basics soft skills checking
Round 4 - HR 

(1 Question)

  • Q1. Introduction, education , experience , family background

Interview Preparation Tips

Interview preparation tips for other job seekers - After last round you need to all required documents as EDUCATION CERTIFICATE, PREVIOUS ORGANISATION DOCUMENTS, ID AND ADDRESS PROOF
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant reasoning verbal aptitude

Round 2 - Coding Test 

Data structure and algorithms

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply and go for it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Basic Arithmetic and English foundation Questions.

Round 2 - HR 

(1 Question)

  • Q1. What do you know about TCS?
  • Ans. 

    TCS (Tata Consultancy Services) is an Indian multinational IT services and consulting company.

    • TCS is one of the largest IT services companies in the world.

    • It is a subsidiary of the Tata Group, a multinational conglomerate based in India.

    • TCS offers services in areas such as consulting, software development, and business process outsourcing.

    • The company has a global presence with offices in multiple countries.

    • TCS is known...

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. Introduce your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself according to your desire job role and description.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Written exam was conducted which had comprehensive syllabus of reasoning, quant and english.

Round 2 - One-on-one 

(1 Question)

  • Q1. Hobbies, introduction, hypothetical scenarios and their solutions were asked.
Round 3 - HR 

(1 Question)

  • Q1. Details about shift timing, Stipend and other required information were provided.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be your jovial self and make them understand why you are a suitable candidate.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English accounting reasoning

Round 2 - One-on-one 

(1 Question)

  • Q1. Related accounting
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Go through about resume
  • Q2. Generally asks from resume
Round 3 - Technical 

(1 Question)

  • Q1. About company &yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - About salary expectations &all, about how would you feel joining us kind of questions
Contribute & help others!
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Sunknowledge Services Interview FAQs

How many rounds are there in Sunknowledge Services Process Associate Level 1 interview?
Sunknowledge Services interview process usually has 4-5 rounds. The most common rounds in the Sunknowledge Services interview process are Aptitude Test, HR and Resume Shortlist.
How to prepare for Sunknowledge Services Process Associate Level 1 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sunknowledge Services . The most common topics and skills that interviewers at Sunknowledge Services expect are Communication Skills, voice process, Leadership Skills, Customer Service and Night Shift.
What are the top questions asked in Sunknowledge Services Process Associate Level 1 interview?

Some of the top questions asked at the Sunknowledge Services Process Associate Level 1 interview -

  1. Typing speed test without error correct...read more
  2. Typing test and othe...read more

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Sunknowledge Services Process Associate Level 1 Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Sunknowledge Services Process Associate Level 1 Salary
based on 27 salaries
₹1.6 L/yr - ₹3 L/yr
26% less than the average Process Associate Level 1 Salary in India
View more details

Sunknowledge Services Process Associate Level 1 Reviews and Ratings

based on 9 reviews

3.5/5

Rating in categories

4.3

Skill development

3.6

Work-life balance

3.2

Salary

4.0

Job security

3.6

Company culture

3.1

Promotions

3.9

Work satisfaction

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