Sunknowledge Services Process Associate Level 1 Reviews

Likes

It’s been more than 6 months at Sun knowledge. We are employees feel valued and motivated. Leadership is approachable and open to feedback. Managers provide guidance, ensuring transparent and clear communication about company goals and expectations. I observe a healthy work life balance by offering flexible work arrangements where possible…………….

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Beautiful girls all over entire office, Great cafeteria, Good food inside office promises, overall good environment. 2.5

Dislikes

Not a good experience as I joined this company with lot of hopes , ambition & dreams in my eyes but all that scattered in just few weeks , So basically I was hired for the customer service of HCP however the process was very vast and the time allotted to complete the tranning batch was just one month , So they had assessments every week & I couldn't clear the second assessment just for 3-4 marks , So the operations manager directly asked me to put down my resignation as they thought that am not fit for that particular process which was absolutely fine , However they didn't even reprofiled / or shifted me in any other process which was completely unjustified and even they had many processes still didn't give me any other opportunity , So all my efforts , hardwork & pain was totally wasted as cracking interview in this company itself is a big deal then only for few marks they didn't even consider moving me into any other process which I'm really very disappointed , So people beware if you are selected for CUSTOMER Service profile then it's not gonna be a easy deal. And after few weeks HR is sending me a email asking me why am not reporting to work and also asking me why there is no response from my end , Seriously such an unprofessional HRD Team as they are not aware that their operations team has asked me to Resign and they have no clue about it , Seriously unbelievable No job stability= - it's a nuisance hire n fire policy like Knowledge...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working in this organisation has been a great experience, learnt a lot,but I still have a lot to learn.Also the work environment is welcoming and the managers as well as the supervisors all of them are very supportive.I would like to recommend Sun knowledge to all the people looking for jobs.

Dislikes

Nothing to dislike. Just grab the opportunity coming your way and give it your best shot with a positive attitude.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you can understand and serve your job properly then this is a nice place to work keeping Balance with family responsibilities and professional life with a package which is effective being working in Kolkata.

Dislikes

Till now nothing to dislike but there is only one support required for new joinee, an effective traing from sme for initial time period of 3 months.

Work Details

Work policy: Completely work from office but for any emergency or pandemic situation wfh is allowed

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Sun Knowledge is a fantastic place to work. The team is filled with talented and motivated individuals who are always willing to lend a helping hand. The company's commitment to innovation and excellence is evident in everything we do. The benefits package is comprehensive, and the flexible work arrangements make it easy to maintaina healthy work-life balance. I highly recommend Sun Knowledge to anyone looking for a rewarding career....Read More

Dislikes

Till you get adjusted to night shift, it might be slightly uncomfortable.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Well, I started my journey with Sun knowledge almost 2.5years back, and currently working as a Senior Associate, and I guess that was the best decision I made by joining Sun knowledge. The positive and collaborative work environment, empowers employees to reach their full potential.My manager, seniors and even my team-mates always encourage me and always been helpful. And when it comes to Sun Knowledge, our company consistently delivers exceptional customer service, going above and beyond to address concerns and ensure complete satisfaction....Read More

Dislikes

None till now.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Working at this company has been an incredibly rewarding experience. Our leadership team not only sets ambitious goals but also provides the support and resources needed to achieve them. The culture here is one of collaboration and mutual respect. Every team member’s contribution are valued. The opportunities for professional growthare abundant with numerous programs and initiatives designed to help us expand our skills and advance our careers. I also appreciate the company’s commitment to sustainability and social responsibility. It’s inspiring to be a part of an organisation that strives to make a positive impact on the world....Read More

Dislikes

Nothing

Likes

To be honest there is nothing to like. You will get your salary every month, may be that is the one thing that I can mention, but again it is very obvious when you are working you should get paid.

Dislikes

1. Salary: the salary is not only minimal, but there is no certainty when you will get your salary. You will never get your salary at the end of the month or start of the week. They usually give salary on 6th 7th of month, there r also exceptions. Sometimes you may get a mail which states due to some unavoidable situations the salary will be delayed and it can get delayed further till 10th. 2. Appraisal: There is no fixed timing of appraisal. Initially once or twice they even cancelled the appraisal. Nowadays it is happening but still no fixed time when it will took place. They often don't provide appraisal on time and most of the time adjusted the arrear amount each month with your salary. 3. Rules and Regulations: There are rules and regulations but these can be bend as their own will. People and management can re-hire people even those who never given proper resignation, can give promotion to anyone who isn't even qualified, never given IJP and can fire anyone without any proper explanation. Most of the time they don't even deserve it. 4. Company reviews on Ambition box,google: This is the worst part of the company and when I saw this I lost all the respect for them. Every month they ask certain employees to go to Google and ambition box to post their review, give it 5 stars and write good things about the organisation and share those screenshots with the HR and asked people of management to go to those sites and give likes to those comments so that they get featured first, which is the pathetic thing a company can do and every month till now this has been happening. Even someone who is not willing to give review neither good nor bad, they will literally annoy that person everyday and will ask you whether you posted any review or not. It means most of the reviews of the company are fake or manipulated....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only satisfaction an employee will have that the Salary will be credited to their respective accounts on a timely manner.

Dislikes

The company culture is very unhealthy. There is zero opportunity to scale up since the company don't encourage their employees for knowledge enhancement. The company only listens to the feedback been provided by the Team Leads/Assistant Managers/Managers. Whereas there should be equal scope of opportunity to hear from their associates level as the associates are also an integral part of the company. The management should have more empathy towards the employees specially to the associates level staff so that each and every one should get an equal opportunity to grow with the new skill sets to be imparted to the employees via regular training....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Rating: 5/5 Likes: Well, I started my journey with Sun knowledge almost 2.5years back, and currently working as a Senior Associate, and I guess that was the best decision I made by joining Sun knowledge. The positive and collaborative work environment, empowers employees to reach their full potential.My manager, seniors and even myteam-mates always encourage me and always been helpful. And when it comes to Sun Knowledge, our company consistently delivers exceptional customer service, going above and beyond to address concerns and ensure complete satisfaction....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I have had the pleasure of working with Sunknowledge Pvt Ltd for past four years, and I can confidently say that this company stands out in every aspect. The company norms are exemplary, fostering a professional yet supportive work environment that encourages growth and innovation. The Management and Team Leads dedication to ensuring that every team member succeeds its truly commendable. Based on performance, the company provides monthly and yearly appreciations, which is a great motivator for all employees. I am proud to have received the Growth Catalyst 2024 award which is a testament to the company commitment to recognizing and rewarding hard work and dedication....Read More

Dislikes

Nothing at all

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been a part of this organization since 2022, and it has been a wonderful journey till date. The best part of the company is that the management here always follow an Open Door Policy, and it had help me too. My supervisor has always been very supportive. She has always pushed me to learn new things. Everyday here is a learning experience.

Dislikes

There is nothing like that.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been working here for about 6yrs and I am really blessed to be the part of Sunknowledge family. Not only for experienced but it's a great platform to enhance skills, learn and grow for the freshers too. My manager is really cooperative supportive and helpfull and really blessed to work under him and privileged to be a part of the organization and going to celebrate my 6th anniversary with Sunknowledge Services Inc soon and many more years....Read More

Dislikes

Honestly speaking nothing till date

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I have been working in this organization since one and a half years and I feel so happy to work in this jovial working environment and the infrastructure, here, is very good. HRs and all the distinguished supervisors are very friendly and helpful. I must say that the work pressure is very nominal and there is high job security which is an added advantage!

Dislikes

Nothing that I have experienced in my tenure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Breaks

Dislikes

Substance abuse

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes