TCS Process Associate Level 1 Interview Questions and Answers

Basic Arithmetic and English foundation Questions.

Q1. What do you know about TCS?
Ans. 
TCS (Tata Consultancy Services) is an Indian multinational IT services and consulting company.
• TCS is one of the largest IT services companies in the world.

• It is a subsidiary of the Tata Group, a multinational conglomerate based in India.

• TCS offers services in areas such as consulting, software development, and business process outsourcing.

• The company has a global presence with offices in multiple countries.

• TCS is known...read more
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Q1. Introduce your self.
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Q1. Tell me about job experience
Ans. 
I have 2 years of experience working as a Process Associate in a BPO company.
• Handled customer inquiries and resolved issues efficiently

• Processed orders and maintained accurate records

• Collaborated with team members to meet targets and deadlines
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Q2. Why you want to leave previous job
Ans. 
Seeking new challenges and opportunities for growth
• Looking for a new challenge to further develop my skills and knowledge

• Seeking opportunities for career advancement that were not available in my previous job

• Want to explore new industries or sectors to broaden my experience

• Desire for a more supportive work environment or better work-life balance

• Company restructuring or changes in management impacting job stability
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Q1. Tell me about job profile
Ans. 
The job profile of a Process Associate Level 1 involves handling basic tasks related to data entry, document processing, and customer service.
• Data entry tasks may include inputting information into databases or spreadsheets

• Document processing tasks may involve scanning, filing, and organizing paperwork

• Customer service tasks may include answering phone calls, responding to emails, and resolving customer inquiries

• May req...read more
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Q2. Why want to leave previous job
Ans. 
Seeking new challenges and opportunities for growth
• Looking for a new challenge to further develop my skills and knowledge

• Seeking opportunities for career advancement that were not available in my previous job

• Want to explore different industries or roles to broaden my experience

• Company restructuring or changes in job responsibilities led to a desire for a new position
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Q3. Are you willing to travel till location?
Ans. 
Yes, I am willing to travel to the specified location for the role.
• I am open to traveling for work purposes.

• I understand that travel may be required for this position.

• I am flexible and willing to commute to the designated location.

• I have reliable transportation for travel if needed.
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Q4. You will be in a training for 12 months OJT
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Q5. Are you ok with night shift and rational weekoff?
Ans. 
Yes, I am okay with night shifts and rational weekoffs.
• I am comfortable working night shifts as I have done so in previous roles.

• I understand the importance of having a rational weekoff to maintain work-life balance.

• I am flexible with my schedule and can adapt to different shift timings.

• I prioritize my health and well-being, ensuring I get enough rest and relaxation during my weekoff.
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Written exam was conducted which had comprehensive syllabus of reasoning, quant and english.

Q1. Hobbies, introduction, hypothetical scenarios and their solutions were asked.
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Q1. Details about shift timing, Stipend and other required information were provided.
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Aptitude, skills checking, ip checking and mathematics

Q1. Introduction , experience
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Q2. Basics soft skills checking
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Q1. Introduction, education , experience , family background
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