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Sunknowledge Services Customer Service Executive Interview Questions and Answers
2 interviews found
Mukesh Sharma
I applied via Approached by Company and was interviewed in Jul 2024.
1 Interview Round
Group Discussion Round
I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2022.
3 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
Written test with basically spelling with grammatical test and finding of appropriate meaning
Group Discussion Round
First introduce yourself then they ask your knowledge then they decide how good you are
Interview Preparation Tips
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Rahul Redas
posted on 2 Sep 2024
I applied via LinkedIn and was interviewed in Aug 2024.
4 Interview Rounds
HR Round (2 Questions)
- Q1. Introduction and all Add Answer
- Q2. Previous work experience View Answers (1)
Aptitude Test Round
Typing test and listening test
Technical Round (2 Questions)
- Q1. Ms Excel shortcut keys Add Answer
- Q2. Other troubleshooting questions Add Answer
One-on-one Round (2 Questions)
- Q1. Manager round will ask about your strengths and weakness Add Answer
- Q2. Why do you want to join and all View Answers (1)
Interview Preparation Tips
SARVESH MISHRA
1 Interview Round
HR Round (2 Questions)
- Q1. Tell us about yourself Add Answer
- Q2. How much salary expectation Add Answer
Selected
I applied via Jobs .bg and was interviewed in Sep 2023.
4 Interview Rounds
Resume Shortlist Round
One-on-one Round (4 Questions)
- Q1. Why Alorica and how? Add Answer
- Q2. It is new opportunity for me ! Add Answer
- Q3. Customer Service experience? Add Answer
- Q4. Do you like being on the phone with clients? Add Answer
Group Discussion Round
Information exchange
HR Round (1 Question)
- Q1. Documentation included as lot Add Answer
Interview Preparation Tips
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Anonymous
posted on 2 Sep 2023
Selected
I applied via Referral and was interviewed in Aug 2023.
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (5 Questions)
- Q1. Self details and work experience Add Answer
- Q2. They will ask about Self details Add Answer
- Q3. They will ask about work details Add Answer
- Q4. Work experience Add Answer
- Q5. They will ask for self details and skills which we are having Add Answer
Interview Preparation Tips
I applied via Walk-in and was interviewed in Feb 2024.
1 Interview Round
HR Round (3 Questions)
- Q1. Choose own topic tell any thing by own topic Add Answer
- Q2. Tell me about yourself self Add Answer
- Q3. What is bpo why choose bpo job Add Answer
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Anonymous
posted on 16 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023.
3 Interview Rounds
Resume Shortlist Round
HR Round (1 Question)
- Q1. About you and last experience Add Answer
Technical Round (1 Question)
- Q1. Brief yourself and do you know Marathi well View Answers (1)
AYUSH KUMAR
Selected
I applied via Walk-in and was interviewed in Mar 2023.
2 Interview Rounds
Resume Shortlist Round
HR Round (2 Questions)
- Q1. Why should we hire you? View Answers (2)
- Q2. TELL ME SOMETHING ABOUT SELF? View Answers (2)
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Radhika Potdar
posted on 6 Feb 2023
Selected
I applied via Referral and was interviewed in Jan 2023.
3 Interview Rounds
Resume Shortlist Round
HR Round (1 Question)
- Q1. About myself experience Add Answer
Technical Round (1 Question)
- Q1. Typing test myself checking the patience hesitation Add Answer
Interview Preparation Tips
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Sunknowledge Services Customer Service Executive Reviews and Ratings
based on 4 reviews
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|  ₹1.2 L/yr - ₹3.6 L/yr |
|
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| ₹1.6 L/yr - ₹4 L/yr |
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AR Analyst
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| ₹1.8 L/yr - ₹4.6 L/yr |
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Management Trainee
77
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