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Epicenter Technologies Interview Questions, Process, and Tips
Top Epicenter Technologies Interview Questions and Answers
- Q1. what tools have u used while evaluating callsasked in Quality Analyst interview
- Q2. speak in English 2 minutesasked in Employee Relations Executive interview
- Q3. What made you think choosing Software tester as your carrier since you are young and can opt for any other fieldasked in Software Tester interview
Epicenter Technologies Interview Experiences
38 interviews found
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Introduce to your self
- Ans.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
- Q2. About you past experience
(2 Questions)
- Q1. Introducation of yourself
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service perform
- Q2. About salary expectations
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
I was interviewed in Oct 2024.
(2 Questions)
- Q1. What do you know about sales?
- Ans.
Sales involves the process of selling products or services to customers in exchange for money.
Sales is the process of persuading potential customers to purchase a product or service.
It involves identifying customer needs and providing solutions that meet those needs.
Sales can be done through various channels such as direct selling, online sales, or retail stores.
Effective sales techniques include building relationships...
- Q2. Can you tell me about why there is gap between your study?
- Ans.
Took a break to focus on gaining practical experience and developing skills relevant to the role.
Took time off to gain practical experience through internships or part-time jobs
Focused on developing skills relevant to the role through courses or certifications
Needed time to address personal commitments or health issues
Interview Preparation Tips
Always smile while answering and meet eyes to eyes.
Chat and Email Support Executive Interview Questions asked at other Companies
Chat and Email Support Executive Interview Questions & Answers
HITESH S CHAVAN
posted on 24 Oct 2024
(2 Questions)
- Q1. Write on one topic given by hr or selected by self Topic selected by yourself should be logical Newspapers, magazines, Tv media guide It should be business related.
- Q2. Last round is operations round Be calm and don't look continuously towards operation manager, don't look upwards As we speak to strict senior oldies in home in that manner. Don't look at age.. Don't thi...
Interview Preparation Tips
Nowadays, interview start after 11.00
Single interview per day
At 4.00 pm
As we see in movie
Pack up time...
But in MNC office way
Half days by senior employees..
Chat and Email Support Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 3 interview rounds.
(3 Questions)
- Q1. Basic questions
- Q2. Tell me about yourself? Where do you reside? Why do you want to join bpo?
- Q3. What are your salary expectation? Write an essay on internet or something they will ask to..
(1 Question)
- Q1. Essay writing and typing test
(1 Question)
- Q1. The interviewer thought it's something fishy in my CV and without asking me anything about it just ask me to leave.
Voice Process Executive Interview Questions asked at other Companies
Epicenter Technologies interview questions for popular designations
Bilal Jamal
(1 Question)
- Q1. Why do you want to join epicenter?
- Ans.
I want to join epicenter because of its innovative approach to solving complex problems and its reputation for fostering professional growth.
Epicenter's reputation for fostering professional growth aligns with my career goals
I am impressed by Epicenter's innovative approach to solving complex problems
I believe my skills and experience would be a great fit for the team at Epicenter
Get interview-ready with Top Epicenter Technologies Interview Questions
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Collections Executive Interview Questions asked at other Companies
Jobs at Epicenter Technologies
(2 Questions)
- Q1. Resume facts documentation
- Q2. Tell me something...
- Ans.
I will tell you something interesting about customer relations.
Customer relations is all about building and maintaining strong relationships with customers.
It involves understanding customer needs and providing excellent service.
Effective communication and problem-solving skills are essential in this role.
For example, I once resolved a customer complaint by offering a personalized solution that exceeded their expectati...
Interview Preparation Tips
Customer Relation Officer Interview Questions asked at other Companies
Radhika Potdar
Selected
I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.
(1 Question)
- Q1. About myself experience
(1 Question)
- Q1. Typing test myself checking the patience hesitation
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Basic typical questions
- Q2. Why you want to work here.
- Q3. Questions related to desired field of work choosen
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. The hr asked about a story which I relate with , in order to understand my thinking process.
It was a very good process which helped me understand what my strengths were.
(1 Question)
- Q1. The questions were related to my experience
Interview Preparation Tips
Finance Manager Interview Questions asked at other Companies
Top trending discussions
Epicenter Technologies Interview FAQs
The duration of Epicenter Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.
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Epicenter Technologies Interviews By Designations
- Epicenter Technologies Customer Service Executive Interview Questions
- Epicenter Technologies Chat and Email Support Executive Interview Questions
- Epicenter Technologies Agent Interview Questions
- Epicenter Technologies Analyst Interview Questions
- Epicenter Technologies Associate Interview Questions
- Epicenter Technologies Business Intelligence Interview Questions
- Epicenter Technologies Collections Executive Interview Questions
- Epicenter Technologies Customer Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Analyst Interview Questions
- Team Lead Interview Questions
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- Senior Associate Interview Questions
- Business Analyst Interview Questions
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- Show more
Epicenter Technologies Interview Process
based on 26 interviews
Interview experience
Interview Questions from Similar Companies
Epicenter Technologies Reviews and Ratings
based on 567 reviews
Rating in categories
10-15 Yrs
Not Disclosed
12-13 Yrs
Not Disclosed
8-25 Yrs
Not Disclosed
|
Customer Service Executive
328
salaries
|  ₹1 L/yr - ₹3.3 L/yr |
|
Customer Relation Associate
91
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
71
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
61
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Quality Analyst
47
salaries
| ₹1.8 L/yr - ₹5 L/yr |
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