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I applied via Naukri.com
Quality role involves ensuring that products or services meet or exceed customer expectations and industry standards.
Developing and implementing quality control processes
Conducting audits and inspections to identify areas for improvement
Analyzing data to identify trends and areas for improvement
Collaborating with cross-functional teams to address quality issues
Ensuring compliance with industry regulations and standards
...
I have used tools like Quality Monitoring Software, Excel, and Google Sheets to evaluate calls.
Quality Monitoring Software to listen to recorded calls and evaluate them based on predefined criteria
Excel and Google Sheets to track and analyze data related to call evaluations
Screen recording software to capture the agent's screen during the call
Speech analytics software to analyze the content of the call and identify are...
Top trending discussions
I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.
The planning if the project and how to take over the project
We should maintain the aptitude to with our project and with with
I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.
I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.
Answers to questions related to Docker, AWS firewall types, and ELK Stack
To create a Docker file, start with a base image and add necessary dependencies and configurations
AWS has two types of firewalls: Network ACLs and Security Groups
ELK Stack is a combination of Elasticsearch, Logstash, and Kibana used for log management and analysis
I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.
Profit and losses, time
C language
Types of testing include functional, performance, security, usability, and compatibility testing.
Functional testing ensures that the software meets the specified requirements.
Performance testing checks the system's response time, scalability, and stability under various loads.
Security testing identifies vulnerabilities and ensures that the system is secure.
Usability testing evaluates the user-friendliness of the softwa...
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
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