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Epicenter Technologies Customer Service Executive Interview Questions and Answers
Epicenter Technologies Customer Service Executive Interview Experiences
8 interviews found
Radhika Potdar
Selected
I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.
(1 Question)
- Q1. About myself experience
(1 Question)
- Q1. Typing test myself checking the patience hesitation
Interview Preparation Tips
Anonymous
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Basic typical questions
- Q2. Why you want to work here.
- Q3. Questions related to desired field of work choosen
Interview Preparation Tips
Selected
I applied via WorkIndia and was interviewed before Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. If anyother job opportunity is given to you with higher salary will you join that company
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why are you looking for a change?
- Q4. Tell me about yourself.
Interview Preparation Tips
Epicenter Technologies interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There was 1 interview round.
(5 Questions)
- Q1. Tell me something about yourself.
- Q2. What is your salary expectations.
- Q3. Tell me about your family background.
- Q4. Are you okay with any shifts?
- Q5. Tell me something about Mumbai.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell something about yourself?
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Normal questions.
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Situation questions
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Etech Global Services
Rahul Redas
posted on 2 Sep 2024
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction and all
- Q2. Previous work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Worked as a Customer Service Representative at Company X for 2 years
Managed a team of 5 customer service agents at Company Y
Received positive feedback from customers for my problem-solving skills
Typing test and listening test
(2 Questions)
- Q1. Ms Excel shortcut keys
- Q2. Other troubleshooting questions
(2 Questions)
- Q1. Manager round will ask about your strengths and weakness
- Q2. Why do you want to join and all
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers and resolving their issues
Strong communication and problem-solving skills
Previous experience in customer service roles
Excited about the opportunity to work with a reputable company
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your favorite season and why?
- Ans.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
- Q2. Which movie is your favorite and why
- Ans.
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
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Epicenter Technologies Interviews By Designations
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Epicenter Technologies Customer Service Executive Reviews and Ratings
based on 109 reviews
Rating in categories
|
Customer Service Executive
350
salaries
|  ₹1 L/yr - ₹3.3 L/yr |
|
Customer Relation Associate
91
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
68
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
61
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Quality Analyst
47
salaries
| ₹1.8 L/yr - ₹5 L/yr |
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