Epicenter Technologies Customer Service Associate Salaries by 60+ Employees

1 - 7 years exp.

₹1.5 Lakh - ₹4 Lakhs

Salary of majority employees

9% less than the average Customer Service Associate Salary in BPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 7 years exp. (30 salaries)	₹1.5 L/yr - ₹3.7 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 1 - 7 years exp. (5 salaries)	₹2 L/yr - ₹2.8 L/yr
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Data Science & Analytics Customer Service Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
Engineering - Software & QA Customer Service Associate Salary 1 year exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.8 L/yr
Finance & Accounting Customer Service Associate Salary 4 - 7 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4 L/yr

View all

Last Updated: 22 Sep 2024

Companies similar to Epicenter Technologies for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Globiva Customer Service Associate Salary 0 - 3 years exp. (172 salaries)	₹1.4 L/yr - ₹4 L/yr 13% less
IntouchCX Customer Service Associate Salary 0 - 3 years exp. (89 salaries)	₹1.8 L/yr - ₹4.3 L/yr 7% more	2 job openings
Login to view exact salary
Alorica Customer Service Associate Salary 0 - 4 years exp. (55 salaries)	₹2.3 L/yr - ₹4 L/yr 20% more
Mahindra Integrated Business Solutions Customer Service Associate Salary 0 - 4 years exp. (55 salaries)	₹1 L/yr - ₹3 L/yr 27% less
Etech Global Services Customer Service Associate Salary 1 - 5 years exp. (16 salaries)	₹2.5 L/yr - ₹4 L/yr 26% more
inTarvo Technologies Customer Service Associate Salary 0 - 2 years exp. (12 salaries)	₹1.1 L/yr - ₹2.3 L/yr 36% less
NSB Bpo Solutions Customer Service Associate Salary 1 - 7 years exp. (10 salaries)	₹1.6 L/yr - ₹2.4 L/yr 23% less
Bpo Convergence Customer Service Associate Salary 0 - 4 years exp. (9 salaries)	₹1 L/yr - ₹3.3 L/yr 34% less
DATAMARK BPO SERVICE (P) LTD Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹3 L/yr - ₹3.3 L/yr 18% more	1 job opening
RND Softech Customer Service Associate Salary 1 - 4 years exp. (7 salaries)	₹2.2 L/yr - ₹2.5 L/yr 15% less
iQor Global Services Customer Service Associate Salary 0 - 8 years exp. (7 salaries)	₹2.7 L/yr - ₹5.5 L/yr 53% more
Login to view exact salary
Vindhya e-Info Media Customer Service Associate Salary 0 - 3 years exp. (6 salaries)	₹1.5 L/yr - ₹2.8 L/yr 32% less
Bill Gosling Outsourcing India Customer Service Associate Salary 0 - 3 years exp. (6 salaries)	₹2.4 L/yr - ₹3.6 L/yr 7% more
Call 2 Connect Customer Service Associate Salary 1 - 2 years exp. (5 salaries)	₹1.1 L/yr - ₹2.1 L/yr 46% less
RuralShores Customer Service Associate Salary 0 - 2 years exp. (5 salaries)	₹1 L/yr - ₹1.6 L/yr 55% less
IKS Health Customer Service Associate Salary 0 - 9 years exp. (4 salaries)	₹2.5 L/yr - ₹3.8 L/yr 15% more
Writer Information Management Services Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.6 L/yr 4% less
Square Bpo Services Customer Service Associate Salary 0 - 1 year exp. (4 salaries)	₹1.9 L/yr - ₹3 L/yr 10% less
AM Infoweb Customer Service Associate Salary 1 year exp. (3 salaries)	₹3.5 L/yr - ₹4.2 L/yr 41% more

Customer Service Associate salary at Epicenter Technologies ranges between ₹1.5 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 60 latest salaries received from various employees of Epicenter Technologies.

Experience wise Epicenter Technologies Customer Service Associate salaries

Last Updated: 22 Sep 2024

Experience	Avg Annual Salary
1 year (17 salaries)	₹1.5 L/yr - ₹3.7 L/yr
2 years (14 salaries)	₹1.6 L/yr - ₹3.5 L/yr
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3 years (12 salaries)	₹1.8 L/yr - ₹3.4 L/yr
4 years (7 salaries)	₹1.8 L/yr - ₹4 L/yr
5 years (3 salaries)	₹2.5 L/yr - ₹3 L/yr
6 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5 L/yr
7 years (5 salaries)	₹2 L/yr - ₹3.5 L/yr

View all

Similar Designation salaries in Epicenter Technologies

Customer Support Associate Salary

(3 salaries)

₹1.7 L/yr - ₹2 L/yr

Customer Service Officer Salary

(4 salaries)

₹1.35 L/yr - ₹2.2 L/yr

Customer Service Executive Salary

(336 salaries)

₹1 L/yr - ₹3.35 L/yr

Customer Service Manager Salary

(4 salaries)

₹2.4 L/yr - ₹3.6 L/yr

Customer Service Representative Salary

(18 salaries)

₹1.5 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(70 salaries)

₹1.1 L/yr - ₹3.5 L/yr

Senior Associate Salary

(14 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

(31 salaries)

₹1.67 L/yr - ₹3.2 L/yr

Process Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3 L/yr

Senior Customer Service Executive Salary

(38 salaries)

₹1.2 L/yr - ₹4.8 L/yr

Top skills at Epicenter Technologies for Customer Service Associate

International Voice Process Communication Skills Customer Service US Process UK Shift US Shift csr inbound Written Communication Stock Market outbound Calling Customer Relationship customer support Share Market

Salary related reviews for Epicenter Technologies

2.6

Rated by 17 employees for salary & benefits

Customer Service Associate in Mumbai Suburban

Customer Success, Service & Operations Department

1.0

• posted on 27 Jan 2021

1.0

for Salary and Benefits

Likes

Nothing is good here unprofessional unnati hr gave different salary bracket and at the time.of joining they offer less salary so that candidate will be forced to joined worst unprofessional behaviour . People don't join that company they will make other people also to loose job and then they offer less salary

Dislikes

U people will not approve this to be highlight on Google I will make sure to highlight on social media I will do

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 21 Aug 2024

5.0

for Salary and Benefits

Likes

Working Atmosphere is very Good, Salary credited on time that's a great part of the company

Salary - Excellent

+4 more

Dislikes

Cafeteria must be changed , Services of Cafeteria is Really Worst. and No Job Security will provide as per company policies

Job security - Bad

Customer Service Executive in Mira Bhayandar

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jan 2024

5.0

for Salary and Benefits

Likes

Colleagues

Salary - Excellent

+1 more

Dislikes

...evn if ur not at fault if can't afford ur package and hire 2 ppl in ur package.. too much cost cutting and lot of politics.. management sucks to d core.. dey need a** licking ppl.. too unprofessional.. u send emails and the CEO/ Owner will also not bother to revet to ur emails.. don't work for this company.. if u wanna make ur career den dis is jst not the rite place..

Job security - Bad

+3 more

Customer Service Executive in Thane

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 11 Sep 2023

4.0

for Salary and Benefits

Likes

Salary on time and it's nearest to me

Salary - Good

+1 more

Dislikes

Low salary and annual increament also not more than 3% . Shift timings is more then 10 hour's but you will get payment for 9 hour's No Diwali bonus, No any government holiday your PL CL will collapse but no any extra money for that

Work satisfaction - Poor

+1 more

Customer Service Executive in Mira Bhayandar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Apr 2023

2.0

for Salary and Benefits

Likes

nothing seems to be good for most of the employees including me.

Dislikes

...rced to work for 12-13 hours that too without giving any overtime benefits! 4. Salary - Even after tirelessly working and giving my precious 10-12 hours per day, all I get is 13k salary. I over achieve from my daily targets, but sadly no compensation, no monetary benefits, no appreciation is given at all. Lastly, epicenter looks at employees just as mere tools to get their work done and not human! I would strongly suggest to not join this company as it will affect your mental & physical health.

Salary - Poor

+4 more

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Epicenter Technologies Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Epicenter Technologies ?

The average salary of a Customer Service Associate at Epicenter Technologies in India typically ranges from ₹1.5 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Associate at Epicenter Technologies earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at Epicenter Technologies can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Epicenter Technologies employees in India.

What is the estimated take home salary of a Customer Service Associate at Epicenter Technologies in India?

The estimated take-home salary of a Customer Service Associate at Epicenter Technologies in India typically ranges from ₹19,110 to ₹20,787 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Epicenter Technologies. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at Epicenter Technologies ?

To be a Customer Service Associate at Epicenter Technologies in india, the key skills required include:

- International Voice Process
- Communication Skills
- Customer Service
- US Process
- UK Shift

These skills are highly valued at Epicenter Technologies and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Epicenter Technologies for Customer Service Associate in India?

iQor Global Services	₹2.7 Lakhs to ₹5.5 Lakhs per year
AM Infoweb	₹3.5 Lakhs to ₹4.2 Lakhs per year
Etech Global Services	₹2.5 Lakhs to ₹4.0 Lakhs per year
Alorica	₹2.3 Lakhs to ₹4.0 Lakhs per year
DATAMARK BPO SERVICE (P) LTD	₹3.0 Lakhs to ₹3.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Epicenter Technologies, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Epicenter Technologies in India?

The salary of a Customer Service Associate at companies similar to Epicenter Technologies in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IKS Health	₹2.5 Lakhs to ₹3.8 Lakhs per year
IntouchCX	₹1.8 Lakhs to ₹4.3 Lakhs per year
Bill Gosling Outsourcing India	₹2.4 Lakhs to ₹3.6 Lakhs per year
Writer Information Management Services	₹2.0 Lakhs to ₹3.6 Lakhs per year
Square Bpo Services	₹1.9 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Epicenter Technologies in India?

The salary growth for a Customer Service Associate at Epicenter Technologies depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Epicenter Technologies:

Experience	Average Salary Range
1 year	₹1.5 Lakhs to ₹3.7 Lakhs per year
2 years	₹1.6 Lakhs to ₹3.5 Lakhs per year
3 years	₹1.8 Lakhs to ₹3.4 Lakhs per year
4 years	₹1.8 Lakhs to ₹4.0 Lakhs per year

and so on.

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Epicenter Technologies Customer Service Associate Salaries

Epicenter Technologies Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 60 Epicenter Technologies latest salaries received from various employees of Epicenter Technologies.