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Globiva Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.4 Lakh - ₹4 Lakhs
Salary of majority employees
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20% less than the average Customer Service Associate Salary in BPO Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 3 years exp. (105 salaries)
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₹1.4 L/yr - ₹3.2 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 3 years exp. (10 salaries)
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₹1.5 L/yr - ₹2.8 L/yr

Human Resources
Customer Service Associate Salary
0 - 3 years exp. (6 salaries)
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₹2 L/yr - ₹2.8 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 3 years exp. (3 salaries)
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₹2 L/yr - ₹2.4 L/yr

Last Updated: 23 Mar 2025

Companies similar to Globiva for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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IntouchCX Customer Service Associate Salary

0 - 3 years exp. (89 salaries)

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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 23% more
2 job openings
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₹1.5 L/yr - ₹4 L/yr

arrow icon 14% more
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Alorica Customer Service Associate Salary

0 - 4 years exp. (55 salaries)

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₹2.3 L/yr - ₹4 L/yr

arrow icon 37% more
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₹1 L/yr - ₹3 L/yr

arrow icon 16% less
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₹2.5 L/yr - ₹4 L/yr

arrow icon 44% more
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₹1.1 L/yr - ₹2.3 L/yr

arrow icon 27% less
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₹1.6 L/yr - ₹2.4 L/yr

arrow icon 12% less
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₹1 L/yr - ₹3.3 L/yr

arrow icon 25% less
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₹3 L/yr - ₹3.3 L/yr

arrow icon 35% more
1 job opening
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₹2.2 L/yr - ₹2.5 L/yr

arrow icon 3% less
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₹2.7 L/yr - ₹5.5 L/yr

arrow icon 75% more
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₹1.5 L/yr - ₹2.8 L/yr

arrow icon 23% less
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₹2.4 L/yr - ₹3.6 L/yr

arrow icon 22% more
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₹1.1 L/yr - ₹2.1 L/yr

arrow icon 38% less
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₹1 L/yr - ₹1.6 L/yr

arrow icon 49% less
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IKS Health Customer Service Associate Salary

0 - 9 years exp. (4 salaries)

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₹2.5 L/yr - ₹3.8 L/yr

arrow icon 32% more
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₹2 L/yr - ₹3.6 L/yr

arrow icon 9% more
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₹1.9 L/yr - ₹3 L/yr

arrow icon 3% more
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₹3.5 L/yr - ₹4.2 L/yr

arrow icon 61% more
Customer Service Associate salary at Globiva ranges between ₹1.4 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 172 latest salaries received from various employees of Globiva.

Latest annual salaries shared by Globiva Customer Service Associate

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Experience wise Globiva Customer Service Associate salaries

Last Updated: 23 Mar 2025

Experience Avg Annual Salary
Fresher  (37 salaries)

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₹1.6 L/yr - ₹3.1 L/yr
1 year  (69 salaries)

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₹1.4 L/yr - ₹3.5 L/yr
2 years  (46 salaries)

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₹1.4 L/yr - ₹3.2 L/yr
3 years  (20 salaries)

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₹1.9 L/yr - ₹4 L/yr

Similar Designation salaries in Globiva

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₹1.6 L/yr - ₹3 L/yr
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₹1 L/yr - ₹3 L/yr
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₹1.5 L/yr - ₹4.25 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr
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₹1.74 L/yr - ₹4 L/yr
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₹1.2 L/yr - ₹4.4 L/yr
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₹1.65 L/yr - ₹4 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.35 L/yr - ₹4.55 L/yr
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₹2.4 L/yr - ₹4 L/yr

Top skills at Globiva for Customer Service Associate

Customer Service blended process customer support domestic process Inbound Voice Process inbound voice process Technical Support Customer Service Communication Skills voice process Customer Support bpo non voice Domestic Process BPO Customer Service Semi Voice

Salary related reviews for Globiva

2.6

Rated by 64 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 08 May 2023

2.0
 for  Salary and Benefits

Likes

There is nothing to like about this company, only some supervisors are good.

Dislikes

...ager, no one knows how to speak to employees, they act like they own everything. Salary issue in every month due to technical glitch on attendance update, which never gets fixed. Poor break management, you can't take a peaceful break, if you take, supervisors will start to call and Harras you. The management team is absolutely useless, rude behavior from them as well. Most of the time you have to do night or evening shifts despite being a domestic process, which you can't complain about as well, they will give the excuse as rotational shift. In office politics, if you are a loyal dog of the supervisors, you will get a promotion then only. In the name of configuration of your own computer for work for home, they will basically block everything, you can't access anything externally on your own computer, also it monitors your all action even when you are not at work, which is really a privacy concern, also in this you are helpless. You have to be invincible if you want to work here, no natural issues, health issues should happen to you according to them. So, these are everything, I will not gain anything by saying anything bad about the company, I also came here to work and gain experience, but my life turned upside down. These are nothing but the truth, I left here recently as soon as I got a better opportunity from a very reputed company. So, keep trying, but do not ever enter this company, that will be my wise suggestion. Still if you want to make your life hell, that choice is up to you.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Dec 2023

5.0
 for  Salary and Benefits

Likes

Only salary structure and tl binay and huzaifa manager is good but rest are just wors

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  • Salary - Excellent

Dislikes

Everything possible thing provided by company nothing done properly associated are being treated as slave they give threats to kick out of job

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  • Skill development - Bad
  • +5 more

Full Time

 · 

ZOMATO CHAT Department

3.0
  •  posted on 07 Feb 2022

1.0
 for  Salary and Benefits

Likes

Work environment is good enough. Tls are supportive..

  • Work satisfaction - Good
  • +1 more

Dislikes

They deduct salary unnecessarily,HR and management teams are worst, they promise lucrative incentives but they do not provide it. Double pay they promise but they donot deliver.

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  • Salary - Bad
  • +3 more

Customer Service Department

1.0
  •  posted on 01 Nov 2022

1.0
 for  Salary and Benefits

Likes

TL's are good & supportive

Dislikes

Worst AM I have ever seen, if you leave the company make sure you exit after taken salary, otherwise you will not get your compensation if you work for the whole month. Worst experience ever had.

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  • Salary - Bad
  • +5 more

Customer Support Department

1.0
  •  posted on 08 Apr 2022

1.0
 for  Salary and Benefits

Likes

Team Lead was a good one. Manager was good as well. However, the VP of this company. Never have I heard a person from a reputable designation speak in such an ill mannered way to his fellow managers and assistant managers and team leads in front of the associates. Personally never felt such issues due to my performance.

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Dislikes

...atch 2 in the Zomato process. No overtime paid. And if failed to fulfill the 10.5 hrs of work time, salary was deducted as well. 2. For the 1st 2 months, we were paid incentives for working on holidays. However, waited for the Durga Puja incentive (3 days), Diwali incentive (2 days), Christmas incentive till January and never got paid. Not only me but my fellow team members werent paid till Mid january, after which i lost contact with them. 3. Breaks are for 1 hour, however, you need to inform your team leads and real time managers before taking a break, requesting permission from them each time. These real time manager' job is to spam the whatsapp group with messages like " team online now!" , " Come back from break fast!" , "All break freeze!" . (Yes their english is hilarious....i wish i could share the screenshots 😂😂) 4. Served notice period of 30 days. Was absent for 5 days during the period for being unwell and app issues due to which attendance wasnt marked. Was asked to stretch the notice period by 5 days. I stretched for 1 extra day. Salary was deducted for those 5 days and no incentives received in full and final settlement which was due since the past 3 months. 5. Oh and forgot to mention, excessive low salary. TLs have 1 weekoff and associates have 2 weekoffs (not fixed). Working hours 10.5 hrs. Most TLs have 0 communication skills. Yes, and their english....that will be your only entertainment for the day. Luckily my TL and manager werent like them. P.S. i resigned in mid January. My manager in January end and my TL in February (ALL after serving their notice periods).

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  • Salary - Bad
  • +5 more
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Globiva Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Globiva ?
The average salary of a Customer Service Associate at Globiva in India typically ranges from ₹1.4 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Associate at Globiva earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.4 Lakhs per year. Customer Service Associate Salaries at Globiva can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Globiva employees in India.
What is the estimated take home salary of a Customer Service Associate at Globiva in India?
The estimated take-home salary of a Customer Service Associate at Globiva in India typically ranges from ₹16,416 to ₹18,106 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Globiva. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Globiva ?
To be a Customer Service Associate at Globiva in india, the key skills required include:

  • - Customer Service
  • - blended process
  • - customer support
  • - domestic process
  • - Inbound Voice Process

These skills are highly valued at Globiva and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Globiva for Customer Service Associate in India?
iQor Global Services ₹2.7 Lakhs to ₹5.5 Lakhs per year
AM Infoweb ₹3.5 Lakhs to ₹4.2 Lakhs per year
Etech Global Services ₹2.5 Lakhs to ₹4.0 Lakhs per year
Alorica ₹2.3 Lakhs to ₹4.0 Lakhs per year
DATAMARK BPO SERVICE (P) LTD ₹3.0 Lakhs to ₹3.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Globiva, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Globiva in India?
The salary of a Customer Service Associate at companies similar to Globiva in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IKS Health ₹2.5 Lakhs to ₹3.8 Lakhs per year
IntouchCX ₹1.8 Lakhs to ₹4.3 Lakhs per year
Bill Gosling Outsourcing India ₹2.4 Lakhs to ₹3.6 Lakhs per year
Epicenter Technologies ₹1.5 Lakhs to ₹4.0 Lakhs per year
Writer Information Management Services ₹2.0 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Globiva in India?
The salary growth for a Customer Service Associate at Globiva depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Globiva:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹3.1 Lakhs per year
1 year ₹1.4 Lakhs to ₹3.5 Lakhs per year
2 years ₹1.4 Lakhs to ₹3.2 Lakhs per year
3 years ₹1.9 Lakhs to ₹4.0 Lakhs per year
and so on.

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Globiva Customer Service Associate salary in India ranges between ₹1.4 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 172 Globiva latest salaries received from various employees of Globiva.