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Globiva Customer Service Associate salaries in Gurgaon / Gurugram (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.6 Lakh - ₹4 Lakhs
Salary of majority employees
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21% less than the average Customer Service Associate Salary in BPO Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 3 years exp. (23 salaries)
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₹1.6 L/yr - ₹3 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 1 year exp. (3 salaries)
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₹1.6 L/yr - ₹2.4 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Human Resources
Customer Service Associate Salary
Fresher (AmbitionBox Estimate)
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₹2.4 L/yr - ₹2.7 L/yr

Last Updated: 12 Mar 2025

Companies similar to Globiva for Customer Service Associate in Gurgaon / Gurugram

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Globiva Customer Service Associate Salary

0 - 3 years exp. (40 salaries)

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₹1.6 L/yr - ₹4 L/yr

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Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹5.1 L/yr

arrow icon 16% more
5 job openings
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₹1.7 L/yr - ₹5.9 L/yr

arrow icon 51% more
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Accenture Customer Service Associate Salary

0 - 8 years exp. (160 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 89% more
13 job openings
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₹2.3 L/yr - ₹4.5 L/yr

arrow icon 32% more
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FIS Customer Service Associate Salary

0 - 5 years exp. (49 salaries)

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₹2.9 L/yr - ₹4.5 L/yr

arrow icon 51% more
Customer Service Associate salary at Globiva ranges between ₹1.6 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 40 latest salaries received from various employees of Globiva.

Latest annual salaries shared by Globiva Customer Service Associate in Gurgaon / Gurugram

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Experience wise Globiva Customer Service Associate salaries in Gurgaon / Gurugram

Last Updated: 12 Mar 2025

Experience Avg Annual Salary
Fresher  (10 salaries)

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₹1.6 L/yr - ₹3 L/yr
1 year  (18 salaries)

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₹1.6 L/yr - ₹3.3 L/yr
2 years  (9 salaries)

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₹2 L/yr - ₹3.2 L/yr
3 years  (3 salaries)

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₹2.2 L/yr - ₹4 L/yr

Similar Designation salaries in Globiva

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₹1.6 L/yr - ₹4.4 L/yr
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₹1.6 L/yr - ₹4.25 L/yr
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₹1.6 L/yr - ₹4 L/yr
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₹1.8 L/yr - ₹4 L/yr
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₹1.9 L/yr - ₹3.9 L/yr
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₹2.8 L/yr - ₹4 L/yr
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₹2.5 L/yr - ₹3.48 L/yr
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₹2 L/yr - ₹2.52 L/yr

Top skills at Globiva for Customer Service Associate

Customer Service blended process customer support domestic process Inbound Voice Process inbound voice process Technical Support Customer Service Communication Skills voice process Customer Support bpo non voice Domestic Process BPO Customer Service Semi Voice

Salary related reviews for Globiva

3.1

Rated by 17 employees for salary & benefits

Customer Retention Department

3.0
  •  posted on 21 Mar 2022

3.0
 for  Salary and Benefits

Likes

If there isn't any work for which you are hired , they will pay you without any deduction , trainers are quite good here , specially " gaurav malaai sir " He Always comes with smile and make you feel confident.

read more
  • Skill development - Good
  • +5 more

Dislikes

You can be moved into any process any time and you might not like that process.

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 08 May 2023

2.0
 for  Salary and Benefits

Likes

There is nothing to like about this company, only some supervisors are good.

Dislikes

...ager, no one knows how to speak to employees, they act like they own everything. Salary issue in every month due to technical glitch on attendance update, which never gets fixed. Poor break management, you can't take a peaceful break, if you take, supervisors will start to call and Harras you. The management team is absolutely useless, rude behavior from them as well. Most of the time you have to do night or evening shifts despite being a domestic process, which you can't complain about as well, they will give the excuse as rotational shift. In office politics, if you are a loyal dog of the supervisors, you will get a promotion then only. In the name of configuration of your own computer for work for home, they will basically block everything, you can't access anything externally on your own computer, also it monitors your all action even when you are not at work, which is really a privacy concern, also in this you are helpless. You have to be invincible if you want to work here, no natural issues, health issues should happen to you according to them. So, these are everything, I will not gain anything by saying anything bad about the company, I also came here to work and gain experience, but my life turned upside down. These are nothing but the truth, I left here recently as soon as I got a better opportunity from a very reputed company. So, keep trying, but do not ever enter this company, that will be my wise suggestion. Still if you want to make your life hell, that choice is up to you.

read more
  • Salary - Poor
  • +6 more

Full Time

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Customer Success, Service & Operations Department

1.0
  •  posted on 28 Dec 2023

5.0
 for  Salary and Benefits

Likes

Only salary structure and tl binay and huzaifa manager is good but rest are just wors

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  • Salary - Excellent

Dislikes

Everything possible thing provided by company nothing done properly associated are being treated as slave they give threats to kick out of job

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  • Skill development - Bad
  • +5 more

Full Time

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ZOMATO CHAT Department

3.0
  •  posted on 07 Feb 2022

1.0
 for  Salary and Benefits

Likes

Work environment is good enough. Tls are supportive..

  • Work satisfaction - Good
  • +1 more

Dislikes

They deduct salary unnecessarily,HR and management teams are worst, they promise lucrative incentives but they do not provide it. Double pay they promise but they donot deliver.

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  • Salary - Bad
  • +3 more

Customer Service Department

1.0
  •  posted on 01 Nov 2022

1.0
 for  Salary and Benefits

Likes

TL's are good & supportive

Dislikes

Worst AM I have ever seen, if you leave the company make sure you exit after taken salary, otherwise you will not get your compensation if you work for the whole month. Worst experience ever had.

read more
  • Salary - Bad
  • +5 more
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Globiva Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Globiva in Gurgaon / Gurugram?
The average salary of a Customer Service Associate at Globiva in Gurgaon / Gurugram typically ranges from ₹1.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Associate in Gurgaon / Gurugram at Globiva earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at Globiva can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Globiva employees in India.
What is the estimated take home salary of a Customer Service Associate at Globiva in Gurgaon / Gurugram?
The estimated take-home salary of a Customer Service Associate at Globiva in Gurgaon / Gurugram typically ranges from ₹17,197 to ₹18,902 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Globiva. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Globiva in Gurgaon / Gurugram?
To be a Customer Service Associate at Globiva in Gurgaon / Gurugram, the key skills required include:

  • - Customer Service
  • - blended process
  • - customer support
  • - domestic process
  • - Inbound Voice Process

These skills are highly valued at Globiva and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Globiva for Customer Service Associate in India?
Accenture ₹2.0 Lakhs to ₹7.0 Lakhs per year
FIS ₹2.9 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation ₹1.7 Lakhs to ₹5.9 Lakhs per year
PolicyBazaar ₹2.3 Lakhs to ₹4.5 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹5.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Globiva, depending on the role and experience level.
How the salary growth look like for a Customer Service Associate at Globiva in Gurgaon / Gurugram?
The salary growth for a Customer Service Associate at Globiva in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Gurgaon / Gurugram can expect the following growth trajectory at Globiva:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹3.0 Lakhs per year
1 year ₹1.6 Lakhs to ₹3.3 Lakhs per year
2 years ₹2.0 Lakhs to ₹3.2 Lakhs per year
3 years ₹2.2 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Globiva Customer Service Associate salary in Gurgaon / Gurugram ranges between ₹1.6 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 40 Globiva latest salaries received from various employees of Globiva.