Globiva Customer Service AssociateGurgaon / Gurugram Reviews
based on 16 reviews
Updated 8 Feb, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Work-Life balance
2.9
Skill development
2.9
Company culture
2.9
Salary & Benefits
2.6
Promotions/Appraisal
2.5
Job Security
2.3
Work Satisfaction
Globiva is rated
3.3 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Globiva is rated
3.3 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Globiva Customer Service Associate Gurgaon / Gurugram Reviews
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16 reviews found
Sort by:
Popular
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2024
Likes
Good............. to join organisation.
Dislikes
Not applicable sir....... Company is avarage.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2024
Likes
i learn about some products
Dislikes
never they give us insentive
i was in sales process
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Mar 2023
Likes
Good people
Dislikes
Cafeteria, they only think about company profitability no matter if employee is suffering or not
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Mind-blowing office
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Feb 2022
Likes
Nothing to say
Dislikes
nothing to say
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Apr 2021
Likes
Structure of building nd hr support is really nice
Dislikes
Senior behaviour nd work environment
Work Details
It's was not good bcoz of some seniors r not corporate with employees and they are not give any incentives
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2020
Likes
The most environment of the workplace and they all are supporting there.
Dislikes
If I talk about this it should be regarding appraisal or salary hike.
Work Details
It's quit interesting!.
Work timings: Strict Timings
Work related travel:This is a desk job.
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Globiva.
Customer Service Associate in
Gurgaon / Gurugram
Customer Retention Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Mar 2022
Likes
If there isn't any work for which you are hired , they will pay you without any deduction , trainers are quite good here , specially " gaurav malaai sir "
He Always comes with smile and make you feel confident.
Dislikes
You can be moved into any process any time and you might not like that process.
If you are fresher then Globiva is best company for you. I've joined Globiva as fresher and learnt alot while working here.
Dislikes
Salary will credit on 5th of every month
Work Details
I've worked in US chat campaign. Overall, working experience is good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2022
Likes
There is nothing private, you will work like a donkey
Dislikes
Nothing is good in this organization, this company has done fraud to many employees.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2022
Likes
If you are a fresher so it is good for your career growth, but for experienced it is not good there is your career future, work environment is too bad , company policy also not good
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Excellent company
Dislikes
Nothing disliked
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Too good management.. and environment too good
Dislikes
Small cafeteria and salary issue
Work Details
It's better than on first organization
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Feb 2021
Likes
Nothing to love
Dislikes
Cheap class work culture cheap class seniors and Specially TLs
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jun 2021
Likes
Nothing ...baised management
Dislikes
Baised management.....no one is supporting overthere
Customer Service Associate in
Gurgaon / Gurugram
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 May 2020
Likes
Worst company of gurgaon
Dislikes
They don't give salary on time. And Payscale is very low. Over time
People also ask about Globiva, Gurgaon / Gurugram Customer Service Associates
Is Globiva, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 57 employee reviews, it's clear that most customer service associates have an average experience working at Globiva, Gurgaon / Gurugram. Work-Life balance holds the highest rating at 3.1, while work satisfaction is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and work satisfaction on AmbitionBox.
Does Globiva, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Globiva, Gurgaon / Gurugram customer service associates rate their salary and benefits at 2.9 out of 5, based on 57 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Globiva, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Globiva, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 57 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Globiva, Gurgaon / Gurugram for Customer Service Associates?
Based on 57 reviews on AmbitionBox, Globiva, Gurgaon / Gurugram's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva, Gurgaon / Gurugram. To read reviews about job security at Globiva, Gurgaon / Gurugram for customer service associates, click here.
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