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Globiva Customer Service Associate Gurgaon / Gurugram Reviews

based on 16 reviews
Updated 8 Feb, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

2.9

Skill development

2.9

Company culture

2.9

Salary & Benefits

2.6

Promotions/Appraisal

2.5

Job Security

2.3

Work Satisfaction

Top Mentions in Globiva Customer Service Associate Gurgaon / Gurugram Reviews

16 reviews found

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People also ask about Globiva, Gurgaon / Gurugram Customer Service Associates

Is Globiva, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 57 employee reviews, it's clear that most customer service associates have an average experience working at Globiva, Gurgaon / Gurugram. Work-Life balance holds the highest rating at 3.1, while work satisfaction is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and work satisfaction on AmbitionBox.
Does Globiva, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Globiva, Gurgaon / Gurugram customer service associates rate their salary and benefits at 2.9 out of 5, based on 57 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Globiva, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Globiva, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 57 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Globiva, Gurgaon / Gurugram for Customer Service Associates?
Based on 57 reviews on AmbitionBox, Globiva, Gurgaon / Gurugram's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva, Gurgaon / Gurugram. To read reviews about job security at Globiva, Gurgaon / Gurugram for customer service associates, click here.

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Gender Based Ratings for Globiva Customer Service Associate Gurgaon / Gurugram

based on 15 reviews
2.6
Rated by 3 Women

Rated 1.8 for Work-Life Balance and 1.8 for Company Culture

women
3.4
Rated by 12 Men

Rated 3.3 for Work-Life Balance and 3.1 for Company Culture

men

Working Days for Globiva Customer Service Associate Gurgaon / Gurugram

based on 16 reviews
Monday to Saturday
45%
Rotational Shift
33%
Alternate Saturday off
11%
Other
11%

Work Timings for Globiva Customer Service Associate Gurgaon / Gurugram

based on 16 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
33%
27%
13%
27% employees reported other strict timings

Shift Timings for Globiva Customer Service Associate Gurgaon / Gurugram

based on 16 reviews
Day shift
100%

Business Travel for Globiva Customer Service Associate Gurgaon / Gurugram

based on 16 reviews
No travel
89%
Within city
11%
Globiva Customer Service Associate Salaries in Gurgaon / Gurugram
based on 44 salaries
₹1.6 L/yr - ₹3.8 L/yr
18% less than the average Customer Service Associate Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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