45 Globiva Jobs

Role & responsibilities

A Customer Care Executive in a BPO primarily handles customer inquiries and issues, ensuring a positive customer experience. Their responsibilities include answering calls, emails, and chats, resolving problems, providing information, and building strong customer relationships. They also document interactions, manage customer accounts, and contribute to overall customer satisfaction. Key Roles and Responsibilities:

• Handling Customer Inquiries:
• Answering incoming calls, emails, and chat messages from customers.
• Providing accurate and timely information about products, services, or policies.
• Assisting customers with various issues such as billing, orders, and technical suppo
• HR CONTACT
• HR Name Nisha Kumari.7876960239