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Globiva Customer Support Executive Reviews

based on 56 reviews
Updated 26 Oct, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.9

Company culture

2.8

Salary & Benefits

2.8

Work-Life balance

2.8

Work Satisfaction

2.7

Skill development

2.7

Job Security

2.4

Promotions/Appraisal

Top Mentions in Globiva Customer Support Executive Reviews

56 reviews found

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People also ask about Globiva's Customer Support Executives

Is Globiva a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 56 employee reviews, it's clear that most customer support executives have a below average experience working at Globiva. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about company culture and career growth on AmbitionBox.
Does Globiva pay their Customer Support Executives well?
According to AmbitionBox reviews, Globiva customer support executives rate their salary and benefits at 2.8 out of 5, based on 56 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer support executives salaries here and to read reviews specifically about salary and benefits at Globiva for customer support executives, click here.
How is the work culture at Globiva for Customer Support Executives?
Work culture at Globiva for customer support executives is rated 2.9 out of 5 by 56 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva for customer support executives, click here.
How is the job security at Globiva for Customer Support Executives?
Based on 56 reviews on AmbitionBox, Globiva's customer support executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer support executives, click here.

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Gender Based Ratings for Globiva Customer Support Executive

based on 53 reviews
3.3
Rated by 25 Women

Rated 3.3 for Company Culture and 3.1 for Work-Life Balance

women
2.6
Rated by 28 Men

Rated 2.7 for Skill Development and 2.7 for Company Culture

men

Working Days for Globiva Customer Support Executive

based on 56 reviews
Rotational Shift
67%
Monday to Saturday
24%
Monday to Friday
5%
Alternate Saturday off
2%
Other
2%

Work Timings for Globiva Customer Support Executive

based on 56 reviews
Flexible timing
Strict (10am - 7pm)
Strict (6pm - 6am)
51%
13%
3%
33% employees reported other strict timings

Shift Timings for Globiva Customer Support Executive

based on 56 reviews
Day shift
Night shift
73%
27%

Business Travel for Globiva Customer Support Executive

based on 56 reviews
No travel
89%
Within city
8%
Within country
3%
Globiva Customer Support Executive Salary
based on 139 salaries
₹1.4 L/yr - ₹4.5 L/yr
10% less than the average Customer Support Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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