Globiva is rated
2.9 out of 5 stars on
AmbitionBox, based on 56 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Globiva is rated
2.9 out of 5 stars on
AmbitionBox, based on 56 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Globiva Customer Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Apr 2024
Likes
Office good and working persons good
Dislikes
Everything was good there but after some time they pressurised the employees for csat it's totally depend upon cx not agent
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Apr 2024
Likes
Process was very good and no work pressure it was very peace
Dislikes
Deepa TL name and Prema this 2 lady's mentally haressed some girls including me there lot of partiality they give 1 St option only to boys whom they like, because of them only i left the organisation
Customer Support Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2024
Likes
Nothing
Dislikes
They stopped giving the promised salary. They ask to leave their old employees. Very bad experience.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Jul 2023
Likes
You can survive in this company because of your colleagues
Dislikes
The management in GLOBIVA is much worse than you can expect. The company will never give you a hike in your salary. Stack ranking score calculation is more worst. When you give feedback about the management rather than helping an employee and then go ahead and complain to the leader there is no word called "CONFIDENTIAL" to the GLOBIVA management. from the employee the feedback is just taken and never improved. They never give week off. Made us to work on week off days...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Feb 2024
Likes
Peaceful
Dislikes
No can facility, no hike or increment for experience
Work Details
Work days: Alternate Saturday off
(Strict Timings)
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Globiva.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2023
Likes
I like salary package what the are offering to the freshers
Globiva is excellent company for the fresher only.
Dislikes
There are illiterate assistant manager in Globiva. Previous the assistant manager was good but right now there assistant manager don't have a knowledge.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Only logo of the company
Dislikes
Everything and specially the sr management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore Rural
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2023
Likes
Its very nice environmental area for fresher to work.
Dislikes
The growth of the company is very slow even to grab the position we have to wait.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2023
Likes
Nothing ....
Dislikes
Everything of the company....... specially you will never get any promotion or else if you get any, your working hours will be double but they will give you only 1000 rupees extra salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jun 2023
Likes
Good management, good working environment, Supportive HR, BHR
Dislikes
No issues yet
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 May 2023
Likes
Nothing
Dislikes
There is no job security and so much partially..who will highlight these partialies,the management will unnecessary targets that person.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore Rural
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Great place to wor. Awesome company which i worked ever
Dislikes
There is nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Sep 2023
Likes
I learnt lot of things from this company.
My communication skills have bit improved alot.
Dislikes
Not bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Great organisation for raising me
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2023
Likes
It's definitely one of the best company i ahve worked with
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Friendly work environment
Dislikes
Work pressure
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Globiva's Customer Support Executives
Is Globiva a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 56 employee reviews, it's clear that most customer support executives have a below average experience working at Globiva. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about company culture and career growth on AmbitionBox.
Does Globiva pay their Customer Support Executives well?
According to AmbitionBox reviews, Globiva customer support executives rate their salary and benefits at 2.8 out of 5, based on 56 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer support executives salaries here and to read reviews specifically about salary and benefits at Globiva for customer support executives, click here.
How is the work culture at Globiva for Customer Support Executives?
Work culture at Globiva for customer support executives is rated 2.9 out of 5 by 56 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva for customer support executives, click here.
How is the job security at Globiva for Customer Support Executives?
Based on 56 reviews on AmbitionBox, Globiva's customer support executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer support executives, click here.
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