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Globiva

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3.1

based on 1.5k Reviews

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Globiva Customer Service Executive Reviews

Updated 8 Mar, 2025
Overall Rating
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3.0/5
based on 80 reviews

Rating distribution

Category Ratings

2.9

Company culture

2.8

Salary

2.8

Work-life balance

2.8

Skill development

2.7

Job security

2.7

Work satisfaction

2.5

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What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

67% employees reported

Rotational Shift

Rotational Shift

66% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

80% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

29 reviews

2.9
male

Rated by Men

47 reviews

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Top Mentions in Globiva Customer Service Executive Reviews
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80 reviews found

Sort by: Popular

Read Globiva Customer Service Executive Reviews based on locations

2.6
 Gurgaon / Gurugram

 (25)

3.3
 Kolkata

 (19)

1.7
 New Delhi

 (6)

2.9
 Bangalore / Bengaluru

 (4)

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People also ask about Globiva's Customer Service Executives

Is Globiva a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 80 employee reviews, it's clear that most customer service executives have an average experience working at Globiva. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5.
Does Globiva pay their Customer Service Executives well?
According to AmbitionBox reviews, Globiva customer service executives rate their salary and benefits at 2.8 out of 5, based on 80 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer service executives salaries here and to read reviews specifically about salary and benefits at Globiva for customer service executives, click here .
How is the work culture at Globiva for Customer Service Executives?
Work culture at Globiva for customer service executives is rated 2.9 out of 5 by 80 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Globiva for Customer Service Executives?
Based on 80 reviews on AmbitionBox, Globiva's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva.
Is work from home available to Customer Service Executives at Globiva?
According to AmbitionBox, 17% of Globiva's customer service executives work from home permanently, 67% work from the office, and 16% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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Globiva Customer Service Executive Reviews by Locations

Globiva Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 80 Globiva reviews submitted by Globiva employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Globiva is the right company for you. 66% of employees reported the worki...ng days at Globiva as Rotational Shift. 53% employees reported the work timings at Globiva as Strict timing. Read more
Globiva Office Photos
+6
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Globiva Customer Service Executive Salary
based on 236 salaries
₹1.1 L/yr - ₹4.2 L/yr
21% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Globiva Customer Service Executive
cab
Office cab/shuttle
4 total responses
retirement
Retirement benefits
1 total response
freemeal
Free meal
1 total response
joining
Joining bonus
1 total response
+13 more benefits
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