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Globiva Customer Service Executive Reviews

based on 75 reviews
Updated 19 Dec, 2024

Overall Rating

3.0/5
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Category Ratings

2.9

Work-Life balance

2.9

Company culture

2.8

Salary & Benefits

2.8

Skill development

2.7

Job Security

2.7

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in Globiva Customer Service Executive Reviews

75 reviews found

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People also ask about Globiva's Customer Service Executives

Is Globiva a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 75 employee reviews, it's clear that most customer service executives have an average experience working at Globiva. Work-Life balance holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does Globiva pay their Customer Service Executives well?
According to AmbitionBox reviews, Globiva customer service executives rate their salary and benefits at 2.8 out of 5, based on 75 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer service executives salaries here and to read reviews specifically about salary and benefits at Globiva for customer service executives, click here.
How is the work culture at Globiva for Customer Service Executives?
Work culture at Globiva for customer service executives is rated 2.9 out of 5 by 75 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva for customer service executives, click here.
How is the job security at Globiva for Customer Service Executives?
Based on 75 reviews on AmbitionBox, Globiva's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer service executives, click here.

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Gender Based Ratings for Globiva Customer Service Executive

based on 71 reviews
2.9
Rated by 26 Women

Rated 2.8 for Salary & Benefits and 2.7 for Work-Life Balance

women
3.1
Rated by 45 Men

Rated 3.0 for Work-Life Balance and 3.0 for Company Culture

men

Working Days for Globiva Customer Service Executive

based on 75 reviews
Rotational Shift
68%
Monday to Saturday
24%
Monday to Friday
4%
Other
4%

Work Timings for Globiva Customer Service Executive

based on 75 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
45%
19%
8%
28% employees reported other strict timings

Shift Timings for Globiva Customer Service Executive

based on 75 reviews
Day shift
Night shift
85%
15%

Business Travel for Globiva Customer Service Executive

based on 75 reviews
No travel
81%
Within city
17%
Within country
2%
Globiva Customer Service Executive Salary
based on 221 salaries
₹1.1 L/yr - ₹4.2 L/yr
22% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
retirement
Retirement benefits
1 total response
freemeal
Free meal
1 total response
joining
Joining bonus
1 total response
+13 more benefits
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