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Globiva Customer Service Associate Reviews

Updated 9 Mar, 2025
Overall Rating
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3.2/5
based on 62 reviews

Rating distribution

Category Ratings

3.0

Work-life balance

2.9

Company culture

2.8

Work satisfaction

2.7

Salary

2.7

Skill development

2.4

Job security

2.3

Promotions

What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

67% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.5
female

Rated by Women

22 reviews

2.9
male

Rated by Men

37 reviews

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Top Mentions in Globiva Customer Service Associate Reviews
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62 reviews found

Sort by: Popular

Read Globiva Customer Service Associate Reviews based on locations

3.0
 Kolkata

 (20)

3.4
 Gurgaon / Gurugram

 (17)

3.8
 Bangalore / Bengaluru

 (5)

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People also ask about Globiva's Customer Service Associates

Is Globiva a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 62 employee reviews, it's clear that most customer service associates have an average experience working at Globiva. Work-life balance holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.3.
Does Globiva pay their Customer Service Associates well?
According to AmbitionBox reviews, Globiva customer service associates rate their salary and benefits at 2.7 out of 5, based on 62 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva for customer service associates, click here .
How is the work culture at Globiva for Customer Service Associates?
Work culture at Globiva for customer service associates is rated 2.9 out of 5 by 62 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva for customer service associates, click here .
How is the job security at Globiva for Customer Service Associates?
Based on 62 reviews on AmbitionBox, Globiva's customer service associates rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva.

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Globiva Customer Service Associate Salary
based on 172 salaries
₹1.4 L/yr - ₹3.5 L/yr
18% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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