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Globiva

3.1
based on 1.5k Reviews
Video summary

Working at Globiva

Company Summary

Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

Overall Rating

3.1/5
based on 1.5k reviews
highly rated categories
16% below
industry average
highly rated categories
Critically rated for

Promotions, Work satisfaction, Salary

Work Policy
Work from office
Work from office
78% employees reported
Rotational Shift
Rotational Shift
54% employees reported
Strict timing
Strict timing
54% employees reported
No travel
No travel
75% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
47 employees reported
Cafeteria
Cafeteria
38 employees reported
Office cab/shuttle
Office cab/shuttle
17 employees reported
Health insurance
Health insurance
6 employees reported
View all benefits

About Globiva

Founded in2017 (8 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
Office Locations
--
Websiteglobiva.com
Primary Industry
Other Industries
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View in video summary
Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce and retail. Our services include end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.Globiva also delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource and back office services. Globiva provides complete flexibility of services to its clients and works on multiple engagements that encompasses
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Globiva Ratings

based on 1.5k reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
435
4
265
3
251
2
125
1
408

Category Ratings

3.0

Company culture

3.0

Work-life balance

3.0

Skill development

2.9

Job security

2.9

Salary

2.9

Work satisfaction

2.6

Promotions

Globiva is rated 3.1 out of 5 stars on AmbitionBox, based on 1.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Globiva
based on 1.4k reviews
3.2
Rated by 483 Women
Rated 3.1 for Company culture and 3.1 for Skill development
3.1
Rated by 940 Men
Rated 3.0 for Work-life balance and 3.0 for Company culture

Work Policy at Globiva

based on 181 reviews in last 6 months
Work from office
78%
Hybrid
13%
Permanent work from home
9%

Globiva Reviews

Top mentions in Globiva Reviews

+ 5 more

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Overall Rating
3.1/5
based on 1.5k reviews
3.7/5
based on 7.1k reviews
3.8/5
based on 31.5k reviews
3.4/5
based on 11.9k reviews
Highly Rated for
No highly rated category
Job security
Job security
Skill development
Work-life balance
No highly rated category
Critically Rated for
Promotions
Salary
Job security
Promotions
Salary
Promotions
Salary
Promotions
Salary
Skill development
Primary Work Policy
Work from office
78% employees reported
Hybrid
60% employees reported
Hybrid
67% employees reported
Work from office
61% employees reported
Rating by Women Employees
3.2
Average
rated by 483 women
3.7
Good
rated by 1.7k women
3.9
Good
rated by 8.8k women
3.4
Average
rated by 3.5k women
Rating by Men Employees
3.1
Average
rated by 940 men
3.7
Good
rated by 5.1k men
3.8
Good
rated by 21.6k men
3.4
Average
rated by 7.9k men
Job security
2.9
Poor
4.0
Good
4.2
Good
3.6
Good
View more

Globiva Salaries

Globiva salaries have received with an average score of 2.9 out of 5 by 1.5k employees.

Quality Analyst

(260 salaries)
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₹1.6 L/yr - ₹5 L/yr

Customer Service Executive

(236 salaries)
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₹1.1 L/yr - ₹4.3 L/yr

Team Lead

(220 salaries)
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₹2.2 L/yr - ₹6 L/yr

Customer Care Executive

(192 salaries)
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₹1 L/yr - ₹4.4 L/yr

Sales Executive

(172 salaries)
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₹1 L/yr - ₹4.5 L/yr

Customer Service Associate

(172 salaries)
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₹1.4 L/yr - ₹3.5 L/yr

Customer Support Executive

(160 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

Process Associate

(94 salaries)
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₹1.4 L/yr - ₹4.6 L/yr

Team Lead Operations

(68 salaries)
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₹2.6 L/yr - ₹6 L/yr

Process Trainer

(59 salaries)
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₹2.8 L/yr - ₹6 L/yr

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Globiva FAQs

When was Globiva founded?
Globiva was founded in 2017. The company has been operating for 8 years primarily in the BPO sector.
Where is the Globiva headquarters located?
Globiva is headquartered in Gurgaon/Gurugram, Haryana.
How many employees does Globiva have in India?
Globiva currently has more than 2,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Globiva based on the number of reviews submitted on AmbitionBox.
Does Globiva have good work-life balance?
Globiva has a work-life balance rating of 3.0 out of 5 based on 1,400+ employee reviews on AmbitionBox. 53% employees rated Globiva 3 or below, while 47% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Globiva work-life balance reviews for more details
Is Globiva good for career growth?
Career growth at Globiva is rated as poor, with a promotions and appraisal rating of 2.6. 53% employees rated Globiva 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Globiva promotions/appraisals reviews for more detailed insights.
What are the cons of working in Globiva?
Working at Globiva does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and salary & benefits, based on 1,400+ employee reviews on AmbitionBox.
Globiva Overview
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