Globiva Associate Interview Questions and Answers

I am a dedicated and hardworking individual with a passion for learning and growth.

• I have a strong work ethic and strive for excellence in everything I do

• I am a quick learner and adapt easily to new environments

• I have experience in project management and team collaboration

Chose organization for its innovative projects and positive work culture.

• Impressed by the organization's track record of successful projects

• Attracted to the positive work culture and employee satisfaction

• Opportunity for growth and development within the organization

I want to work in BPO because of the fast-paced environment, opportunities for growth, and the chance to interact with diverse clients.

• Opportunity for career growth and development

• Fast-paced environment keeps me motivated

• Chance to interact with diverse clients and improve communication skills

Customer support is the assistance provided to customers before, during, and after a purchase.

• Customer support involves addressing customer inquiries, issues, and complaints.

• It can be provided through various channels such as phone, email, chat, or in-person.

• Customer support aims to ensure customer satisfaction and loyalty.

• Examples include troubleshooting technical problems, processing returns, and providing product in

Sales is the process of selling goods or services in exchange for money or other compensation.

• Sales involves identifying potential customers and persuading them to make a purchase.

• It includes activities such as prospecting, lead generation, negotiation, and closing deals.

• Sales can be done through various channels such as direct sales, online sales, or through distribution networks.

• Examples of sales roles include sales ...read more