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Globiva Customer Support Associate Interview Questions and Answers
Globiva Customer Support Associate Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Basically they want to know the communication skills in English.
- Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.
I applied via Hirect and was interviewed in Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans. So basically, you have to give a brief introduction about yourself. Where you can also adore yourself in different different ways.
- Q2. Why you want to join customer support after b.com honours?
- Ans. I have completed my bachelor's degree in b.com honours with a specialization in Human Resource Management and there's one basic similarity that we have to build a relationship with our customers or colleagues.
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about your work experience
Interview Preparation Tips
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I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked about the basic medications. The category of the drug, and some classification of drugs.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Questions about various common diseases like asthma, CVS diseases like hypertension, angina, diabetes- drugs and insulin, endocrine disorders etc.
- Q2. Write an essay on some common diseases like asthma, hypertension etc.
(1 Question)
- Q1. Listen to the audio and summarize the information category-wise in the chief complaint, HPI, ROS, physical exam, treatment etc.
Interview Preparation Tips
I applied via LinkedIn and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. How are u going to respond to a customer who have a damaged product issue?
- Q2. I am a customer who got to know that my damaged product issue is solved but haven't got the product back yet?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.
They will ask some basic maths english qualitative questions online exam conducted.
(2 Questions)
- Q1. First 4 days they will train for the Qualitative assesment other 2 days u have to perform in the QA.without any error. One error and ur disqualified. In those 6 days u can feel how a corporate company work...
- Q2. After that one PW session was their.
Interview Preparation Tips
2.for QA just focus on training and write it down the main points or prepare a excel sheet. So that u can refer to it.just dont make any errors in last 2 days of the assessment.
3.For PW- it all depends on you. How well u can learn things and can prepare a procedure for the other people.they will give training for this session also better be ready with pen and paper and write down each and every point. So it will be a help.
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
Puzzle, Bubble shoot in Mathematics, English error spotting. do not click on the wrong answers, it will cause negative marks.
Self introduction about 1-3 minutes, to check the communication skills and Procedure writing, where we need to understand and note down the procedure explained by the trainer and type in the system.
(2 Questions)
- Q1. First they give training on the process. Then we need to work on it for six days, for first three days they give exceptions for errors we do while processing, but on the fourth day to sixth day we must giv...
- Q2. Concentrate on the work
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. No face to face....only assessment
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.
Easy aptitude test with basic concentration differently we can clear the exam
Resources pro management conducted 2nd round it is virtually we go there and attend the exams they exam about one topic we need to write it and type it.
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Globiva Customer Support Associate Interview Process
based on 2 interviews
Interview experience
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Globiva Customer Support Associate Reviews and Ratings
based on 18 reviews
Rating in categories
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Associate
515
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
257
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
243
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Team Lead
223
salaries
| ₹2 L/yr - ₹6.3 L/yr |
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Customer Care Executive
203
salaries
| ₹1.2 L/yr - ₹4.4 L/yr |
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