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Globiva Customer Support Associate Interview Questions and Answers

Updated 21 Jul 2023

Globiva Customer Support Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Basically they want to know the communication skills in English.
  • Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
Round 3 - Aptitude Test 

They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.

I applied via Hirect and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. So basically, you have to give a brief introduction about yourself. Where you can also adore yourself in different different ways.
  • Answered Anonymously
  • Q2. Why you want to join customer support after b.com honours?
  • Ans. I have completed my bachelor's degree in b.com honours with a specialization in Human Resource Management and there's one basic similarity that we have to build a relationship with our customers or colleagues.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Here's two main questions of my interview and I'm very grateful that currently I'm working with such a awesome team.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company with two roater offs. They have a cafeteria with subsidized meal

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. Why do you want to change?
  • Q2. 2. What is your goal?
  • Q3. 3. Critical project you have handled?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be yourself and provide short and to the point answer

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why Java is platform independent?
  • Ans. 

    Java is platform independent due to its bytecode and JVM.

    • Java code is compiled into bytecode which is platform-independent.

    • JVM (Java Virtual Machine) interprets the bytecode and executes it on any platform.

    • JVM acts as an abstraction layer between the Java code and the underlying hardware.

    • This allows Java programs to run on any platform that has a JVM installed.

    • For example, a Java program written on a Windows machine ca...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Java is platform-independent because it does not depend on any type of platform. Hence, Java is platform-independent language. In Java, programs are compiled into byte code and that byte code is platform-independent. ... Any machine to execute the byte code needs the Java Virtual Machine.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Technical questions about Informatica

Interview Preparation Tips

Interview preparation tips for other job seekers - Below average interview questions. Got selected

Interview Questionnaire 

1 Question

  • Q1. Tell about urself

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 12 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic communication check, any thing about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are bcom/ba/bsc stream then basic communication skills and for Accounts/commerce related must have Academics knowledge. Same for bsc/ba Aacdemigs knowledge.
Excel/ Microsoft office knowledge any computer laungage extra advantage.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 10 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your project?
  • Q2. What is the Latest embedded systems?
  • Ans. 

    The latest embedded systems are focused on IoT, AI, and machine learning.

    • Embedded systems are becoming more connected to the internet of things (IoT)

    • AI and machine learning are being integrated into embedded systems for improved performance

    • Low-power consumption and high-performance processors are being developed for embedded systems

    • Examples include Amazon Echo, Nest Thermostat, and Fitbit

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and review your full resume.. All the questions were asked in your resume only..

Skills evaluated in this interview

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell about urslf
  • Ans. 

    I am a highly motivated individual with a passion for learning and a strong work ethic.

    • I have a Bachelor's degree in Computer Science from XYZ University.

    • I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.

    • I am proficient in several programming languages, including Java, Python, and C++.

    • I am a quick learner and enjoy taking on new c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication
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Globiva Interview FAQs

How many rounds are there in Globiva Customer Support Associate interview?
Globiva interview process usually has 2 rounds. The most common rounds in the Globiva interview process are HR, Resume Shortlist and Aptitude Test.

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Globiva Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Globiva Customer Support Associate Salary
based on 41 salaries
₹1.6 L/yr - ₹3 L/yr
20% less than the average Customer Support Associate Salary in India
View more details

Globiva Customer Support Associate Reviews and Ratings

based on 18 reviews

3.2/5

Rating in categories

2.8

Skill development

3.0

Work-life balance

2.8

Salary

2.6

Job security

2.4

Company culture

2.2

Promotions

2.9

Work satisfaction

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