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Globiva

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3.1

based on 1.5k Reviews

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Globiva Customer Executive Interview Questions and Answers

Updated 19 May 2024

Globiva Customer Executive Interview Experiences

3 interviews found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and what is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It is important for building customer loyalty and satisfaction.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good , average English not an issue.

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 21 Sep 2022

I applied via Referral and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction about bpo about inbound and outbound calls sympathy and empathy questions of life experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and don't be nervous and always try to answer give with explanation

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Customer Executive Interview Questions & Answers

user image Anonymous

posted on 8 Aug 2022

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. INTRODUCTION ... Grammar.... favourite travel destinations and customer support related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be polite...





























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Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Bpo Convergence user image

posted on 26 Aug 2022

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

My self, my job location and which company I am working right now and my salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and comfortable questions not deficult

Sales Executive Interview Questions & Answers

Bill Gosling Outsourcing India user image Anonymous

posted on 10 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What was your role and responsibilities in your previous company
    • Add your answer

Sales Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 21 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro roles responsibilities
    • Add your answer
Round 2 - Assignment 

Write about self intro and few grammar questions

Round 3 - HR 

(1 Question)

  • Q1. About sales, just normal conversation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and should maintain English fluency

Customer Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 18 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want this job?
    • Add your answer
  • Q2. Are you good in this following job?
    • Add your answer

Executive Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 21 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The second name of company is fraud because it is support able company
Behaviour is good 👍

Senior Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 26 Nov 2020

I applied via Naukri.com and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Worst company, working since 4months but didn’t receive the offer letter. Nobody is helpful.
    • Add your answer
  • Q2. The salary discussed was more but receiving 2000 less.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better try another company, here we’re forced to do OT and No leaves will get approved in any situation.

Associate Interview Questions & Answers

IKS Health user image Anonymous

posted on 25 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions about various common diseases like asthma, CVS diseases like hypertension, angina, diabetes- drugs and insulin, endocrine disorders etc.
    • Add your answer
  • Q2. Write an essay on some common diseases like asthma, hypertension etc.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Listen to the audio and summarize the information category-wise in the chief complaint, HPI, ROS, physical exam, treatment etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise medicine and pharmacology topics.
More about working at Globiva

Globiva Interview FAQs

How many rounds are there in Globiva Customer Executive interview?
Globiva interview process usually has 1-2 rounds. The most common rounds in the Globiva interview process are HR and Resume Shortlist.
How to prepare for Globiva Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Inbound Process, Outbound Sales, bpo and customer care.
What are the top questions asked in Globiva Customer Executive interview?

Some of the top questions asked at the Globiva Customer Executive interview -

  1. Introduction and what is customer serv...read more
  2. INTRODUCTION ... Grammar.... favourite travel destinations and customer support...read more

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Globiva Customer Executive Interview Process

based on 2 interviews

Interview experience

2
  
Poor
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Globiva Customer Executive Salary
based on 14 salaries
₹1.5 L/yr - ₹3 L/yr
46% less than the average Customer Executive Salary in India
View more details

Globiva Customer Executive Reviews and Ratings

based on 13 reviews

2.7/5

Rating in categories

2.6

Skill development

2.6

Work-life balance

2.8

Salary

2.6

Job security

2.7

Company culture

2.4

Promotions

2.7

Work satisfaction

Explore 13 Reviews and Ratings
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