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IntouchCX Customer Executive Interview Questions and Answers

Updated 18 Jul 2024

IntouchCX Customer Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want this job?
  • Q2. Are you good in this following job?

Interview questions from similar companies

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 16 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Overall 

(1 Question)

  • Q1. Would you like to be pioneer for client of mortgage underwriting operations management?
  • Ans. 

    Yes, I would like to be a pioneer for the client of mortgage underwriting operations management.

    • Being a pioneer in this field would allow me to contribute to the development and improvement of mortgage underwriting operations.

    • I would have the opportunity to implement innovative strategies and processes to enhance efficiency and accuracy in underwriting operations.

    • Being a pioneer would also involve staying updated with ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
  • Federal government agency guidel
  • Mortgage underwriter underwritin
Interview preparation tips for other job seekers - Keep your records clean with all valid and legal supportive documents and be honest with your described work abilities. Show your best.

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic screening questions related to job function and responsibilities.
Round 2 - One-on-one 

(1 Question)

  • Q1. AML, KYC, compliance, regulatory, sanctions, Transaction monitoring. How risk is assessed and what factors change it?
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions, leaves, project related info, onboarding assistance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your resume and job discriptions. Managers will mostly focus on skill set and attitude to learn.

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for basics of accounting and be strong in your experience... the questions will continue from the answers given... be wise

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. They asked about ma work experiences n future planning

Interview Preparation Tips

Round: HR Interview
Experience: It was good .they just check my abilities and communication.and team handling

Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.

Interview Questionnaire 

1 Question

  • Q1. TDS related questions

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, maths and English grammer

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Asked question on Accounting Standards
  • Q2. Need to be specific to Audit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be SOx & Financial Audit

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Basic Accounting rules & people management

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an good & learning experience

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About your previous job role
  • Q2. How many agents under you
  • Ans. 

    The number of agents under me varies depending on the project and team size.

    • The number of agents can range from a few to several dozen.

    • It also depends on the level of responsibility and complexity of the project.

    • For example, in my previous project, I had 12 agents under me, while in another project, I had 25.

    • I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat

  • Answered by AI
  • Q3. Are you able work in all shifts
  • Q4. Are you able to relocate in allover india

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience for the and working from may 2020...

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What changes could you bring in the company in next 2 years ?
  • Q2. Write "SOMETHING" on the board
  • Ans. 

    The candidate should write the word 'SOMETHING' on the board.

    • The candidate should use a marker or chalk to write the word

    • The word should be written clearly and legibly

    • The candidate should ensure proper spacing and alignment

  • Answered by AI
  • Q3. Why did you choose to wear this combination ?
  • Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
  • Q5. What is success to you?

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Executive interview?
IntouchCX interview process usually has 1 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round.

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IntouchCX Customer Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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IntouchCX Customer Executive Salary
based on 6 salaries
₹2.6 L/yr - ₹3.2 L/yr
29% less than the average Customer Executive Salary in India
View more details

IntouchCX Customer Executive Reviews and Ratings

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1.0/5

Rating in categories

2.0

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1.0

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1.0

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1.0

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1.0

Company culture

2.0

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1.0

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