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Globiva Customer Support Executive Interview Questions and Answers
Globiva Customer Support Executive Interview Experiences
7 interviews found
Gaming World
(1 Question)
- Q1. Describe urself
- Ans.
I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.
Excellent communication skills
Strong problem-solving abilities
Empathetic and patient demeanor
Experience in handling customer complaints and inquiries
Ability to work well under pressure
Anonymous
(1 Question)
- Q1. Tell me About Yourself
How to collect data for free?
Selected
I applied via Referral and was interviewed in Jul 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction on myself
- Q2. My hobby details and favourite job in free time
(3 Questions)
- Q1. Introduction on myself
- Q2. Question related my city
- Q3. Question related my hobby
(2 Questions)
- Q1. Introduction on myself
- Q2. Question related the process
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself ?
- Q2. Tell me something about Delhi Metro?
- Ans.
Delhi Metro is a rapid transit system serving Delhi and its satellite cities.
Delhi Metro is the largest metro network in India.
It has a total length of over 389 kilometers.
The metro system consists of six lines and 285 stations.
It is known for its punctuality, cleanliness, and safety.
Delhi Metro has significantly reduced traffic congestion and pollution in the city.
It is a popular mode of transportation for daily commu
Interview Preparation Tips
Globiva interview questions for designations
(2 Questions)
- Q1. Why did you join bpo
- Ans.
I joined BPO to gain experience in customer service and communication skills.
Opportunity to improve communication skills
Gain experience in customer service
Career growth potential
Interest in working with diverse customer base
- Q2. Tell ne about your self
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM software and ticketing systems
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. 1st round was HR round basic questions like Introduction, talk about your hometown or yesterday routine
(1 Question)
- Q1. In 2nd round introduction what is bpo , customer support, why you chose this field etc.....and sell me this pen
Customer Support Executive Jobs at Globiva
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Studies background
- Q3. Previous company experience
Email drafting and chat
(1 Question)
- Q1. Explaining about the experience of previous company
Interview questions from similar companies
I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.
My self, my job location and which company I am working right now and my salary package
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction and previous work experience
It was related to grammar and scenarios to assist customers
(2 Questions)
- Q1. About shifts and leaves
- Q2. Where do you see you in next five years?
Interview Preparation Tips
Yash Yadav
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. See your communication skills are you a good listener or not your customer support skills
(1 Question)
- Q1. Cool & be calm it will be very easy you have to score 58 out of 80 . And it will be conducted in their office.
Interview Preparation Tips
Globiva Interview FAQs
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Globiva Interviews By Designations
- Globiva Customer Support Executive Interview Questions
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Globiva Customer Support Executive Interview Process
based on 8 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Support Executive Interview Questions from Similar Companies
Globiva Customer Support Executive Reviews and Ratings
based on 60 reviews
Rating in categories
Gurgaon / Gurugram,
Delhi/Ncr
0-1 Yrs
₹ 1-2.5 LPA
|
Associate
523
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
244
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
243
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Team Lead
218
salaries
| ₹2 L/yr - ₹6.3 L/yr |
|
Customer Care Executive
203
salaries
| ₹1.2 L/yr - ₹4.4 L/yr |
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