AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Clear (1)
Globiva Customer Support Executive Interview Questions and Answers
Globiva Customer Support Executive Interview Experiences
7 interviews found
Gaming World
(1 Question)
- Q1. Describe urself
- Ans.
I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.
Excellent communication skills
Strong problem-solving abilities
Empathetic and patient demeanor
Experience in handling customer complaints and inquiries
Ability to work well under pressure
(1 Question)
- Q1. Tell me About Yourself
How to collect data for free?
Selected
I applied via Referral and was interviewed in Jul 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction on myself
- Q2. My hobby details and favourite job in free time
(3 Questions)
- Q1. Introduction on myself
- Q2. Question related my city
- Q3. Question related my hobby
(2 Questions)
- Q1. Introduction on myself
- Q2. Question related the process
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself ?
- Q2. Tell me something about Delhi Metro?
- Ans.
Delhi Metro is a rapid transit system serving Delhi and its satellite cities.
Delhi Metro is the largest metro network in India.
It has a total length of over 389 kilometers.
The metro system consists of six lines and 285 stations.
It is known for its punctuality, cleanliness, and safety.
Delhi Metro has significantly reduced traffic congestion and pollution in the city.
It is a popular mode of transportation for daily commu
Interview Preparation Tips
Globiva interview questions for designations
(2 Questions)
- Q1. Why did you join bpo
- Ans.
I joined BPO to gain experience in customer service and communication skills.
Opportunity to improve communication skills
Gain experience in customer service
Career growth potential
Interest in working with diverse customer base
- Q2. Tell ne about your self
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM software and ticketing systems
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. 1st round was HR round basic questions like Introduction, talk about your hometown or yesterday routine
(1 Question)
- Q1. In 2nd round introduction what is bpo , customer support, why you chose this field etc.....and sell me this pen
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Studies background
- Q3. Previous company experience
Email drafting and chat
(1 Question)
- Q1. Explaining about the experience of previous company
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
Customer Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 22 Apr 2021
I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What did you do yesterday?
Interview Preparation Tips
Globiva Interview FAQs
Recently Viewed
INTERVIEWS
L&T Metro Rail
No Interviews
SALARIES
Mumbai Metro One
JOBS
Evitamin Business Consulting
No Jobs
INTERVIEWS
Globiva
No Interviews
SALARIES
L&T Metro Rail
JOBS
Pure Tru Herb
No Jobs
SALARIES
Kochi Metro Rail
SALARIES
Bhanzu
JOBS
Bhanzu
No Jobs
LIST OF COMPANIES
L&T Metro Rail
Locations
Tell us how to improve this page.
Globiva Interviews By Designations
- Globiva Customer Support Executive Interview Questions
- Globiva Customer Care Executive Interview Questions
- Globiva Associate Interview Questions
- Globiva Customer Service Executive Interview Questions
- Globiva Customer Service Associate Interview Questions
- Globiva Process Associate Interview Questions
- Globiva Sales Executive Interview Questions
- Globiva Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Globiva Customer Support Executive Interview Process
based on 8 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Support Executive Interview Questions from Similar Companies
Globiva Customer Support Executive Reviews and Ratings
based on 60 reviews
Rating in categories
|
Associate
504
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
246
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
236
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
218
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
202
salaries
| ₹0 L/yr - ₹0 L/yr |
WNS
EXL Service
Genpact
TCS
- Home >
- Interviews >
- Globiva Interview Questions >
- Globiva Customer Support Executive Interview Questions
