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Teleminds Infotech

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2.5

based on 149 Reviews

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Teleminds Infotech Customer Executive Interview Questions and Answers

Updated 6 May 2021

Teleminds Infotech Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 6 May 2021

Interview Questionnaire 

4 Questions

  • Q1. 1)Basic information about my self
    • Add your answer
  • Q2. 2)your most memorable day of your life
  • Ans. 

    The day I graduated from college

    • Feeling of accomplishment

    • Celebrating with family and friends

    • Reflecting on years of hard work

    • Excitement for future opportunities

    • Answered by AI
    Add your answer
  • Q3. 3)if you had to sell a phone how would you sell it
  • Ans. 

    I would sell the phone by highlighting its unique features and benefits.

    • Identify the customer's needs and preferences

    • Highlight the phone's unique features and benefits

    • Provide comparisons with other phones in the market

    • Offer promotions or discounts to incentivize purchase

    • Provide excellent customer service and support

    • Answered by AI
    Add your answer
  • Q4. 4)if you had to sell a watch how would you convince the customer
  • Ans. 

    To sell a watch, I would highlight its features and benefits that meet the customer's needs.

    • Identify the customer's needs and preferences

    • Highlight the watch's features that meet those needs

    • Emphasize the benefits of owning the watch

    • Create a sense of urgency to purchase the watch

    • Offer a warranty or return policy for customer satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its really a good experience and a easy pass interview .

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

SGK India user image Anonymous

posted on 24 Apr 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why should we recruit you
    • Add your answer
  • Q3. What is your strength
    • Add your answer
  • Q4. What is your weakness
    • Add your answer
  • Q5. Tell about your previous experience
    • Add your answer
Round 2 - Assignment 

Given 20 question and 1 hr time

Round 3 - Technical 

(3 Questions)

  • Q1. Do you know about SAP
  • Ans. 

    Yes, SAP is a widely used enterprise resource planning software.

    • SAP is an ERP software used by companies to manage business operations.

    • It helps in streamlining processes such as accounting, sales, HR, and inventory management.

    • Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.

    • Answered by AI
    Add your answer
  • Q2. How would you rate yourself for excel
    • Add your answer
  • Q3. What is indexing in excel
  • Ans. 

    Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.

    • Indexing allows users to quickly locate specific data within a large dataset.

    • It involves creating a reference point for each row or column in the spreadsheet.

    • Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.

    • Indexing can impro...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Medha Bhat

posted on 21 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Bref about home town or Bangalore
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go

Customer Care Executive Interview Questions & Answers

Vcare Call Center user image Tarasha Thakur

posted on 17 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Working experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Care Executive Interview Questions & Answers

Mas Callnet user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. Where are you from
    • Add your answer
  • Q4. Your last company
    • Add your answer
  • Q5. What is Your hobbies
    • Add your answer

Customer Care Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 14 May 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to handle the customer anger
  • Ans. 

    Handle customer anger by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.

    • Stay calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Apologize sincerely for any inconvenience caused

    • Offer solutions or alternatives to address the customer's issue

    • Follow up with the custo

    • Answered by AI
    View 1 more answer

Customer Care Executive Interview Questions & Answers

VoPro Solutions Pvt. Ltd. user image Anonymous

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why we should hire your?
    • Add your answer
  • Q3. Why you want to work in our company?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sequential Technology International user image Anonymous

posted on 29 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Paragraph writing on any topic.

Round 3 - Technical 

(1 Question)

  • Q1. Typing test and check basis knowledge.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Born for reality. Give best in doing everything. God bless 🙏
More about working at Teleminds Infotech

Teleminds Infotech Interview FAQs

What are the top questions asked in Teleminds Infotech Customer Executive interview?

Some of the top questions asked at the Teleminds Infotech Customer Executive interview -

  1. 4)if you had to sell a watch how would you convince the custo...read more
  2. 3)if you had to sell a phone how would you sell ...read more

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