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Teleminds Infotech Senior Customer Executive Interview Questions and Answers
Teleminds Infotech Senior Customer Executive Interview Experiences
1 interview found
Selected
I applied via Campus Placement and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Why should we hire you
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Customer Service Representative Interview Questions & Answers
SGK India
Anonymous
posted on 24 Apr 2024
(5 Questions)
- Q1. Tell me about yourself
- Q2. Why should we recruit you
- Q3. What is your strength
- Q4. What is your weakness
- Q5. Tell about your previous experience
Given 20 question and 1 hr time
(3 Questions)
- Q1. Do you know about SAP
- Ans.
Yes, SAP is a widely used enterprise resource planning software.
SAP is an ERP software used by companies to manage business operations.
It helps in streamlining processes such as accounting, sales, HR, and inventory management.
Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.
- Q2. How would you rate yourself for excel
- Q3. What is indexing in excel
- Ans.
Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.
Indexing allows users to quickly locate specific data within a large dataset.
It involves creating a reference point for each row or column in the spreadsheet.
Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.
Indexing can impro...
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Skills evaluated in this interview
Customer Care Executive Interview Questions & Answers
HRH Next Services
Medha Bhat
posted on 21 Nov 2024
Selected
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Bref about home town or Bangalore
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Vcare Call Center
Tarasha Thakur
posted on 17 Jan 2025
Selected
(1 Question)
- Q1. Working experience
Customer Service Executive Interview Questions & Answers
Imarque Solutions
Anonymous
posted on 26 Aug 2024
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell about your self
- Ans.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
- Q2. Why u choose this line
- Ans.
I chose this line because I enjoy helping others and have a passion for providing excellent customer service.
Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people
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- Communication Skills
- Negotiation Skills
- MS Office
- Computer Skills
(5 Questions)
- Q1. ABOUT YOUR SELF
- Q2. What is your name
- Q3. Where are you from
- Q4. Your last company
- Q5. What is Your hobbies
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. How to handle the customer anger
- Ans.
Handle customer anger by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.
Stay calm and composed to de-escalate the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Apologize sincerely for any inconvenience caused
Offer solutions or alternatives to address the customer's issue
Follow up with the custo
Customer Care Executive Interview Questions & Answers
VoPro Solutions Pvt. Ltd.
Anonymous
posted on 7 Mar 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Product knowledge,customer handling skills and aptitude
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Selected
(3 Questions)
- Q1. Tell me about your self?
- Q2. Why we should hire your?
- Q3. Why you want to work in our company?
(2 Questions)
- Q1. How long you work in our company?
- Q2. Tell me about your self?
Customer Support Executive Interview Questions & Answers
Sequential Technology International
Anonymous
posted on 29 Oct 2023
Paragraph writing on any topic.
(1 Question)
- Q1. Typing test and check basis knowledge.
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Teleminds Infotech Senior Customer Executive Interview Process
based on 1 interview
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