Teleminds Infotech Senior Customer Care Representative Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why should we recruit you
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Q3. What is your strength
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Q4. What is your weakness
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Q5. Tell about your previous experience
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Given 20 question and 1 hr time

Q1. Do you know about SAP
Ans. 
Yes, SAP is a widely used enterprise resource planning software.
• SAP is an ERP software used by companies to manage business operations.

• It helps in streamlining processes such as accounting, sales, HR, and inventory management.

• Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.
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Q2. How would you rate yourself for excel
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Q3. What is indexing in excel
Ans. 
Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.
• Indexing allows users to quickly locate specific data within a large dataset.

• It involves creating a reference point for each row or column in the spreadsheet.

• Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.

• Indexing can impro...read more
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