Upload Button Icon Add office photos

Filter interviews by

Teleminds Infotech Senior Customer Care Representative Interview Questions and Answers

Updated 15 Oct 2017

Teleminds Infotech Senior Customer Care Representative Interview Experiences

1 interview found

I appeared for an interview before Oct 2016.

Interview Questionnaire 

2 Questions

  • Q1. CAN YOU SELL A PRODUCT OVER THE PHONE,
  • Ans. 

    Yes, I can sell a product over the phone.

    • I have experience in sales and have successfully sold products over the phone.

    • I am skilled in building rapport with customers and effectively communicating the benefits of a product.

    • I can handle objections and address customer concerns to close the sale.

    • I am familiar with using persuasive techniques and creating a sense of urgency to drive sales.

    • I have a track record of meeting ...

  • Answered by AI
  • Q2. HOW MUCH DO YOU EXPECT

Interview Preparation Tips

Round: HR Interview
Tips: WE HAVE SLABS WE CAN'T GIVE YOU SO MUCH BUT THERE IS LOTS OF INCENTIVES AND YOU HAVE LOT GROWTH.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

An aptitude test is a type of psychometric test used to assess cognitive skills and other specific abilities and behavioural traits. Job aptitude tests are very common; almost any employer uses them to screen candidates; among them are the Royal Air Force, EY, Goldman Sachs, and Nursing & midwifery administrators. The most popular ones

Round 2 - Coding Test 

Questions on software and system designs. For this, candidates require analytical and logical thinking to solve problems and scenarios for the onsite or virtual interview.

Round 3 - Case Study 

Similar to new markets, companies need to develop new products in order to grow. This problem is intimidating for most clients due to potential high costs and a fear of the unknown. Your case study interview framework should dive deep into the new product before anything else.

Round 4 - Group Discussion 

What is a group interview?

A group interview is when an employee or team of employees interviews multiple candidates simultaneously, or when a team of employees forms a panel to interview one candidate. Employers typically perform both types of group interviews in conference rooms to simulate a meeting or team project.

Round 5 - One-on-one 

(2 Questions)

  • Q1. Structured Interview:
  • Q2. Semi-Structured Interview
Round 6 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your understanding of the role of an HR department?
Round 7 - Assignment 

What are Interview Assignments? A task or project that a recruiter asks candidates to do as part of an interview. It tests candidates' skills and ensures they can do the job. It's a great way to understand a candidate's abilities and potential better.

Round 8 - Technical 

(2 Questions)

  • Q1. What programming languages are you most familiar with?
  • Ans. 

    I am most familiar with Python, Java, and JavaScript.

    • Python

    • Java

    • JavaScript

  • Answered by AI
  • Q2. Describe the troubleshooting process you’d follow for a crashing program.
  • Ans. 

    I would start by checking for any recent updates or changes, then look for error messages, try restarting the program, and if necessary, seek help from IT support.

    • Check for any recent updates or changes that may have caused the program to crash

    • Look for any error messages or pop-up notifications that could provide clues to the issue

    • Try restarting the program to see if that resolves the problem

    • If the program continues to...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Highlight your relevant experience and skills that match the job description. Also, research the company and the job role to show that you have a genuine interest in the organization. Finally, be sure to follow up after submitting your application to show your enthusiasm and dedication.

I applied via Naukri.com and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself . Why we hire you? What is bpo ? Why you join our company . What is your salary expectation.

Interview Preparation Tips

Topics to prepare for BPO+ Telecalling Executive interview:
  • English Language
Interview preparation tips for other job seekers - Talk with confidence they notice your talking style the way you explain
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. HR Punit Kashmiri was not coopperative with me Speaking in rude way and sarcasam which led him to take interviews thousands of times of new new agents but he was unable to select from many previous months ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be aware about the company reviews and it's performance among the team
Always prefer to select the company where Cooperative and coordinating people should be their in your stand
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Case Study 

To share a points in english

Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one round was held with client
  • Q2. Tell Self introduction

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the main purpose of doing job..?

Interview Preparation Tips

Interview preparation tips for other job seekers - Gud at interview
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Excel based interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Questions related to RPA
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Sell me this phone
  • Ans. 

    I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.

    • Emphasize the phone's sleek and modern design to attract the customer visually.

    • Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.

    • Mention the competitive pricing compared to other similar phones in the market...

  • Answered by AI
  • Q3. Tell me aboutDelhi
  • Ans. 

    Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.

    • Delhi is divided into two parts - Old Delhi and New Delhi

    • It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate

    • Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike

    • The city has a vibrant food scene, offering a varie...

  • Answered by AI
  • Q4. Are women safe in delhi
  • Ans. 

    Women's safety in Delhi is a complex issue with varying opinions and experiences.

    • Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.

    • There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.

    • However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...

  • Answered by AI
  • Q5. Salay expections

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to be preparyfor everything
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About self introduction
  • Q2. Experience in company
Round 2 - Aptitude Test 

Multiple choices and explanation

Tell us how to improve this page.

Interview Questions from Similar Companies

Athena BPO Interview Questions
3.2
 • 52 Interviews
BPO+ Interview Questions
4.1
 • 42 Interviews
Silverskills Interview Questions
3.4
 • 23 Interviews
Mas Callnet Interview Questions
3.0
 • 17 Interviews
View all
Tele Sales Executive
84 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Quality Analyst
46 salaries
unlock blur

₹1.5 L/yr - ₹3.5 L/yr

Sales Executive
45 salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Customer Care Executive
39 salaries
unlock blur

₹1.5 L/yr - ₹3.8 L/yr

Team Lead
31 salaries
unlock blur

₹2.8 L/yr - ₹6 L/yr

Explore more salaries
Compare Teleminds Infotech with

Athena BPO

3.2
Compare

HRH Next Services

3.1
Compare

Magus Customer Dialog

3.6
Compare

Greet Technologies

2.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview