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BPO+ Interview Questions, Process, and Tips

Updated 18 Dec 2024

Top BPO+ Interview Questions and Answers

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BPO+ Interview Experiences

Popular Designations

42 interviews found

Telecalling Interview Questions & Answers

user image Pavithra Nagarajan

posted on 18 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The duration contains 30mins.And topic is logical reasoning ,mathematics related

Round 2 - Group Discussion 

The topic is today economy.we have to speak time 5mins.

Interview Preparation Tips

Topics to prepare for BPO+ Telecalling interview:
  • Telecalling
Interview preparation tips for other job seekers - Don't give away.And its is very helpfull platform for job seekers..

Telecalling Interview Questions asked at other Companies

Q1. How would you deal with opponent customer?
View answer (2)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your job experience

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you choose this company
  • Q2. Tell me about your self

Costumer Service Interview Questions asked at other Companies

Q1. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can use this loan to any work. Like small business, medical emergency, for any study or other work you can... read more
View answer (2)
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to handle the customer anger
  • Ans. 

    Handle customer anger by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.

    • Stay calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Apologize sincerely for any inconvenience caused

    • Offer solutions or alternatives to address the customer's issue

    • Follow up with the custo

  • Answered by AI

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

BPO+ interview questions for popular designations

 Customer Care Executive

 (7)

 BPO Executive

 (2)

 Customer Service Executive

 (2)

 Non Voice Process Associate

 (2)

 Advisor

 (1)

 Associate Team Member

 (1)

 B.P.O

 (1)

 Back Office Coordinator

 (1)

Concentrix Interview Questions & Answers

user image Anonymous

posted on 15 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About this company why we want to join this company.
Round 2 - Assignment 

They used to give one particular topic, on tha topic we used to write an essay.

Round 3 - Assignment 

In this assignment they used to check our typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and work hard

Data Entry Operator Interview Questions & Answers

user image Archana Sinha

posted on 26 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a detail-oriented Data Entry Operator with strong typing skills and experience in accurately inputting data into databases.

    • Proficient in data entry software and Microsoft Office Suite

    • Ability to maintain confidentiality and accuracy in data entry tasks

    • Experience in entering large volumes of data quickly and efficiently

  • Answered by AI
  • Q2. What is your typing speed on desktop
  • Ans. 

    My typing speed on desktop is 70 words per minute.

    • My typing speed on desktop is 70 words per minute.

    • I have experience in data entry tasks that require fast typing skills.

    • I regularly practice typing to maintain and improve my speed.

    • I am proficient in using keyboard shortcuts to enhance my typing efficiency.

  • Answered by AI

Data Entry Operator Interview Questions asked at other Companies

Q1. What is skills matrix of Return center Department?
View answer (41)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good and quite interesting

Round 2 - Group Discussion 

Next version of 1 phase

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills

Business Associate Interview Questions asked at other Companies

Q1. What is the benefits of insurance?
View answer (2)

Sales Interview Questions & Answers

user image Anonymous

posted on 4 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why do you join policy bazaar
  • Q2. How much time would you b us

Sales Interview Questions asked at other Companies

Q1. Shall anyone should go for BDA Or Sales for Learning / Monetary benefit?
View answer (7)

Calling Agent Interview Questions & Answers

user image manali rajendra kambli

posted on 16 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self?
  • Ans. Good morning. My self manali rajendra kambli. I m 23 year old. I live in ghatkopar. I have experience, 1 year experience as a account. 1 year experience as a tellicalling for athena bpo company.
  • Answered by manali rajendra kambli
  • Q2. What was your job in Athena BPO Company?
  • Ans. It is an inbound process. Where i use to reslove queries of the customer. Regarding network issue. Major quiries was like roaming ,data related , rechrge.
  • Answered by manali rajendra kambli

Calling Agent Interview Questions asked at other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak bache ko paise nhi deta
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The very first question is same for all about yourself Second one they want to check communication so they asked questions like how you spend ur last day abhiut experience.thats it
Round 3 - Aptitude Test 

Most probably they give you typing test if you clear then may be versant .

Round 4 - One-on-one 

(1 Question)

  • Q1. This is main round or we can say it is a client or technical round . In this they firstly start with intro then ask about job role , ask about your experience and give a topic to speak for 2 min.

Interview Preparation Tips

Interview preparation tips for other job seekers - As I given too many interviews. So my first advise is work on your communication means English speaking.
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

BPO+ Interview FAQs

How many rounds are there in BPO+ interview?
BPO+ interview process usually has 2-3 rounds. The most common rounds in the BPO+ interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for BPO+ interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service, customer support, Telecalling, bpo and voice process.
What are the top questions asked in BPO+ interview?

Some of the top questions asked at the BPO+ interview -

  1. Tell me about business process outsourci...read more
  2. How will you handle your custom...read more
  3. Difference between Customer support and B...read more
How long is the BPO+ interview process?

The duration of BPO+ interview process can vary, but typically it takes about less than 2 weeks to complete.

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BPO+ Interview Process

based on 30 interviews

Interview experience

3.8
  
Good
View more

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BPO+ Reviews and Ratings

based on 179 reviews

4.2/5

Rating in categories

4.2

Skill development

3.8

Work-life balance

3.9

Salary

4.1

Job security

4.1

Company culture

3.9

Promotions

4.1

Work satisfaction

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