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I was interviewed in Jun 2021.
Taj Mahal - A white marble mausoleum in Agra, India
Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal
Considered as one of the Seven Wonders of the World
Construction took over 20 years to complete
Inscribed with Quranic verses and intricate floral designs
Attracts millions of tourists every year
Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.
BPO includes a wide range of services like customer support, technical support, sales, etc.
Customer support is specifically focused on addressing customer queries and concerns.
BPO may involve outsourcing services to other countries for cost-effectiveness.
Customer support may be provided through various ch...
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posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
posted on 26 Mar 2021
I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.
posted on 19 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
Yes, I can rearrange the sentences on basic given parts of sentences.
I have experience in rearranging sentences to improve clarity and coherence.
I can identify the subject, verb, and object in a sentence and rearrange them accordingly.
For example, 'The dog chased the cat' can be rearranged as 'The cat was chased by the dog'.
Yes, I can repeat sentences I hear.
As a Customer Service Executive, it is important to actively listen to customers and understand their concerns.
Repeating sentences helps in clarifying any misunderstandings and ensures accurate communication.
For example, if a customer says, 'I have not received my order yet,' I can repeat it as 'You have not received your order yet. Is that correct?'
Yes, I can repeat a paragraph I hear in brief.
I have good listening skills and can summarize information accurately.
I can ask clarifying questions to ensure I understand the main points.
For example, if a customer is explaining an issue with their product, I can repeat the problem back to them to confirm I have it right.
Yes, I can answer common sense questions.
Yes, I have the ability to answer common sense questions.
I can use my knowledge and logical thinking to provide accurate answers.
I have experience in handling customer queries and providing solutions.
I can provide examples to support my answers if needed.
I am a dedicated and experienced customer service executive with a passion for providing exceptional service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult customers and resolve issues
Proficient in using customer service software and tools
Received multiple positive customer feedback and recognition
Implemented new customer service str...
Yes, I am comfortable working in a BPO and I want to join this company because of its reputation and growth opportunities.
I have prior experience working in a BPO and I am familiar with the work environment and processes.
I enjoy interacting with customers and providing them with excellent service, which aligns with the role of a Customer Service Executive in a BPO.
I have researched about this company and I am impressed...
The process we are hiring for is a customer service executive role.
The role involves providing assistance and support to customers.
Responsibilities include answering customer inquiries, resolving complaints, and processing orders.
Excellent communication and problem-solving skills are required.
Experience in handling customer interactions and using customer service software is preferred.
The candidate should be able to wo...
posted on 27 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
posted on 3 Apr 2022
I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.
Just be confidence n give your best.. Decent english mandatory
posted on 29 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
posted on 9 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
based on 4 reviews
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Customer Care Executive
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Customer Service Executive
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Telecaller
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Team Lead
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BPO Executive
43
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