BPO+ Non Voice Process Associate Interview Questions and Answers

Q1. Tell me about your self
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Q2. What is concentrix
Ans. 
Concentrix is a global business services company specializing in customer engagement and improving business performance.
• Concentrix provides services such as customer care, technical support, and sales.

• It operates in over 40 countries and has over 225,000 employees worldwide.

• Concentrix helps businesses enhance customer experience and drive operational efficiency.
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Q3. What is your weakness
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Q4. What is your strength
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Q5. Why should be hire you
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Multiple choice,numerical skills

Numerical skills, problem solving

Q1. Introduce yourself
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Social media , memorable day.

Q1. Communication checking
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Q2. Intro, why choosing BPO, like that
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Q1. Tell me about myself
Ans. 
I am a Non Voice Process Associate.
• I have experience in handling non-voice customer support tasks.

• I am proficient in using various software and tools for data entry and analysis.

• I have excellent communication and problem-solving skills.

• I am detail-oriented and can work efficiently under pressure.

• I have a strong work ethic and can adapt quickly to new processes and systems.
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Any easy topic as per my knowledge

General aptitude test only with communication test and typing test

Q1. Face to face HR interview with general questions
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Q2. Tell me about your self
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Asked about a topic to speak

Q1. Why do you want to work with Sutherland
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Q2. Are you planning to leave Sutherland
Ans. 
No, I am not planning to leave Sutherland as I am committed to growing my career here.
• I am dedicated to my work at Sutherland and see opportunities for growth within the company.

• I have built strong relationships with my colleagues and enjoy the work environment.

• I am satisfied with the training and support provided by Sutherland.

• I believe in the company's values and vision for the future.
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We can take any topic and speak for 2 mins.

Q1. Self introduction
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Q2. Explain the content in the resume.
Ans. 
The resume includes details of my education, work experience, skills, and achievements.
• Education: Mentioning degrees, certifications, and relevant coursework.

• Work Experience: Listing previous jobs, roles, responsibilities, and accomplishments.

• Skills: Highlighting technical skills, soft skills, and languages known.

• Achievements: Showcasing awards, recognitions, and successful projects.

• Contact Information: Providing email
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