BPO+

We are BPO Plus, the largest Outsourcing platform in the Middle East. BPO+ is uniquely focused on delivering experience to global brands through technology, analytics and back office resulting in improved consumer experiences. Over the last 13 years, BPO+ has increased its portfolio of solutions to target the wide range of business and customer interactions through outsourcing. BPO+ manages close to 20 million customer interactions with the help of its back office solutions every year for clients across verticals such as BFSI, Sports, Telecom, Education, Healthcare, Travel and Hospitality, Consumer Goods, Retail, and Technology. We have fostered successful relationships with our clients with a proven track record in delivering business value. As a trusted partner with wide-ranging service capabilities, BPO+ helps clients transform and succeed in challenging circumstances. BPO+ manages, enables, extends, and enhances business experiences for its clients and their customers across consulting, technology and outsourcing. In recognition of its 13 years of leadership and expertise, BPO+ has won many accolades, including the “Best Contact Center Services Provider” and “Largest Outsourcing Partner”, by Insights, and “Gold Award in Services” by Pan Arab Awards and the latest one to the list is the award for the “Best Outsourcing Partnership” in the MENA region from ContactCenterWorld. The company also continues to be ranked among the top five providers of business services in various rankings across the globe with focused approach in GCC. Today, we believe that “We understand every customer is different”, “We believe every client’s vision is possible” and “We know our team will deliver”. BPO+ has multiple Delivery centres with presence in three GCC Countries and have a work force of 1300+ from 35+ Nationalities and 15+ Languages. We have created more than 11000 jobs since the inception. 90% of our customers say that they will use BPO+ again, 85% of our projects every month are from repeat customers with an average tenure of association of 7 years and our Awards too speak! We have won 60+ Industry awards since 2008