BPO+ Non Voice Customer Care Executive Interview Questions and Answers

Basic skills of typing

Q1. Paragraph typing
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Q1. Basic self introduction and need to join
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Q1. Brief Introduction
Ans. Graduated, if not then you have to handle the question regarding the stability.
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Q2. If experienced, then why your left the previous job.
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Q3. Some question regarding bpo. What is customer care, role, meaning of empathy or sympathy.
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Q4. Speak on a topic for 1 min
Ans. 
The importance of mental health in the workplace
• Mental health affects productivity and overall well-being

• Employers should provide resources and support for mental health

• Creating a positive work environment can improve mental health

• Examples: offering flexible work hours, promoting work-life balance, providing access to counseling services
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Mock chat and email writing for non voice process.

Q1. 1 tell me about your self 2 about your previous experience 3 about bpo
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2 assessment they will give to you one is essay writing without grammatical errors and vocabulary

Q1. Iam not qualified for this round
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Q1. Tell me about yourself?
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Q2. Where you see after 5 years?
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Q1. Tell me about yourself
Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.
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Q2. Please read about the company in which you applied for.
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Q1. Speak for 1 minutes on your desired topic?
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Q2. Choose one topic of your choice and be prepared before the interview.
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced Non Voice Customer Care Executive with a strong focus on providing excellent customer service.
• I have worked in the customer service industry for 5 years, handling various non-voice channels such as email and chat support.

• I am skilled in resolving customer issues, providing product information, and ensuring customer satisfaction.

• I have a strong attention to detail and excellent communica...read more
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Q1. Multiple questions based on general knowledge
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Q1. Essay writing to test our typing skills
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Q1. Tell Me about yourself
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Q2. Tell me aboi Your previous interview experience
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Q3. Bla bla bla bla bla bla bla bla
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Q4. Bla blaa bla bla Bla Bla
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