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I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.
REASONING AND LOGICAL THINKING
Experienced team manager with a proven track record of leading successful teams to achieve goals and exceed expectations.
Led a team of 15 sales representatives to exceed quarterly targets by 20%
Implemented new training program resulting in 30% increase in employee productivity
Strong communication and problem-solving skills
Ability to motivate and inspire team members to reach their full potential
Conflict management between employees requires active listening, empathy, and effective communication.
Encourage open communication to address issues early on
Listen to both sides of the conflict without taking sides
Find common ground and work towards a mutually beneficial solution
Provide training on conflict resolution techniques
Follow up to ensure the resolution is effective
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
I applied via Approached by Company and was interviewed in Nov 2022. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 3 interview rounds.
Shrinkage formula is (Planned Hours - Actual Hours) / Planned Hours. Manage by analyzing root causes, implementing process improvements, training staff, and monitoring performance.
Shrinkage formula: (Planned Hours - Actual Hours) / Planned Hours
Analyze root causes of shrinkage
Implement process improvements to reduce shrinkage
Provide training to staff on best practices to minimize shrinkage
Monitor performance regularly ...
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.
Writing and communication skill
I applied via Job Fair and was interviewed in Oct 2024. There was 1 interview round.
I applied via LinkedIn and was interviewed in Jun 2022. There were 3 interview rounds.
My previous job profiles and experiences were discussed.
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
I applied via Recruitment Consulltant
Customer Care Executive
107
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Service Executive
53
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
Telecaller
52
salaries
| ₹1 L/yr - ₹4 L/yr |
Team Lead
45
salaries
| ₹1.5 L/yr - ₹6.8 L/yr |
BPO Executive
35
salaries
| ₹1 L/yr - ₹7 L/yr |
Genpact
WNS
EXL Service
HGS