Teleperformance Team Manager Interview Questions and Answers

Experienced team manager with a proven track record of leading successful teams to achieve goals and exceed expectations.

• Led a team of 15 sales representatives to exceed quarterly targets by 20%

• Implemented new training program resulting in 30% increase in employee productivity

• Strong communication and problem-solving skills

• Ability to motivate and inspire team members to reach their full potential

Conflict management between employees requires active listening, empathy, and effective communication.

• Encourage open communication to address issues early on

• Listen to both sides of the conflict without taking sides

• Find common ground and work towards a mutually beneficial solution

• Provide training on conflict resolution techniques

• Follow up to ensure the resolution is effective

I have over 5 years of experience in team management and have consistently delivered results. You should hire me because of my proven track record of leading successful teams.

• I have successfully managed a team of 15 individuals in my previous role, leading them to exceed quarterly targets by 20%

• I have strong communication and interpersonal skills, which have helped me effectively resolve conflicts within the team and i...read more