BPO+ BPO Executive Interview Questions and Answers

Normal mathematical problems of easy level

Q1. Nothing but just about the candidate, no further question
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Q2. Tell me about yourself?? Why Bpo?? How long you will work??
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Q1. Tell me about yourself.
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Q2. Tell me about last weekend Routine
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Q1. Your chance to review each candidate against their resume to know whether they are a good fit for the job.
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Q2. Make sure candidates meet the minimum qualifications. Single out well-written resumes. Evaluate a candidate's achievements. Spot soft skills. Identify transferable skills. Keep resumes on file.
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Q3. Fit for the position. Please provide the resumes, and I'll help evaluate each candidate based on their qualifications and experience.
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Q4. Luating resumes now. Please share the candidates' resumes, and I'll identify those who meet the minimum qualifications and highlight well-written ones.
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Q1. How u will Deal customer
Ans. I will use my soft skills and deal it
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Q2. How to deal route customers
Ans. 
To deal with route customers, it is important to provide efficient and personalized service.
• Listen actively to understand their needs and concerns

• Offer personalized solutions and recommendations

• Provide prompt and accurate information

• Maintain a positive and professional attitude

• Follow up to ensure customer satisfaction

• Example: If a route customer has a complaint about a delayed delivery, apologize for the inconvenience ...read more
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Q3. How to deal confuse customer
Ans. 
To deal with a confused customer, it is important to remain calm, listen actively, provide clear explanations, and offer assistance.
• Stay calm and composed

• Listen actively and empathize with the customer's concerns

• Ask clarifying questions to understand the root cause of confusion

• Provide clear and concise explanations using simple language

• Offer assistance and guide the customer through the process

• Use visual aids or exampl...read more
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We want to discuss about our experience and spread the experience into Softskills

General topics discussion

Q1. Asked about sales, marketing
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Q2. Can you relocate
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Q3. Why do you want to work as bpo as your from core branch?
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Aptitude test concept and text papers on many pages topics and such as average numbers paternership distance and percentage

Q1. Carefully read the description and understand every point as well as how your own skills fulfill all the reaquirements
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Q2. What is job role as a content reviewers will be responsible for analysing profiles videos and test based investigation resolution issues
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Q3. Hr interviewer spelling and pronounciation own prepared and reliable interviewer wants to know you are well rounded person
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Q4. Show confidence in your self and your abilities key words to use profit and gain challenge and responsibilities developing new skills team players
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Q5. I have acquried relavant skills and experiance which bring to the organisation work to my full potential so what i can contrubute to words the growth your company
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Q6. I assure you that i will relavant work to my relavant technolagies to words growth and contrubte welfare your company
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Q7. Especially good care of your self strres your self working under pressure blocks your creativity and ability
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Q1. Self introduction
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Q2. About sales and handling customer queries
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