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based on 25.5k Reviews

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Concentrix Corporation BPO Executive Interview Questions and Answers

Updated 2 Feb 2024

Concentrix Corporation BPO Executive Interview Experiences

14 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self information
  • Q2. Biggest challenge
  • Ans. 

    Adapting to changing client requirements and expectations

    • Keeping up with evolving client needs

    • Adjusting to new processes and technologies

    • Meeting client expectations for quality and efficiency

    • Handling multiple client accounts simultaneously

    • Dealing with demanding or difficult clients

    • Maintaining high levels of customer satisfaction

    • Ensuring smooth communication and coordination with clients

    • Managing workload and prioritizin

  • Answered by AI
  • Q3. Memorable day and about job and company
Round 2 - Typing Test 

(3 Questions)

  • Q1. Typing paragraph
  • Q2. Typing some questions and answers
  • Q3. Paragraph, story
Round 3 - Assignment 

Reasoning and aptitude test

Round 4 - Smart meeting 

(2 Questions)

  • Q1. Interview with hr mam
  • Q2. About -Yourself, rotation shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - My very sad to say that i am not shortlisted 😔😔 because I got married I have baby because of this reason there don't hire me because it's rotating shifts

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 22 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Its level is average and test included basic questions

Round 3 - Technical 

(3 Questions)

  • Q1. The technical round is quite difficult
  • Q2. What are the skills you have ?
  • Q3. Explain something that is routine to you
  • Ans. 

    Checking and responding to emails is routine for me

    • I check my work email first thing in the morning

    • I respond to client inquiries within 24 hours

    • I organize my inbox by creating folders for different projects

  • Answered by AI

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image brijesh_ hr

posted on 22 Sep 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Why do you chooaw concentrix

BPO Executive Interview Questions & Answers

user image Md Shahnaz

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Why do you want to do this job
  • Q2. How do you know about this opportunity
  • Q3. Introduced yourself ?
  • Q4. Whats your salary expectations?
  • Q5. Tell about your interested
  • Q6. Do you have any experience?
  • Q7. Are you ok with rotational shifts?

Interview Preparation Tips

Topics to prepare for Concentrix Corporation BPO Executive interview:
  • Grammar
  • Comprehension
Interview preparation tips for other job seekers - Be yourself, talk with confidence, be alert in between interview, answer genuinely. You will definitely select. All the best 😊

Concentrix Corporation interview questions for designations

 BPO Associate

 (2)

 Bpo Sales Executive

 (1)

 BPO job

 (4)

 BPO 1

 (1)

 Chat Support Executive

 (16)

 Transaction Processing Executive

 (1)

 Senior Customer Support Executive

 (2)

 Senior AR Caller

 (1)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 13 Dec 2022

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Only asking about myself and about previous work experience

Round 3 - HR 

(3 Questions)

  • Q1. What is your previous company
  • Ans. My previous company name is Concentrix
  • Answered Anonymously
  • Q2. What was your working profile
  • Q3. My working profile is BPO process

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys I'm not talking for company side but by only my opinion this company is very good much better than other companies

I applied via Referral and was interviewed in Oct 2021. There were 6 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Many questions they asked me don't want to disclose it
Round 3 - One-on-one 

(1 Question)

  • Q1. Many questions the asked me don't want to disclose it
Round 4 - Coding Test 
Round 5 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 6 - One-on-one 

(1 Question)

  • Q1. Many questions they asked me don't want to disclose it

Interview Preparation Tips

Interview preparation tips for other job seekers - Sorry but I am not satisfied with this company. Honestly I am speaking company and very clear don't join here

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 20 Jul 2022

I applied via AmbitionBox and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What is your Hobby Why are you job for BPO sector What is costumer service

Interview Preparation Tips

Interview preparation tips for other job seekers - I am intrested
BPO plat form is good are you grooming with me..

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your disappointment day
  • Q2. How you can handle a irrirate customer
  • Q3. Share your incidence if you had any bad experience of youe management

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak feel free and try to give answers of all quastions

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - my concetrix interview is very good.second round is video calling interview.
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. I am Shabnam parween from Bihar Darbhanga

Interview Preparation Tips

Interview preparation tips for other job seekers - IT Support calling for executive and

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation BPO Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, Aptitude Test and Resume Shortlist.
What are the top questions asked in Concentrix Corporation BPO Executive interview?

Some of the top questions asked at the Concentrix Corporation BPO Executive interview -

  1. 1) how to deal with angry pers...read more
  2. Explain something that is routine to ...read more
  3. Biggest challe...read more

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Concentrix Corporation BPO Executive Salary
based on 251 salaries
₹1.2 L/yr - ₹4.8 L/yr
22% more than the average BPO Executive Salary in India
View more details

Concentrix Corporation BPO Executive Reviews and Ratings

based on 93 reviews

4.2/5

Rating in categories

4.3

Skill development

4.1

Work-life balance

3.7

Salary

4.2

Job security

4.3

Company culture

3.9

Promotions

4.0

Work satisfaction

Explore 93 Reviews and Ratings
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