BPO job

BPO job Interview Questions and Answers

Updated 9 Jan 2022
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Q1. What is the different between inbound and outbound calling?

Ans.

Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.

  • Inbound calling involves answering customer queries and providing assistance.

  • Outbound calling involves making sales calls or conducting surveys.

  • Inbound calling focuses on customer service and support.

  • Outbound calling focuses on sales and marketing.

  • Examples of inbound calling include customer support helplines and technical assistance hotlines.

  • Examples of outbound calling inc...read more

Q2. How you manege yur house financial?

Ans.

I manage my house finances by creating a budget and tracking expenses.

  • I create a monthly budget to allocate funds for necessary expenses

  • I track my expenses using a spreadsheet or budgeting app

  • I prioritize saving for emergencies and long-term goals

  • I review my budget regularly to make adjustments as needed

BPO job Interview Questions and Answers for Freshers

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Q3. What is bpo?

Ans.

BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

  • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

  • It allows companies to focus on their core competencies and improve efficiency.

  • BPO services can be onshore, nearshore, or offshore depending on the location of the service provider.

  • Examples of BPO companies...read more

Q4. Any other skills

Ans.

Yes, I have excellent communication skills, problem-solving skills, and the ability to work in a team.

  • Excellent communication skills

  • Problem-solving skills

  • Ability to work in a team

BPO job Jobs

BPO Job || Permanent Work From Home || Part Time Tele Calling 0-5 years
Kochar Infotech
4.0
Kolkata
Urgent Hiring For BPO Jobs In Bangalore 0-2 years
CALL CENTER PROJECTS SERVICE INDIA
3.1
₹ 3 L/yr - ₹ 3 L/yr
Bangalore / Bengaluru
BPO job opening For(Hindi and English), (Malayalam and English 1-1 years
Dash Consultancy Services Sas
2.7
₹ 1 L/yr - ₹ 2 L/yr
Navi Mumbai
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