BPO job Interview Questions and Answers for Freshers

BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

• BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

• It allows companies to focus on their core competencies and improve efficiency.

• BPO services can be onshore, nearshore, or offshore depending on the location of the service provider.

• Examples of BPO companies...read more

Yes, I have excellent communication skills, problem-solving skills, and the ability to work in a team.

• Excellent communication skills

• Problem-solving skills

• Ability to work in a team