Bpo Sales Executive

10+ Bpo Sales Executive Interview Questions and Answers

Updated 6 Aug 2024

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Q1. What are the different dpos? What is Bpo? Name same different department of bpo

Ans.

Bpo stands for Business Process Outsourcing. Different departments of Bpo include customer service, technical support, sales, and back-office operations.

  • Bpo refers to the outsourcing of non-primary business activities to a third-party provider.

  • Different departments of Bpo include customer service, technical support, sales, and back-office operations.

  • Customer service department deals with customer queries and complaints.

  • Technical support department provides technical assistanc...read more

Q2. Are you manage any system we like you to give

Ans.

Yes, I have experience managing various systems in my previous roles.

  • I have experience managing CRM systems to track customer interactions and sales leads.

  • I have also managed inventory systems to ensure accurate stock levels and timely order fulfillment.

  • I am proficient in using Microsoft Excel to analyze data and create reports for management.

  • I have experience with customer service ticketing systems to address client inquiries and issues efficiently.

Bpo Sales Executive Interview Questions and Answers for Freshers

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Q3. What is credit Creation ?

Ans.

Credit creation is the process by which banks create new money by lending out more than they hold in reserves.

  • Banks create credit by lending out money that they don't actually have in their reserves

  • This process increases the money supply in the economy

  • The amount of credit that can be created is limited by the reserve requirement set by the central bank

  • Credit creation is a key function of the banking system and helps to drive economic growth

Q4. Do you have any idea about bpo process

Ans.

Yes, BPO process refers to the outsourcing of business functions to third-party service providers.

  • BPO process involves outsourcing non-core business functions such as customer service, technical support, and sales.

  • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activities.

  • Examples of BPO processes include call centers handling customer inquiries, data entry services, and payroll processing.

  • BPO Sales Executive would be responsible for sell...read more

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Q5. How many languages can you speak

Ans.

I can speak three languages fluently: English, Spanish, and French.

  • Fluent in English, Spanish, and French

  • Can communicate effectively in multiple languages

  • Experience in multilingual environments

Q6. How many types of Tax?

Ans.

There are several types of taxes, including income tax, sales tax, property tax, and excise tax.

  • Income tax is a tax on the income earned by individuals and businesses.

  • Sales tax is a tax on goods and services purchased by consumers.

  • Property tax is a tax on real estate and other property owned by individuals and businesses.

  • Excise tax is a tax on specific goods, such as gasoline, tobacco, and alcohol.

  • Other types of taxes include estate tax, gift tax, and payroll tax.

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Q7. What is economic problems

Ans.

Economic problems refer to issues that affect the production, distribution, and consumption of goods and services in an economy.

  • Examples of economic problems include inflation, unemployment, poverty, and income inequality.

  • These problems can be caused by factors such as government policies, market failures, and external shocks.

  • Solutions to economic problems often involve a combination of policies such as monetary and fiscal policies, trade policies, and social welfare programs...read more

Q8. What is the impact of movie for youths

Ans.

Movies have a significant impact on youths by influencing their behavior, attitudes, and perceptions.

  • Movies can shape the way youths view relationships, careers, and societal issues.

  • They can inspire creativity and imagination in young minds.

  • Movies can also have a negative impact by promoting violence, substance abuse, and unrealistic body image standards.

  • Youths may emulate behaviors and attitudes they see in movies, both positive and negative.

  • Movies can serve as a form of esc...read more

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Q9. What is IC curve ?

Ans.

IC curve is a graph that shows the relationship between the price of a product and the quantity of the product that is demanded.

  • IC curve stands for Indifference Curve.

  • It is used in microeconomics to analyze consumer behavior.

  • It shows the different combinations of two goods that a consumer is indifferent between.

  • The slope of the IC curve represents the marginal rate of substitution between the two goods.

  • The IC curve is downward sloping and convex to the origin.

  • It helps in dete...read more

Q10. What is PPC curve ?

Ans.

PPC curve is a graphical representation of the relationship between price and quantity demanded.

  • PPC stands for Price-Quantity Curve

  • It shows the impact of price changes on the quantity demanded of a product

  • The curve slopes downwards, indicating that as price increases, quantity demanded decreases

  • It helps in determining the optimal price point for a product

  • Example: A company can use PPC curve to decide the price of a new product based on the demand at different price points

Q11. What is the different dpos

Ans.

DPOS stands for Delegated Proof of Stake. It is a consensus algorithm used in blockchain technology.

  • DPOS is a consensus algorithm used in blockchain technology.

  • It involves a group of delegates who are elected by the community to validate transactions and create new blocks.

  • Delegates are responsible for maintaining the network and are rewarded for their work.

  • DPOS is considered to be more efficient and faster than other consensus algorithms like Proof of Work (POW) and Proof of ...read more

Q12. Define demand ?

Ans.

Demand refers to the quantity of a product or service that consumers are willing and able to purchase at a given price and time.

  • Demand is influenced by factors such as price, consumer preferences, income levels, and availability of substitutes.

  • It is typically represented by a demand curve, which shows the relationship between price and quantity demanded.

  • Demand can be elastic, meaning that changes in price have a significant impact on quantity demanded, or inelastic, meaning t...read more

Q13. What is e commerce

Ans.

E-commerce is the buying and selling of goods and services over the internet.

  • Online transactions

  • Digital payments

  • Online shopping platforms like Amazon, eBay, and Alibaba

  • Dropshipping business model

Q14. Golden Rules of accounts

Ans.

Golden rules of accounts are basic principles that guide the recording of financial transactions.

  • Debit what comes in, credit what goes out

  • Debit the receiver, credit the giver

  • Debit expenses and losses, credit income and gains

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