IntouchCX BPO Executive Interview Questions and Answers

Q1. Self information
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Q2. Biggest challenge
Ans. 
Adapting to changing client requirements and expectations
• Keeping up with evolving client needs

• Adjusting to new processes and technologies

• Meeting client expectations for quality and efficiency

• Handling multiple client accounts simultaneously

• Dealing with demanding or difficult clients

• Maintaining high levels of customer satisfaction

• Ensuring smooth communication and coordination with clients

• Managing workload and prioritizin
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Q3. Memorable day and about job and company
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Q1. Typing paragraph
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Q2. Typing some questions and answers
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Q3. Paragraph, story
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Reasoning and aptitude test

Q1. Interview with hr mam
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Q2. About -Yourself, rotation shifts
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Q1. Personal information
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Q2. Reason to join BPO
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Q1. Dealing with client
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Q2. Voice modulation
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Test is all about common CRT questions

Simple topics like Artificial intelligence

Q1. Tell me about yourself. Why Foundever .
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Q1. Tell me about yourself?
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Q2. Speak on a random topic for a minute
Ans. 
The benefits of meditation
• Meditation can reduce stress and anxiety

• It can improve focus and concentration

• Meditation can increase self-awareness and promote emotional health

• It may also lower blood pressure and improve sleep

• Examples of meditation techniques include mindfulness, transcendental, and loving-kindness
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Q3. Tell me about you family background
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It was totally done on phone
they will ask 3-4 general questions and you just need to type your answer and then send

Q1. Asked me to write about education system in india
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Q1. Tell me something about yourself?
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Q2. Tell me about your hobbies
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Q3. Question related to your hobbies
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Be confident and straightforward even if you're not so sure of the tests, that's gonna be helpful and improve your communication skills.

Q1. What are your expectations
Ans. Want to get placed and settle here
Answered Anonymously
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Q2. Tell about yourself and your previous company if at all received
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Q1. Tell me about yourself.
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Q2. Tell me about last weekend Routine
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Q1. Tell me about yourself
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Q2. Speak on topic diwali
Ans. 
Diwali is a Hindu festival of lights celebrated with fireworks, sweets, and decorations.
• Diwali is also known as Deepavali, which means 'row of lights' in Sanskrit.

• It marks the victory of light over darkness and good over evil.

• People decorate their homes with diyas (oil lamps), rangoli (decorative patterns), and lights.

• Fireworks are a common part of the celebrations, symbolizing the victory of light over darkness.

• Famili...read more
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Q1. Last travelling exp
Ans. 
My last traveling experience was a trip to Japan last year.
• Visited Tokyo, Kyoto, and Osaka

• Tried traditional Japanese cuisine like sushi and ramen

• Explored temples and shrines

• Enjoyed cherry blossom season
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Q2. Last weekend spent
Ans. 
Spent the weekend hiking in the mountains with friends and enjoying a picnic by a waterfall.
• Hiked in the mountains

• Had a picnic by a waterfall

• Enjoyed the company of friends
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