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BPO+ B.P.O Interview Questions and Answers

Updated 22 Aug 2021

BPO+ B.P.O Interview Experiences

1 interview found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you prefer?
  • Q2. How will you handle your customer
  • Ans. 

    I will handle my customer with empathy, active listening, and prompt resolution of their concerns.

    • Listen actively to understand their concerns

    • Show empathy and understanding towards their situation

    • Provide prompt resolution to their issues

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q3. Non voice and voice

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold dont be over confident answer your questions slow and sturdy

Interview questions from similar companies

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Walk interview question details
  • Q2. How round of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Same self introduction

B.P.O Interview Questions & Answers

TCS user image Anonymous

posted on 16 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell us about yourself?
  • Q2. What are your hobbies? As i said my hobbies are cooking and gardening they asked me whether I prefer continental or something else?
  • Q3. Why you want to do this job?
  • Q4. What are your preferred location to work with us?
  • Q5. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever panic during the interview be frank be honest and try to interact with them freely.. If you don't know about something accept that and try to apologize for that..

B.P.O Interview Questions & Answers

TCS user image Smeet Bhatt

posted on 15 Sep 2017

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Working hours
  • Q2. Suitablity of Location
  • Ans. 

    The suitability of location is an important factor to consider in BPO.

    • Proximity to target market

    • Availability of skilled workforce

    • Infrastructure and connectivity

    • Cost of living and labor

    • Political and economic stability

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Asking about your Resume Details
Tips: Education and Skill

Round: Test
Experience: Testing your Quantitative Skill to answer
Tips: work on your calculative Skill
Duration: 1 hour
Total Questions: 40

Round: Test
Experience: Testing your Technical Skills
Tips: MCQ in details for your technical know how
Duration: 1 hour
Total Questions: 40

Skills: Proficiency In English, Speed And Accuracy In Aptitude, Accounting, Microsoft Excel Skills

I applied via Campus Placement and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about urself
  • Q2. Who's ur role model?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm and balanced. Treat every interview as it's ur first interview with a lot of compassion and keen interest and make sure that u keep smiling and stay positive no matter the result.
Interview experience
2
Poor
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Just be confident, be yourself

Round 3 - One-on-one 

(2 Questions)

  • Q1. Interview with hr manager for the job
  • Q2. 1. how are you? 2. tell me about you

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself is all that you can do.
be well dressed.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Talk about women empowerment
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking

B.P.O Interview Questions & Answers

Tech Mahindra user image Neha Chakraborty

posted on 17 Sep 2022

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Asked me about Communication Skils
  • Q2. Asked me about Women Empowerment
  • Q3. Lastly asked me about why i want to join Tech Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Be Bold and most importantly Be You while answering
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Be confident. you will get it. dont worry

Round 2 - One-on-one 

(2 Questions)

  • Q1. How are you doing my friend
  • Q2. Tell me something about you

Interview Preparation Tips

Interview preparation tips for other job seekers - keep on trying my friend, you will get it.
Work hard, make money

I applied via Walk-in and was interviewed in Aug 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always have a eye contact with Hr. Have a simple dressing. Talk kindly, Hr should be force to select u.Stay Humble🙂👍
Contribute & help others!
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BPO+ Interview FAQs

What are the top questions asked in BPO+ B.P.O interview?

Some of the top questions asked at the BPO+ B.P.O interview -

  1. How will you handle your custom...read more
  2. Non voice and vo...read more

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