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I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
I will handle my customer with empathy, active listening, and prompt resolution of their concerns.
Listen actively to understand their concerns
Show empathy and understanding towards their situation
Provide prompt resolution to their issues
Maintain a positive and professional attitude throughout the interaction
My hometown is a small coastal town known for its beautiful beaches, seafood cuisine, and friendly locals.
Located on the east coast of the country
Famous for its annual seafood festival
Picturesque lighthouse overlooking the harbor
Popular surfing spot for locals and tourists
Historic downtown area with charming shops and cafes
I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.
Logical reasoning, Basic grammer
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
BPO stands for Business Process Outsourcing. Inbound refers to receiving calls while outbound refers to making calls.
BPO involves outsourcing non-core business functions to a third-party provider
Inbound refers to handling incoming calls from customers or clients
Outbound refers to making calls to customers or clients for sales or marketing purposes
Examples of BPO services include customer support, technical support, and...
I applied via Company Website and was interviewed in Dec 2022. There was 1 interview round.
posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
posted on 23 Aug 2017
I appeared for an interview in Jul 2017.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
I have 5 years of experience in customer care roles
I am skilled in resolving customer issues and providing exceptional service
I am empathetic and dedicated to helping customers with their needs
posted on 24 Sep 2017
I appeared for an interview before Sep 2016.
Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.
I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.
I am willing to adapt my schedule to meet the needs of the company and customers.
I have previous experience working in rotational shifts and have successfully managed my time and workload in
Yes, I am fine with split offs.
I am comfortable with handling multiple tasks at once.
I can prioritize and manage my time effectively.
I am adaptable and can quickly switch between tasks.
I have experience working in a fast-paced environment with split offs.
I am willing to learn and improve my skills to handle split offs better.
posted on 22 Jun 2017
Customer Care Executive
107
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Service Executive
63
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Telecaller
57
salaries
| ₹1 L/yr - ₹4 L/yr |
Team Lead
45
salaries
| ₹1.5 L/yr - ₹6 L/yr |
BPO Executive
43
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
Teleperformance
Concentrix Corporation
WNS
Omega Healthcare