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BPO+ B.P.O Interview Questions and Answers

Updated 22 Aug 2021

BPO+ B.P.O Interview Experiences

1 interview found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you prefer?
  • Q2. How will you handle your customer
  • Ans. 

    I will handle my customer with empathy, active listening, and prompt resolution of their concerns.

    • Listen actively to understand their concerns

    • Show empathy and understanding towards their situation

    • Provide prompt resolution to their issues

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q3. Non voice and voice

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold dont be over confident answer your questions slow and sturdy

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Talk about women empowerment
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your introduction
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction years of experience
  • Q2. Basic HR questions
Round 2 - Technical 

(2 Questions)

  • Q1. AR caller questions scenario questions about previous company
  • Q2. Treatment Not auth duplicate
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Explain about profile.
  • Q2. What were my KPI and KRA
Round 2 - Behavioral 

(4 Questions)

  • Q1. Attrition related.
  • Q2. Shrinkage related.
  • Q3. Bonding with the team.
  • Q4. Motivation to the team.
Round 3 - Behavioral 

(1 Question)

  • Q1. Yet to happen the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and be confident.
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Tell me about your self in 30 to 40 words

Round 3 - Typing Test 

(3 Questions)

  • Q1. They checking the type test how much you in speed in typing
  • Q2. They asked several questions do you join this company now immediately, how much salary expected ,
  • Q3. They Will see how your communicating with others

Interview Preparation Tips

Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction with manager
Round 1 - Group Discussion 

Just speak anything boldly...

Round 2 - Aptitude Test 

Trust your instincts

Round 3 - One-on-one 

(1 Question)

  • Q1. Be confident on your answers
Round 4 - HR 

(1 Question)

  • Q1. Make a cool move and try to be unique in answering...well ,be you ... that's enough.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a view on your role ..
Just be prepare on the basics on your designation..
Be confident and speak clearly.

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

It's just general knowledge and little math's

Interview Preparation Tips

Interview preparation tips for other job seekers - Ppl need to have good English and rest is just easy.

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. Previous experience, interests in customer service.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident with the answers.

BPO+ Interview FAQs

What are the top questions asked in BPO+ B.P.O interview?

Some of the top questions asked at the BPO+ B.P.O interview -

  1. How will you handle your custom...read more
  2. Non voice and vo...read more

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BPO+ B.P.O Salary
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₹1 L/yr - ₹6.7 L/yr
16% more than the average B.P.O Salary in India
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