Upload Button Icon Add office photos

BPO+

Compare button icon Compare button icon Compare

Filter interviews by

BPO+ B.P.O Interview Questions and Answers

Updated 22 Aug 2021

BPO+ B.P.O Interview Experiences

1 interview found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you prefer?
  • Q2. How will you handle your customer
  • Ans. 

    I will handle my customer with empathy, active listening, and prompt resolution of their concerns.

    • Listen actively to understand their concerns

    • Show empathy and understanding towards their situation

    • Provide prompt resolution to their issues

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q3. Non voice and voice

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold dont be over confident answer your questions slow and sturdy

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Speak for one minute on any topic whatever they will give you
  • Q3. Tell me five things about your home town
  • Ans. 

    My hometown is a small coastal town known for its beautiful beaches, seafood cuisine, and friendly locals.

    • Located on the east coast of the country

    • Famous for its annual seafood festival

    • Picturesque lighthouse overlooking the harbor

    • Popular surfing spot for locals and tourists

    • Historic downtown area with charming shops and cafes

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: English fluency

Round: Resume Shortlist
Experience: client interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Talk about women empowerment
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO . What is inbound outbound
  • Ans. 

    BPO stands for Business Process Outsourcing. Inbound refers to receiving calls while outbound refers to making calls.

    • BPO involves outsourcing non-core business functions to a third-party provider

    • Inbound refers to handling incoming calls from customers or clients

    • Outbound refers to making calls to customers or clients for sales or marketing purposes

    • Examples of BPO services include customer support, technical support, and...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through all the questions before u going for the interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. We have to call the person who came for interview and we have to explain the company policy and check body language
  • Q2. Any experience how many years you worked with them what is the reason for living that company

Interview Preparation Tips

Topics to prepare for Teleperformance B.P.O interview:
  • Checkpoint
  • Working hours
Interview preparation tips for other job seekers - I hope that keep going like this and don't do any polt

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

BPO+ Interview FAQs

What are the top questions asked in BPO+ B.P.O interview?

Some of the top questions asked at the BPO+ B.P.O interview -

  1. How will you handle your custom...read more
  2. Non voice and vo...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
Infosys BPM Interview Questions
3.6
 • 949 Interviews
EXL Service Interview Questions
3.7
 • 740 Interviews
View all
BPO+ B.P.O Salary
based on 33 salaries
₹1 L/yr - ₹6.7 L/yr
17% more than the average B.P.O Salary in India
View more details
Customer Care Executive
107 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Customer Service Executive
63 salaries
unlock blur

₹1.1 L/yr - ₹5 L/yr

Telecaller
57 salaries
unlock blur

₹1 L/yr - ₹4 L/yr

Team Lead
45 salaries
unlock blur

₹1.5 L/yr - ₹6 L/yr

BPO Executive
43 salaries
unlock blur

₹1.1 L/yr - ₹3.2 L/yr

Explore more salaries
Compare BPO+ with

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

WNS

3.4
Compare

Omega Healthcare

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview