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BPO+

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4.1

based on 186 Reviews

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BPO+ B.P.O Interview Questions and Answers

Updated 22 Aug 2021

BPO+ B.P.O Interview Experiences

1 interview found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you prefer?
    • Add your answer
  • Q2. How will you handle your customer
  • Ans. 

    I will handle my customer with empathy, active listening, and prompt resolution of their concerns.

    • Listen actively to understand their concerns

    • Show empathy and understanding towards their situation

    • Provide prompt resolution to their issues

    • Maintain a positive and professional attitude throughout the interaction

    • Answered by AI
    Add your answer
  • Q3. Non voice and voice
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold dont be over confident answer your questions slow and sturdy

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

B.P.O Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Speak for one minute on any topic whatever they will give you
    • Add your answer
  • Q3. Tell me five things about your home town
  • Ans. 

    My hometown is a small coastal town known for its beautiful beaches, seafood cuisine, and friendly locals.

    • Located on the east coast of the country

    • Famous for its annual seafood festival

    • Picturesque lighthouse overlooking the harbor

    • Popular surfing spot for locals and tourists

    • Historic downtown area with charming shops and cafes

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: English fluency

Round: Resume Shortlist
Experience: client interview

B.P.O Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your introduction
    • Add your answer

B.P.O Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Talk about women empowerment
    • Add your answer
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking

B.P.O Interview Questions & Answers

Teleperformance user image Anonymous

posted on 31 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is BPO . What is inbound outbound
  • Ans. 

    BPO stands for Business Process Outsourcing. Inbound refers to receiving calls while outbound refers to making calls.

    • BPO involves outsourcing non-core business functions to a third-party provider

    • Inbound refers to handling incoming calls from customers or clients

    • Outbound refers to making calls to customers or clients for sales or marketing purposes

    • Examples of BPO services include customer support, technical support, and...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through all the questions before u going for the interview

B.P.O Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. We have to call the person who came for interview and we have to explain the company policy and check body language
    • Add your answer
  • Q2. Any experience how many years you worked with them what is the reason for living that company
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance B.P.O interview:
  • Checkpoint
  • Working hours
Interview preparation tips for other job seekers - I hope that keep going like this and don't do any polt

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

More about working at BPO+

BPO+ Interview FAQs

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BPO+ B.P.O Salary
based on 33 salaries
₹1 L/yr - ₹6.7 L/yr
17% more than the average B.P.O Salary in India
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