BPO+ Non Voice Customer Care Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Last experience
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Q1. Based on their issue
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Q1. Brief Introduction
Ans. Graduated, if not then you have to handle the question regarding the stability.
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Q2. If experienced, then why your left the previous job.
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Q3. Some question regarding bpo. What is customer care, role, meaning of empathy or sympathy.
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Q4. Speak on a topic for 1 min
Ans. 
The importance of mental health in the workplace
• Mental health affects productivity and overall well-being

• Employers should provide resources and support for mental health

• Creating a positive work environment can improve mental health

• Examples: offering flexible work hours, promoting work-life balance, providing access to counseling services
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Mock chat and email writing for non voice process.

Q1. Self introduction
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Q2. Give a topic social media
Ans. 
The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious consequences for mental health

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q1. 1 tell me about your self 2 about your previous experience 3 about bpo
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2 assessment they will give to you one is essay writing without grammatical errors and vocabulary

Q1. Iam not qualified for this round
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Q1. Tell me about yourself
Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.
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Q2. Please read about the company in which you applied for.
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Basic skills of typing

Q1. Paragraph typing
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Q1. Basic self introduction and need to join
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Q1. Speak for 1 minutes on your desired topic?
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Q2. Choose one topic of your choice and be prepared before the interview.
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First round will be essay writing, essay writing in the sense we have to write essay on given topic within 20 minutes.