Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Imarque Solutions Team. If you also belong to the team, you can get access from here

Imarque Solutions Verified Tick

Compare button icon Compare button icon Compare
3.3

based on 303 Reviews

Filter interviews by

Imarque Solutions Customer Service Executive Interview Questions and Answers

Updated 26 Aug 2024

Imarque Solutions Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 Mar 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Group number discussion

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about self introduction
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Last company where worked
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
View answers (36)
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
View answers (9)
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
View answers (37)
asked in Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
View answers (10)
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
View answers (14)
View All

Top trending discussions

View All
Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
Got a question about Imarque Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
    • Add your answer
  • Q2. Tell me about your experience?
    • Add your answer
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

    • Answered by AI
    Add your answer
  • Q4. Why do you want to join BPO?
    • Add your answer
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Service Executive Interview Questions & Answers

Adroit Synergies user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About yourself.
    • View 1 more answer
  • Q2. Last Experience
    • Add your answer
  • Q3. Education qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never search for interview questions, because questions can be anything, Questions depends on HR and our mentality. Questions can be about yourself, can be about your past birthday, or can be about your past work experience. If you search for the questions for the interview, you will keep searching for the questions. My advice for the interview is, keep confident and keep positive thinking.

Customer Service Executive Interview Questions & Answers

FiveS Digital user image Anonymous

posted on 7 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ai based test for language

Round 2 - HR 

(1 Question)

  • Q1. Basic questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anybody can crack

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
    • Add your answer
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Jun 2021

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
    • Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
    • Add your answer
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...
    • Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 9 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. How long will you work in this company?
    • Add your answer
  • Q3. Do your parents knows you are working for call center?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 23 Jul 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same questions asked by the manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.
More about working at Imarque Solutions

Imarque Solutions Interview FAQs

How many rounds are there in Imarque Solutions Customer Service Executive interview?
Imarque Solutions interview process usually has 2-3 rounds. The most common rounds in the Imarque Solutions interview process are HR, Group Discussion and Technical.
How to prepare for Imarque Solutions Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Imarque Solutions. The most common topics and skills that interviewers at Imarque Solutions expect are Customer Service, Hindi, Domestic BPO, Inbound Process and call center.

Tell us how to improve this page.

Imarque Solutions Interviews By Designations

Interview Questions for Popular Designations

Imarque Solutions Customer Service Executive Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

Customer Service Executive Interview Questions from Similar Companies

Athena BPO Customer Service Executive Interview Questions
3.2
 • 7 Interviews
HRH Next Services Customer Service Executive Interview Questions
3.0
 • 3 Interviews
BPO+ Customer Service Executive Interview Questions
4.1
 • 2 Interviews
FiveS Digital Customer Service Executive Interview Questions
3.4
 • 1 Interview
Invensis Technologies Customer Service Executive Interview Questions
3.8
 • 1 Interview
Adroit Synergies Customer Service Executive Interview Questions
2.9
 • 1 Interview
Mas Callnet Customer Service Executive Interview Questions
3.0
 • 1 Interview
Navigant Technologies Customer Service Executive Interview Questions
2.3
 • 1 Interview
View all
Imarque Solutions Customer Service Executive Salary
based on 30 salaries
₹1 L/yr - ₹3.1 L/yr
32% less than the average Customer Service Executive Salary in India
View more details

Imarque Solutions Customer Service Executive Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.6

Salary

3.3

Job security

3.0

Company culture

2.8

Promotions

2.1

Work satisfaction

Explore 10 Reviews and Ratings
Imarque Solutions Salaries in India
Customer Support Executive
189 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Document Specialist
111 salaries
unlock blur

₹0.8 L/yr - ₹3 L/yr

Team Lead
51 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

BPO Executive
34 salaries
unlock blur

₹0.8 L/yr - ₹3 L/yr

Customer Service Executive
30 salaries
unlock blur

₹1 L/yr - ₹3.1 L/yr

Explore more salaries
Compare Imarque Solutions with

Valenta AI Private Limited

3.8
Compare

Adroit Synergies

2.9
Compare

Lapiz Digital Services

3.2
Compare

Ocube Services

3.1
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview