5 Imarque Solutions Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Imarque Solutions Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Aug 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell about your self

Ans.

I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals

Answered by AI

Add your answer

Q2. Why u choose this line

Ans.

I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:

Communication Skills
Negotiation Skills
MS Office
Computer Skills

Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 Mar 2024

Interview experience

Good

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion

Group number discussion

Round 2 - Technical

(1 Question)

Q1. Tell me about self introduction

Add your answer

Round 3 - HR

(1 Question)

Q1. Last company where worked

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Tell me about company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge

Top trending discussions

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Interview Tips & Stories

2d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Why do you want us to hire you?

Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.

Answered Anonymously

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(10 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Why are you looking for a change?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Q9. Why do you think that you are fit for this job that you have applied for?

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Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

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Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Personality Development
Communication Skills
Fluent English Speaking
Computer Basics

Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Dec 2020

Interview Questionnaire

1 Question

Q1. Reading credit card quires.

Add your answer

Customer Service Executive Interview Questions & Answers

HGS

Anonymous

posted on 7 Aug 2017

I was interviewed in Aug 2017.

Interview Questionnaire

1 Question

Q1. I had been asked to say something about myself

Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 9 Jun 2021

Interview Questionnaire

1 Question

Q1. About our self or if u have NY process knoweledge

Add your answer

Customer Service Executive Interview Questions & Answers

HGS

Anonymous

posted on 20 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. Why you want to work with us ?

View 2 more answers

Q2. Are you comfortable for rotational shift

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Interview Preparation Tips

Interview preparation tips for other job seekers - Always be real and straight forward while giving interview.
Avoid circumstances for yes and no .
Be straight either yes or no.

Customer Service Executive Interview Questions & Answers

HGS

posted on 9 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

Round 2 - Assignment

Round 3 - Group Discussion

Pro Tip by AmbitionBox:

Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.

View all GD tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

Customer Service Executive Interview Questions & Answers

Firstsource Solutions

Anonymous

posted on 18 Nov 2020

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About my self, banking questions like full form of IMPS, NEFT, ATM, difference between saving And current account, knowledge about online banking etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confident, speak fluently,

Imarque Solutions Interview FAQs

How many rounds are there in Imarque Solutions Customer Service Executive interview?

Imarque Solutions interview process usually has 2-3 rounds. The most common rounds in the Imarque Solutions interview process are HR, Group Discussion and Technical.

How to prepare for Imarque Solutions Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Imarque Solutions. The most common topics and skills that interviewers at Imarque Solutions expect are Customer Service, Hindi, Domestic BPO, Inbound Process and call center.

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Imarque Solutions Customer Service Executive Interview Process

based on 2 interviews

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Imarque Solutions Customer Service Executive Salary

based on 31 salaries

₹1 L/yr - ₹3.1 L/yr

34% less than the average Customer Service Executive Salary in India

View more details

Imarque Solutions Salaries in India

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