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Adroit Synergies Customer Service Executive Interview Questions and Answers

Updated 26 Apr 2021

Adroit Synergies Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About yourself.
  • Q2. Last Experience
  • Q3. Education qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Never search for interview questions, because questions can be anything, Questions depends on HR and our mentality. Questions can be about yourself, can be about your past birthday, or can be about your past work experience. If you search for the questions for the interview, you will keep searching for the questions. My advice for the interview is, keep confident and keep positive thinking.

Customer Service Executive Jobs at Adroit Synergies

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Share details of your previous job.
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc

I applied via Naukri.com and was interviewed in May 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell about Yourself
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

    • I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.

    • I am a quick learner and can adapt to new technologies and processes easily.

    • I am a team player and enjoy collaborating with colleagues to achieve common goals.

    • I am committed to providing exceptional...

  • Answered by AI
  • Q2. They can ask about your city, Education or can give you a random topic on which you will speak for 2-3 mins.

Interview Preparation Tips

Interview preparation tips for other job seekers - They just check your confidence level and how good you are in communication and also will check Hindi and English fluency
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Education and experience
Round 2 - Behavioral 

(1 Question)

  • Q1. Any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it last option
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Explain about the infrastructure,Admin and Management.
  • Q2. Tell something about your institution and day today activity.
  • Q3. What is the Progress Report on Daily Basis and Updates.
  • Ans. 

    Daily progress reports and updates are essential for effective customer support.

    • Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

    • Updates should be provided regularly to keep customers informed of any changes or developments.

    • Reports and updates should be clear, concise, and easy to understand.

    • Examples of updates include status updates on ongoing issues, new prod...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Explain the benefits of the educational institutions
  • Ans. 

    Educational institutions provide numerous benefits to individuals and society as a whole.

    • Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

    • They provide opportunities for socialization and networking.

    • Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

    • They promote research and innovation, leading...

  • Answered by AI
  • Q2. Explain the beautiful timein your institution.
  • Ans. 

    The most beautiful time in my institution was during the annual cultural fest.

    • The entire campus was decorated with colorful lights and vibrant decorations.

    • Students from different departments came together to showcase their talents in various competitions.

    • There were dance performances, music concerts, and even a fashion show.

    • The atmosphere was filled with excitement and enthusiasm.

    • It was a great opportunity for students...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.
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Adroit Synergies Interview FAQs

How to prepare for Adroit Synergies Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adroit Synergies. The most common topics and skills that interviewers at Adroit Synergies expect are bpo, customer support, cse, Inside Sales and Lead Generation.

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Adroit Synergies Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Adroit Synergies Customer Service Executive Salary
based on 29 salaries
₹1.2 L/yr - ₹3.1 L/yr
37% less than the average Customer Service Executive Salary in India
View more details

Adroit Synergies Customer Service Executive Reviews and Ratings

based on 11 reviews

2.1/5

Rating in categories

2.1

Skill development

2.0

Work-life balance

1.7

Salary

2.4

Job security

2.5

Company culture

1.9

Promotions

1.8

Work satisfaction

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