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Adroit Synergies Customer Service Executive Interview Questions and Answers

Updated 26 Apr 2021

Adroit Synergies Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About yourself.
  • Q2. Last Experience
  • Q3. Education qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Never search for interview questions, because questions can be anything, Questions depends on HR and our mentality. Questions can be about yourself, can be about your past birthday, or can be about your past work experience. If you search for the questions for the interview, you will keep searching for the questions. My advice for the interview is, keep confident and keep positive thinking.

Customer Service Executive Jobs at Adroit Synergies

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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your name and about your self
  • Q2. Previous day routine
  • Ans. 

    My previous day routine involved handling customer inquiries, resolving issues, and providing excellent service.

    • Started the day by checking emails and voicemails for any customer inquiries

    • Responded to customer inquiries via phone, email, or chat

    • Resolved customer issues and complaints in a timely and professional manner

    • Provided product information and assistance to customers

    • Maintained accurate records of customer intera

  • Answered by AI
Round 2 - Assignment 

Ascent test for English

Interview Preparation Tips

Interview preparation tips for other job seekers - Please read before the interview about customer support
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ai based test for language

Round 2 - HR 

(1 Question)

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Anybody can crack

I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Navigant Technologies Customer Service Executive interview:
  • Digital Marketing
Interview preparation tips for other job seekers - My advice will be to be confident everytime. Don't hesitate to say anything. Just be real and confident and also passionate towards your work and career

Interview Questionnaire 

2 Questions

  • Q1. Tell about yourself
  • Q2. Tell about your previous company
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Group discussion is a many people talk to work growp think

Round 3 - One-on-one 

(4 Questions)

  • Q1. Name place and study qualification
  • Ans. 

    I studied at XYZ University and have a Bachelor's degree in Business Administration.

    • Studied at XYZ University

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. What is customer service executive
  • Ans. 

    A customer service executive is a professional who interacts with customers to provide information, handle complaints, and resolve issues.

    • Responsible for addressing customer inquiries and concerns

    • Providing information about products or services

    • Resolving customer complaints and issues

    • Maintaining customer satisfaction and loyalty

    • May involve handling customer feedback and suggestions

    • Requires strong communication and probl

  • Answered by AI
  • Q3. Why should hire you
  • Q4. Communication skills best
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction tell about ur self
  • Q2. What u do yesterday??
  • Q3. Tell me ur hobbies
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable day and night shift
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about Yourself

Adroit Synergies Interview FAQs

How to prepare for Adroit Synergies Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adroit Synergies. The most common topics and skills that interviewers at Adroit Synergies expect are bpo, customer support, cse, Inside Sales and Lead Generation.

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Adroit Synergies Customer Service Executive Salary
based on 32 salaries
₹1.2 L/yr - ₹3.1 L/yr
35% less than the average Customer Service Executive Salary in India
View more details

Adroit Synergies Customer Service Executive Reviews and Ratings

based on 8 reviews

2.5/5

Rating in categories

2.2

Skill development

2.0

Work-life balance

1.8

Salary

2.4

Job security

2.9

Company culture

2.1

Promotions

2.1

Work satisfaction

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